Bridge Jira Service Management Connectivity with Apache NiFi

Apache NiFi supports powerful and scalable directed graphs of data routing, transformation, and system mediation logic. When paired with the CData JDBC Driver for Jira Service Management, NiFi can work with live Jira Service Management data. This article describes how to connect to and query Jira Service Management data from an Apache NiFi Flow.

With built-in optimized data processing, the CData JDBC driver offers unmatched performance for interacting with live Jira Service Management data. When you issue complex SQL queries to Jira Service Management, the driver pushes supported SQL operations, like filters and aggregations, directly to Jira Service Management and utilizes the embedded SQL engine to process unsupported operations client-side (often SQL functions and JOIN operations). Its built-in dynamic metadata querying allows you to work with and analyze Jira Service Management data using native data types.

Connecting to Jira Service Management Data in Apache NiFi

1. Download the CData JDBC Driver for Jira Service Management installer, unzip the package, run the .exe file to install the driver.

2. Copy the CData JDBC Driver JAR file (and license file if it exists), cdata.jdbc.jiraservicedesk.jar (and cdata.jdbc.jiraservicedesk.lic), to the Apache NiFi lib subfolder, for example, C:\nifi-1.3.0-bin\nifi-1.3.0\lib.

   On Windows, the default location for the CData JDBC Driver is C:\Program Files\CData\CData JDBC Driver for Jira Service Management.

3. Start Apache NiFi by running the run-nifi.bat file in bin subfolder, for example, C:\nifi-1.3.0-bin\nifi-1.3.0\bin.

   (OR)

   Use the command prompt to navigate to the particular directory and run the run-nifi.bat file for example:

   cd C:\nifi-1.3.0-bin\nifi-1.3.0\bin
   .\run-nifi.bat
   

4. Navigate to the Apache NiFi UI in your web browser: It should be https://localhost:8443/nifi.

   Note: If users are utilizing an older version of Apache NiFi, they should access it via http://localhost:8080/nifi. In earlier versions, HTTP was the protocol employed. However, in the most recent version, HTTPS is the standard. By default, HTTP operates on port 8080, while HTTPS uses port 8443.

5. When accessing Apache NiFi via a URL, it prompts you to enter a username and password for login.

   👁 Enter Username and Password for login
   

   To retrieve login credentials, users should consult the 'App.log' file located within the log directory of their NiFi installation. This file typically contains the necessary details for accessing the NiFi interface.

   👁 Retrieve login credentials from App.log file
   
6. Right-click on the Nifi Flow's workspace and click "Controller Services" 👁 Configuring the Process Group
   
7. Click the button to create a new controller service. 👁 Creating a new Controller Service
   
8. In the Controller Services section, location the newly created "DBCPConnection Pool" and click the menu () >> Edit to configure the new connection. 👁 Configure the new DBCPConnection Pool
   

9. Fill in the properties:

   • Database Connection URL: jdbc:jiraservicedesk:ApiKey=myApiKey;User=MyUser;InitiateOAuth=GETANDREFRESH;
   • Database Driver Class Name: cdata.jdbc.jiraservicedesk.JiraServiceDeskDriver
   • Database Driver Location(s): Path to your Apache NiFi's lib folder where the JAR files are present.

   Built-in Connection String Designer

   For assistance in constructing the JDBC URL, use the connection string designer built into the Jira Service Management JDBC Driver. Either double-click the JAR file or execute the JAR file from the command-line.

   java -jar cdata.jdbc.jiraservicedesk.jar
   

   Fill in the connection properties and copy the connection string to the clipboard.

   You can establish a connection to any Jira Service Desk Cloud account or Server instance.

   Connecting with a Cloud Account

   To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.

   Supply the following to connect to data:

   • User: Set this to the username of the authenticating user.
   • APIToken: Set this to the API token found previously.

   Connecting with a Service Account

   To authenticate with a service account, supply the following connection properties:

   • User: Set this to the username of the authenticating user.
   • Password: Set this to the password of the authenticating user.
   • URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.

   Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.

   Accessing Custom Fields

   By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.

   👁 Using the built-in connection string designer to generate a JDBC URL (Salesforce is shown.)
   
10. In the Controller Services section, locate the newly created DBCPConnection Pool and click the menu () >> Enable to enable the new connection.
11. In the "Enable Controller Service" window, set Scope to "Service and referencing components" 👁 Setting the scope of the Controller Service
    
12. To establish a connection and execute a select query, simply drag and drop the processor (indicated by the yellow highlight) into the workspace. 👁 Establish a connection and execute a select query
    
13. Select the 'ExecuteSQL' processor and click the 'Add' button to make it visible in the workspace. 👁 Select 'ExecuteSQL' and 'Add'
    
14. Double-click on the added processor (ExecuteSQL)to open the connection page. 👁 Click on ExecuteSQL processor to get redirected to the connection page
    
15. In the Properties section, fill in the required information. Make sure to set the Database Connection Pooling Service to match the DBCPConnectionPool that you have created, and set your desired SQL query that you want to get executed in the SQL select query section. 👁 Verify and test connection
    
16. Go to Relationships and make sure to select an option on how the component should proceed in case of success and failure of the execution process. 👁 Apply the connection
    
17. You can enable the ExecuteSQL component by either selecting it and clicking Enable on the Operation section, or by right-clicking it and selecting Enable. 👁 Click on the lightning button
    

Your Jira Service Management data is now available for use in Apache NiFi. For example, you can use the DBCPConnection Pool as the source for a QueryDatabaseTable processor (shown below).

Download a free, 30-day trial of the CData JDBC Driver for Jira Service Management and start working with your live Jira Service Management data in Apache NiFi. Reach out to our Support Team if you have any questions.