Connect to Jira Service Management Data in DBeaver

The CData ODBC Driver for Jira Service Management enables access to live data from Jira Service Management under the ODBC standard, allowing you work with Jira Service Management data in a wide variety of BI, reporting, and ETL tools and directly, using familiar SQL queries. This article shows how to manage Jira Service Management data with visual tools in DBeaver like the query browser.

The CData ODBC drivers offer unmatched performance for interacting with live Jira Service Management data in DBeaver due to optimized data processing built into the driver. When you issue complex SQL queries from DBeaver to Jira Service Management, the driver pushes supported SQL operations, like filters and aggregations, directly to Jira Service Management and utilizes the embedded SQL engine to process unsupported operations (often SQL functions and JOIN operations) client-side. With built-in dynamic metadata querying, you can manage and analyze Jira Service Management data.

Connect to Jira Service Management

If you have not already done so, provide values for the required connection properties in the data source name (DSN). You can configure the DSN using the Microsoft ODBC Data Source Administrator. This is also the last step of the driver installation. See the "Getting Started" chapter in the Help documentation for a guide to using the Microsoft ODBC Data Source Administrator to create and configure a DSN.

You can establish a connection to any Jira Service Desk Cloud account or Server instance.

Connecting with a Cloud Account

To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.

Supply the following to connect to data:

• User: Set this to the username of the authenticating user.
• APIToken: Set this to the API token found previously.

Connecting with a Service Account

To authenticate with a service account, supply the following connection properties:

• User: Set this to the username of the authenticating user.
• Password: Set this to the password of the authenticating user.
• URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.

Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.

Accessing Custom Fields

By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.

Finally, set the "Map To WVarchar connection property to False in the DSN Configuration window for the driver. This configuration will allow string types to be mapped to SQL_VARCHAR and prevent SQL_WVARCHAR types from being displayed as NULL.

Connecting to the Jira Service Management ODBC Data Source in DBeaver

1. Open the DBeaver application and in the Database menu, select the New Database Connection option. 👁 Creating a new Database Connection
   
2. In the 'Connect to a database' window, select ODBC and click Next. 👁 Creating a new Database Connection
   
3. In the Database/Schema field, enter the DSN name (CData Jira Service Management Source by default). It will be automatically added to the JDBC URL as well.
4. Click the Test Connection button. You should receive a 'Connected' message after DBeaver has detected the DSN, along with details about the driver if the connection is successful. 👁 Successfully tested connection
   

Query Jira Service Management Data

You can now query information from the tables exposed by the data source connection. You can expand the database structure in order to view all the tables. You can retrieve the table's data by right-clicking on a table name and selecting View data. The data will then be available in the Data tab.

Free Trial & More Information

At this point, you have connected to live Jira Service Management data from DBeaver. For more information, visit the CData ODBC Driver page. Download a free, 30-day trial and start working live Jira Service Management data DBeaver today.