Viewing Jira Service Management Data in RAD Studio Data Explorer

Embarcadero RAD Studio provides a development environment for Delphi and C++Builder applications. With the CData ODBC Driver for Jira Service Management, you gain access to live Jira Service Management data within RAD Studio, abstracting the data into tables, views, and stored procedures that can be used to both retrieve and update Jira Service Management data. This article will walk through connecting to Jira Service Management using the Data Explorer.

Configure a Connection to Jira Service Management

If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

You can establish a connection to any Jira Service Desk Cloud account or Server instance.

Connecting with a Cloud Account

To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.

Supply the following to connect to data:

• User: Set this to the username of the authenticating user.
• APIToken: Set this to the API token found previously.

Connecting with a Service Account

To authenticate with a service account, supply the following connection properties:

• User: Set this to the username of the authenticating user.
• Password: Set this to the password of the authenticating user.
• URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.

Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.

Accessing Custom Fields

By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.

Connecting to Jira Service Management Data Using Data Explorer

You can create a simple application for displaying Jira Service Management data by utilizing the CData FireDAC Components for Jira Service Management and a new VCL Forms Application:

1. Open the Data Explorer in RAD Studio and expand FireDAC.
2. Right-click the ODBC Data Source node in the Data Explorer.
3. Click Add New Connection. 👁 Adding a New Connection. (Salesforce is shown.)
   
4. Enter a name for the connection.
5. In the FireDAC Connection Editor that appears, set the DataSource property to the name of the ODBC DSN for Jira Service Management. 👁 Setting the Connection Parameters. (Salesforce is shown.)
   
6. Back in the Data Explorer, expand the tables for the connection.

7. Create a new VCL Forms application and drag a table (for example: Requests) onto the form.

   👁 Placing the Table on the Form. (Salesforce is shown.)
   
8. Select the RequestsTable object on the form and set the Active property to true.

9. Right-click on the object, bind visually, and link everything (*) to a new control (TStringGrid).

   👁 Visually Binding the Table. (Salesforce is shown.)
   

10. Arrange the TStringGrid on the form and run the application to see the Requests data.

    👁 The Table data on a Form. (Salesforce is shown.)
    

Related Articles

Below you can find other articles for using the CData ODBC Driver with RAD Studio, Delphi, and C++ Builder.

• DataBind Controls to Jira Service Management Data in C++Builder
• DataBind Controls to Jira Service Management Data in Delphi
• Build a Simple VCL Application for Jira Service Management Data