Edit and Search JSON External Objects in Salesforce Connect (API Server)

The CData API Server enables you to access JSON services from cloud-based applications like the Salesforce console and mobile applications like the Salesforce1 Mobile App. In this article, you will use the API Server and Salesforce Connect to access JSON external objects alongside standard Salesforce objects.

Set Up the API Server

If you have not already done so, download the CData API Server. Once you have installed the API Server, follow the steps below to begin producing secure JSON OData services:

Connect to JSON

To work with JSON services from Salesforce Connect, we start by creating and configuring a JSON connection. Follow the steps below to configure the API Server to connect to JSON services:

1. First, navigate to the Connections page.
2. Click Add Connection and then search for and select the JSON connection. 👁 Selecting a data source (SQLite is shown)
   
3. Enter the necessary authentication properties to connect to JSON.

   See the Getting Started chapter in the data provider documentation to authenticate to your data source: The data provider models JSON APIs as bidirectional database tables and JSON files as read-only views (local files, files stored on popular cloud services, and FTP servers). The major authentication schemes are supported, including HTTP Basic, Digest, NTLM, OAuth, and FTP. See the Getting Started chapter in the data provider documentation for authentication guides.

   After setting the and providing any authentication values, set to more closely match the data representation to the structure of your data.

   The property is the controlling property over how your data is represented into tables and toggles the following basic configurations.

   • Document (default): Model a top-level, document view of your JSON data. The data provider returns nested elements as aggregates of data.
   • FlattenedDocuments: Implicitly join nested documents and their parents into a single table.
   • Relational: Return individual, related tables from hierarchical data. The tables contain a primary key and a foreign key that links to the parent document.

   See the Modeling JSON Data chapter for more information on configuring the relational representation. You will also find the sample data used in the following examples. The data includes entries for people, the cars they own, and various maintenance services performed on those cars.

   👁 Connecting to a datasource (SQLite is shown)
   
4. After configuring the connection, click Save & Test to confirm a successful connection.

Configure API Server Users

Next, create a user to access your JSON services through the API Server. You can add and configure users on the Users page. Follow the steps below to configure and create a user:

1. On the Users page, click Add User to open the Add User dialog.
2. Next, set the Role, Username, and Privileges properties and then click Add User. 👁 Configure a new user
   
3. An Authtoken is then generated for the user. You can find the Authtoken and other information for each user on the Users page: 👁 API Server user settings
   

Creating API Endpoints for JSON

Having created a user, you are ready to create API endpoints for the JSON tables:

1. First, navigate to the API page and then click Add Table . 👁 Add tables
   
2. Select the connection you wish to access and click Next. 👁 Select the connection (SQLite is shown)
   
3. With the connection selected, create endpoints by selecting each table and then clicking Confirm. 👁 Adding tables from the connection (SQLite is shown)
   

Gather the OData Url

Having configured a connection to JSON services, created a user, and added resources to the API Server, you now have an easily accessible REST API based on the OData protocol for those resources. From the API page in API Server, you can view and copy the API Endpoints for the API:

👁 API Endpoints

Connect to JSON Services as an External Data Source

Follow the steps below to connect to the feed produced by the API Server.

1. Log into Salesforce and click Setup -> Develop -> External Data Sources.
2. Click New External Data Source.
3. Enter values for the following properties:
   • External Data Source: Enter a label to be used in list views and reports.
   • Name: Enter a unique identifier.
   • Type: Select the option "Salesforce Connect: OData 4.0".

   • URL: Enter the URL to the OData endpoint of the API Server. The format of the OData URL is https://your-server:your-port/api.rsc.

     Note that plain-text is suitable for only testing; for production, use TLS.

4. Select the Writable External Objects option.

5. Select JSON in the Format menu.

6. In the Authentication section, set the following properties:
   • Identity Type: If all members of your organization will use the same credentials to access the API Server, select "Named Principal". If the members of your organization will connect with their own credentials, select "Per User".
   • Authentication Protocol: Select Password Authentication to use basic authentication.
   • Certificate: Enter or browse to the certificate to be used to encrypt and authenticate communications from Salesforce to your server.
   • Username: Enter the username for a user known to the API Server.
   • Password: Enter the user's authtoken.

👁 Configuration settings for the data source. (NetSuite is shown.)

Synchronize JSON Objects

After you have created the external data source, follow the steps below to create JSON external objects that reflect any changes in the data source. You will synchronize the definitions for the JSON external objects with the definitions for JSON tables.

1. Click the link for the external data source you created.
2. Click Validate and Sync.
3. Select the JSON tables you want to work with as external objects.

👁 Image

Access JSON Services as Salesforce Objects

After adding JSON services as an external data source and syncing JSON tables with JSON external objects, you can use the external objects just as you would standard Salesforce objects.

• Create a new tab with a filter list view:

  👁 A filtered list view shown on a custom tab. (NetSuite Invoices are shown.)
  

• Display related lists of JSON external objects alongside standard Salesforce objects:

  👁 A related list that shows an indirect lookup relationship, which links a child external object to a parent standard object. (Salesforce accounts and associated NetSuite invoices are shown.)
  
• Create, read, update, and delete JSON objects from tabs on the Salesforce dashboard: 👁 Editing external objects from the Salesforce dashboard. (NetSuite Employees are shown.)
  

Troubleshooting

You can use the following checklist to avoid typical connection problems:

• Ensure that your server has a publicly accessible IP address. Related to this check, but one layer up, at the operating system layer, you will also need to ensure that your firewall has an opening for the port the API Server is running on. At the application layer, ensure that you have added trusted IP addresses on the Settings -> Security tab of the administration console.
• Ensure that you are using a connection secured by an SSL certificate from a commercial, trusted CA. Salesforce does not currently accept self-signed certificates or internal CAs.

• Ensure that the server you are hosting the API Server on is using TLS 1.1 or above. If you are using the .NET API Server, you can accomplish this by using the .NET API Server's embedded server.

  If you are using IIS, TLS 1.1 and 1.2 are supported but not enabled by default. To enable these protocols, refer to the how-to on MSDN and the Microsoft technical reference.

  If you are using the Java edition, note that TLS 1.2 is enabled by default in Java 8 but not in Java 6 or 7. If you are using these earlier versions, you can refer to this this Oracle how-to.