Access Live Oracle Service Cloud Data in Excel (Desktop) via Connect AI

Microsoft Excel is a widely used spreadsheet software application, primarily used for tasks related to data management, analysis, and visualization. When combined with CData Connect AI, you gain immediate access to Oracle Service Cloud data directly within Excel, facilitating data analysis, collaboration, calculations, and more.This article shows how to connect to Oracle Service Cloud in your Connect AI instance and access and update live Oracle Service Cloud data in Excel spreadsheets.

CData Connect AI provides a pure cloud-to-cloud interface for Oracle Service Cloud, allowing you to easily access live Oracle Service Cloud data in Excel for the web. Simply use the Connect AI Add-In to query live data (or write your own). Using optimized data processing out of the box, CData Connect AI pushes all supported query operations (filters, JOINs, etc) directly to Oracle Service Cloud, leveraging server-side processing to quickly return Oracle Service Cloud data.

Configure Oracle Service Cloud Connectivity for Excel

Connectivity to Oracle Service Cloud from Excel is made possible through CData Connect AI. To work with Oracle Service Cloud data from Excel, we start by creating and configuring a Oracle Service Cloud connection.

1. Log into Connect AI, click Sources, and then click Add Connection
👁 Adding a Connection

2. Select "Oracle Service Cloud" from the Add Connection panel
👁 Selecting a data source

3. Enter the necessary authentication properties to connect to Oracle Service Cloud.

   Using Basic Authentication

   You must set the following to authenticate to Oracle Service Cloud:

   • Url: The Url of the account to connect to.
   • User: The username of the authenticating account.
   • Password: The password of the authenticating account.
   👁 Configuring a connection (Salesforce is shown)
   
4. Click Save & Test
5. Navigate to the Permissions tab in the Add Oracle Service Cloud Connection page and update the User-based permissions. 👁 Updating permissions
   

With the connection configured, you are ready to connect to Oracle Service Cloud data from Excel.

Access Live Oracle Service Cloud Data in Excel

The steps below outline connecting to CData Connect AI from Excel to access live Oracle Service Cloud data.

1. Open Excel, create a new sheet (or open an existing one).
2. Click Insert and click Get Add-ins. (if you have already installed the Add-In, jump to step 4).
3. Search for CData Connect AI Add-In and install the Add-in. 👁 Install the Add-In
   
4. Click Data and open the CData Connect AI Add-In.
5. In the Add-In panel, click Authorize to authenticate with your CData Connect AI instance 👁 Authorizing the Add-In
   
6. In the CData Connect AI panel in Excel, click Import 👁 CData Connect AI panel in Excel
   
7. Choose a Connection (e.g. OracleServiceCloud1), Table (e.g. Accounts), and Columns to import 👁 CData Connect AI panel in Excel
   
8. Optionally add Filters, Sorting, and a Limit 👁 Choosing a Connection, Table, and Columns
   
9. Click Execute to import the data 👁 Executing the Query
   

Update Oracle Service Cloud Data from Excel

In addition to viewing Oracle Service Cloud data in Excel, CData Connect AI also lets you update and delete Oracle Service Cloud data. Begin by importing data (as described above).

1. Update any cell or cells with changes you want to push to Oracle Service Cloud (your changes will be in red)
2. In the CData Connect AI Add-In panel, select Update
3. Optionally highlight the cell(s) you wish to update and select an update option ("Update All" or "Update Selected") 👁 Executing the update (Salesforce is shown).
   
4. Click Execute to push the updates to Oracle Service Cloud, and a notification will appear when the update is complete

Live Access to Oracle Service Cloud Data from Cloud Applications

Now, you have a direct, cloud-to-cloud connection to live Oracle Service Cloud data from your Excel workbook. You can add more data to your workbook for calculations, aggregations, collaboration, and more.

👁 Imported data (Salesforce is shown)


Try CData Connect AI and get real-time data access to hundreds of SaaS, Big Data, and NoSQL sources directly from your cloud applications.