Validate Oracle Service Cloud Data with QuerySurge

QuerySurge is a smart data testing solution that automates data validation and testing. When paired with the CData JDBC Driver for Oracle Service Cloud, QuerySurge can work with live Oracle Service Cloud data. This article explains how to connect to Oracle Service Cloud data from QuerySurge.

With built-in optimized data processing, the CData JDBC Driver offers unmatched performance for interacting with live Oracle Service Cloud data. When you issue complex SQL queries to Oracle Service Cloud, the driver pushes supported SQL operations, like filters and aggregations, directly to Oracle Service Cloud and utilizes the embedded SQL engine to process unsupported operations client-side (often SQL functions and JOIN operations). Its built-in dynamic metadata querying allows you to work with and analyze Oracle Service Cloud data using native data types.

Connecting to Oracle Service Cloud Data in QuerySurge

To connect to live Oracle Service Cloud data from QuerySurge, you need to deploy the JDBC Driver JAR file to your QuerySurge Agent(s) and add a new connection from the QuerySurge Admin view.

Deploy the JDBC Driver

1. Download the CData JDBC Driver for Oracle Service Cloud installer, unzip the package, and run the JAR file to install the driver.
2. Once the driver is installed, stop the Agent Service.
3. Copy the JAR File (and license file if it exists) from the installation location (typically C:\Program Files\CData\CData JDBC Driver for Oracle Service Cloud\lib\) to your Agent(s) (QuerySurge_install_dir\agent\jdbc).
4. Restart the Agent Service.

For more information on deploying JDBC drivers for QuerySurge, refer to the QuerySurge Knowledge Base.

Configure a New Connection to Oracle Service Cloud

1. Log into QuerySurge and navigate to the Admin view.
2. Click Configuration -> Connections in the Administration Tree.
3. Click Add to create a new connection.
4. In the QuerySurge Connection Wizard, click Next. 👁 Creating a new connection
   
5. Name the connection (e.g. CData JDBC Connection to Oracle Service Cloud).
6. Set the Data Source to "All Other JDBC Connections (Connection Extensibility)" and click Next. 👁 Naming the connection and choosing a Data Source
   
7. Set the Driver Class to cdata.jdbc.oracleservicecloud.OracleServiceCloudDriver and click Next. 👁 Setting the Driver Class
   

8. Set the Connection URL using the necessary connection properties to authenticate with Oracle Service Cloud. Your Connection URL will look something like the following:

   jdbc:oracleservicecloud:Url=https://abc.rightnowdemo.com;User=user;Password=password;

   Built-in Connection String Designer

   For assistance in constructing the JDBC URL, use the connection string designer built into the Oracle Service Cloud JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.

   java -jar cdata.jdbc.oracleservicecloud.jar
   	

   Fill in the connection properties and copy the connection string to the clipboard.

   Using Basic Authentication

   You must set the following to authenticate to Oracle Service Cloud:

   • Url: The Url of the account to connect to.
   • User: The username of the authenticating account.
   • Password: The password of the authenticating account.
   👁 Using the built-in connection string designer to generate a JDBC URL (Salesforce is shown.)
   
9. Set the Test Query to enable the Test Connection button for the Connection (e.g. SELECT * FROM Accounts LIMIT 1) and click Next. 👁 Setting the Connection URL and Test Query (NetSuite is shown)
   
10. Click Test Connection to ensure the connection is configured properly and click Save to add the connection.

Once the connection is added, you can write SQL queries against your Oracle Service Cloud data in QuerySurge.

Compare Oracle Service Cloud Data Queries with a QueryPair

With the connection configured, you can follow the steps below to compare querying Oracle Service Cloud data with a QueryPair.

1. Select "Design Library" from the Design Menu
2. Click QueryPairs under QuerySurge Design
3. Click "Create New QueryPair"
4. Name the QueryPair and click Save
5. In either the Source or Target panes, select the connection created above (select the same connection to query Oracle Service Cloud twice or another connection to perform a comparison)
6. Write queries in the Editor for each pane, e.g. SELECT * FROM Accounts 👁 Setting the Connection URL and Test Query (NetSuite is shown)
   
7. Click the "Design-Time Run" tab to execute the queries
8. When the query execution is finished, click "View Query Results" to see the Oracle Service Cloud data returned by the query 👁 Setting the Connection URL and Test Query (NetSuite is shown)
   

Download a free, 30-day trial of the CData JDBC Driver for Oracle Service Cloud and start working with your live Oracle Service Cloud data in QuerySurge. Reach out to our Support Team if you have any questions.