Query, Visualize, and Share live Raisers Edge NXT Data in Redash

Redash is a collaboration tool that lets you query, visualize, and share your data. When paired with CData Connect AI, Redash gets access to live Raisers Edge NXT data. This article demonstrates how to connect to Raisers Edge NXT using Connect AI and work with live Raisers Edge NXT data in Redash.

CData Connect AI provides a pure SQL Server interface for Raisers Edge NXT, allowing you to query data from Raisers Edge NXT without replicating the data to a natively supported database. Using optimized data processing out of the box, CData Connect AI pushes all supported SQL operations (filters, JOINs, etc.) directly to Raisers Edge NXT, leveraging server-side processing to return the requested Raisers Edge NXT data quickly.

Configure Raisers Edge NXT Connectivity for Redash

Connectivity to Raisers Edge NXT from Redash is made possible through CData Connect AI. To work with Raisers Edge NXT data in Redash, we start by creating and configuring a Raisers Edge NXT connection.

1. Log into Connect AI, click Sources, and then click Add Connection
👁 Adding a Connection

2. Select "Raisers Edge NXT" from the Add Connection panel
👁 Selecting a data source

3. Raisers Edge NXT uses OAuth to authenticate. Click "Sign in" to authenticate with Raisers Edge NXT. 👁 Authenticating with OAuth (Salesforce is shown).
   
4. Navigate to the Permissions tab in the Add Raisers Edge NXT Connection page and update the User-based permissions. 👁 Updating permissions
   

Add a Personal Access Token

When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.

1. Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
2. On the Settings page, go to the Access Tokens section and click Create PAT.
3. Give the PAT a name and click Create. 👁 Creating a new PAT
   
4. The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.

With the connection configured and a PAT generated, you are ready to connect to Raisers Edge NXT data from Redash.

Connect to Raisers Edge NXT from Redash using Connect AI

To establish a connection from Redash to CData Connect AI using the Virtual SQL Server, follow these steps:

1. Log into Redash.
2. Click the settings widget on the top right.
3. Click New Data Source.
4. Select Microsoft SQL Server as the Data Source Type.
5. On the configuration tab, set the following properties:
   • Database Name: enter the Connection Name of the CData Connect AI data source you want to connect to (for example, Salesforce1).
   • Server: enter the virtual SQL Server host name (tds.cdata.com)
   • User: enter your CData Connect AI username. This is displayed in the top-right corner of the CData Connect AI interface. For example, [email protected].
   • Password: enter the PAT you generated on the Settings page.
   • Port: enter 14333
   👁 Configuring the connection to Connect AI from Redash.
   
6. Click Create.
7. Click Test Connection to ensure that the connection is configured properly.

You can now work with live Raisers Edge NXT data in Redash.

Get CData Connect AI

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