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URL: https://www.cdata.com/kb/tech/salesforce-odbc-dundas-bi.rst

⇱ Build Dashboards with Salesforce Data in Dundas BI

Build Dashboards with Salesforce Data in Dundas BI

👁 Jerod Johnson
Jerod Johnson
Director, Technology Evangelism
Create dynamic dashboards and perform analytics based on Salesforce data in Dundas BI.

The CData ODBC Driver for Salesforce enables access to live data from Salesforce under the ODBC standard, allowing you work with Salesforce data in a wide variety of BI, reporting, and ETL tools and directly, using familiar SQL queries. This article shows how to connect to Salesforce data as a generic ODBC Data Provider and create charts, reports, and dashboards based on Salesforce data in Dundas BI.

About Salesforce Data Integration

Accessing and integrating live data from Salesforce has never been easier with CData. Customers rely on CData connectivity to:

  • Access to custom entities and fields means Salesforce users get access to all of Salesforce.
  • Create atomic and batch update operations.
  • Read, write, update, and delete their Salesforce data.
  • Leverage the latest Salesforce features and functionalities with support for SOAP API versions 30.0.
  • See improved performance based on SOQL support to push complex queries down to Salesforce servers.
  • Use SQL stored procedures to perform actions like creating, retrieving, aborting, and deleting jobs, uploading and downloading attachments and documents, and more.

Users frequently integrate Salesforce data with:

  • other ERPs, marketing automation, HCMs, and more.
  • preferred data tools like Power BI, Tableau, Looker, and more.
  • databases and data warehouses.

For more information on how CData solutions work with Salesforce, check out our Salesforce integration page.


Getting Started


Connect to Salesforce Data

  1. If you have not already done so, provide values for the required connection properties in the data source name (DSN). You can configure the DSN using the built-in Microsoft ODBC Data Source Administrator. This is also the last step of the driver installation. See the "Getting Started" chapter in the Help documentation for a guide to using the Microsoft ODBC Data Source Administrator to create and configure a DSN.

    There are several authentication methods available for connecting to Salesforce: OAuth, Login (or basic), and SSO. The Login method requires you to have the username, password, and security token of the user.

    OAuth Authentication (default)

    The default authentication mechanism (and the one preferred by Salesforce) is OAuth. To use OAuth with CData's embedded OAuth application, leave the connection properties blank. If you have configured your own custom OAuth application with Salesforce (see the Help documentation for more information), set OAuthClientId, OAuthClientSecret, and CallbackURL to the properties for you application. Set InitiateOAuth to the desired OAuth flow ("GETANDREFRESH" will have the connector manage the entire OAuth flow).

    Login (or Basic) Authentication

    If you do not wish do not wish to use OAuth authentication, you can use Login (or basic) authentication. Set AuthScheme to Basic, and set the User, Password, and SecurityToken properties. You can configure your security token in Salesforce.

    SSO (single sign-on) Authentication

    SSO (single sign-on) can be used by setting the SSOProperties, SSOLoginUrl, and SSOExchangeURL connection properties, which allow you to authenticate to an identity provider. See the "Getting Started" chapter in the Help documentation for more information.

    Multi-Factor Authentication (MFA)

    If your Salesforce org has MFA enforcement enabled, set MFACode to the time-based one-time passcode (TOTP) generated by your authenticator app (such as Salesforce Authenticator or Google Authenticator). MFACode applies to both OAuth and Login authentication flows.

    When you configure the DSN, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.

  2. Open the Dundas BI interface, open the menu, and click New Data Connector. 👁 Adding a New Data Connector.
  3. Configure the Dundas BI Data Connector:
    • Name the Data Connector.
    • Select "ODBC generic" as the Data Provider.
    • Check the "Use System DSN" checkbox.
    • Select the appropriate System DSN.
    👁 Configure the Data Connector.

Add Salesforce Data to a Dashboard

You are now ready to create a dashboard with Salesforce data.

  1. Navigate to the Home page.
  2. Click Explore Data.
    3. 👁 Home > Explore Data
  3. Expand the appropriate Data Connector.
  4. Drag the relevant data from the Connector to the panel.
    • You can select an entire "table" to add, but you may need to remove Measures/Rows from the Metric Set to build an appropriate visualization. Alternatively, you can select only the fields you wish to include in the visualization.
    • With the fields selected, you can add any filters or conditions on the Measures and Rows, further customizing the visualization.
    5. 👁 Adding data from a Data Connector. (Salesforce is shown.)
  5. Click Re-visualize from the menu bar and select the appropriate visualization for the data.
    6. 👁 Displayed Data. (Salesforce is shown.)
  6. Click Add To New Dashboard to add the visualization to a new dashboard.
    7. 👁 Adding the Visualization to a Dashboard. (Salesforce is shown.)
  7. Configure the dashboard, creating dynamic visualizations of Salesforce data. 👁 Sample Dashboard (Salesforce data is shown.)

Ready to get started?

Download a free trial of the Salesforce ODBC Driver to get started:

 Download Now

Learn more:

👁 Salesforce Icon
Salesforce ODBC Driver

The Salesforce ODBC Driver is a powerful tool that allows you to connect with live Salesforce account data, directly from any applications that support ODBC connectivity.

Access Salesforce data like you would a database - read, write, and update Leads, Contacts, Opportunities, Accounts, etc. through a standard ODBC Driver interface.