How to publish and share SAP SuccessFactors Data dashboards with Tableau Server

Integrate connectivity to SAP SuccessFactors data into your enterprise reporting capabilities. The CData ODBC Driver for SAP SuccessFactors enables you to access live SAP SuccessFactors data in business intelligence tools like Tableau Server. Connectivity to SAP SuccessFactors APIs enables you to monitor changes to your data in real time. Other members of your organization can access your dashboards from a Web browser and get updates from their mobile phone.

This article explains how to configure a DSN on the client and server machines, publish a data source for SAP SuccessFactors to Tableau Server, and publish an entire Workbook to Tableau Server (including the data source). If you publish a data source, you will be able to create new, refreshable workbooks in Tableau Server.

Connect to SAP SuccessFactors as an ODBC Data Source

To create a data source or workbook in Tableau Desktop and publish the data source or workbook to Tableau server, you will need to configure a DSN on each machine (Desktop and Server), specifying connection properties and creating DSNs using the same name on each machine. Information for connecting to SAP SuccessFactors follows, along with different instructions for configuring a DSN in Windows and Linux environments.

You can authenticate to SAP Success Factors using Basic authentication or OAuth with SAML assertion.

Basic Authentication

You must provide values for the following properties to successfully authenticate to SAP Success Factors. Note that the provider will reuse the session opened by SAP Success Factors using cookies. Which means that your credentials will be used only on the first request to open the session. After that, cookies returned from SAP Success Factors will be used for authentication.

• Url: set this to the URL of the server hosting Success Factors. Some of the servers are listed in the SAP support documentation (external link).
• User: set this to the username of your account.
• Password: set this to the password of your account.
• CompanyId: set this to the unique identifier of your company.

OAuth Authentication

You must provide values for the following properties, which will be used to get the access token.

• Url: set this to the URL of the server hosting Success Factors. Some of the servers are listed in the SAP support documentation (external link).
• User: set this to the username of your account.
• CompanyId: set this to the unique identifier of your company.
• OAuthClientId: set this to the API Key that was generated in API Center.
• OAuthClientSecret: the X.509 private key used to sign SAML assertion. The private key can be found in the certificate you downloaded in Registering your OAuth Client Application.
• InitiateOAuth: set this to GETANDREFRESH.

When you configure the DSN, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.

Windows

If you are installing the CData ODBC Driver for SAP SuccessFactors on Windows, DSN configuration is the last step of the driver installation. If you already have the driver installed, or you wish to configure new DSNs, you can use the Microsoft ODBC Data Source Administrator.

Linux

If you are installing the CData ODBC Driver for SAP SuccessFactors in a Linux environment, the driver installation predefines a system DSN. You can modify the DSN by editing the system data sources file (/etc/odbc.ini) and defining the required connection properties.

/etc/odbc.ini

[CData SAPSuccessFactors Source]
Driver = CData ODBC Driver for SAP SuccessFactors
Description = My Description
User = username
Password = password
CompanyId = CompanyId
Url = https://api4.successfactors.com

For specific information on using these configuration files, please refer to the help documentation (installed and found online).

Publish the SAP SuccessFactors Data Source to Tableau Server

With the connections to SAP SuccessFactors data configured, you are ready to publish a SAP SuccessFactors data source on Tableau, ready to be leveraged by users in your organization to create workbooks based on SAP SuccessFactors data.

Create and Publish a Data Source

1. In the Connect pane, click More -> Other Databases (ODBC). Select CData SAPSuccessFactors Sys, the system DSN.

   The driver installation automatically creates matching user and system DSNs: The system DSN is needed to connect from Tableau Server.

   👁 The connection to the DSN. (Salesforce is shown.)
   
2. In the Database menu, select CData.
3. In the Table box, enter a table name or click New Custom SQL to enter an SQL query.
4. Drag the table onto the join area. 👁 A connection to a single table. (Salesforce is shown.)
   
5. From the Server menu, click Publish Data Source -> (YOUR DATA SOURCE). 👁 Image
   
6. Enter the URL to the server. For most instances, you will authenticate with the Tableau Server username and password. Other authentication scenarios can be found below:
   • If Tableau is configured to use Kerberos and your computer has valid Active Directory credentials, Tableau connects to the server.
   • If Tableau is configured to use SAML, a login prompt for your external identity provider is displayed.
   • If Tableau is configured to use Active Directory, enter your Windows username and password.
7. In the resulting dialog, set the Project, Data Source, and other properties. If you want to schedule refreshes, select Embedded Password in the Authentication menu. Click Publish.

You and other users in your organization can now create and share workbooks based on the published data source.

👁 Connectivity to your data source from the Web authoring environment in Tableau Server. (Salesforce is shown.)

Refresh Workbooks

With a system DSN configured on the client (Tableau Desktop) machine and server (Tableau Server) machine, you can refresh workbooks connected to the SAP SuccessFactors data source. From the Web interface for Tableau Sever, click Data -> (YOUR DATA SOURCE) -> Refresh.

👁 Refresh the data extract on demand from Tableau Desktop. (Salesforce is shown.)

Publish a Completed Workbook with SAP SuccessFactors Data to Tableau Server

If you have a specific Workbook that you wish to share with your organization, you can create the Workbook on Tableau Desktop and publish the Workbook directly to Tableau Server.

1. To connect to SAP SuccessFactors and select data, follow steps 1-5 above. 👁 A connection to a single table. (Salesforce is shown.)
   
2. Click Server -> Sign in and configure the connection to the server. For most instances, you will authenticate with the Tableau Server username and password. Other authentication scenarios can be found below:
   • If Tableau is configured to use Kerberos and your computer has valid Active Directory credentials, Tableau connects to the server.
   • If Tableau is configured to use SAML, a login prompt for your external identity provider is displayed.
   • If Tableau is configured to use Active Directory, enter your Windows username and password.
3. With the data selected, select dimensions and measures to visualize and select a type of chart or graph to build your visualization(s). 👁 Image
   
4. Once the Workbook is complete, click Server -> Publish Workbook to publish the Workbook to Tableau Server. 👁 Image
   
5. In the resulting dialog, set the Project, Name, Description and other properties. If you want to schedule refreshes, click Edit under Data Sources and change the Authentication option to Embedded Password. Click Publish. 👁 Image
   

You and other users in your organization can now review the published workbook from Tableau Server.

👁 Connectivity to your published Workbook from the Web authoring environment in Tableau Server. (Salesforce is shown.)