How to Connect DBeaver to ServiceNow via a JDBC Driver

The CData JDBC Driver for ServiceNow implements JDBC standards that enable third-party tools to interoperate, from wizards in IDEs to business intelligence tools. This article shows how to connect to ServiceNow data with wizards in DBeaver and browse data in the DBeaver GUI.

Getting Started

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Create a JDBC Data Source for ServiceNow Data

Follow the steps below to load the driver JAR in DBeaver.

1. Open the DBeaver application and, in the "Database" menu, select the "Driver Manager" option. Click "New" to open the "Create new driver" form.
2. In the Settings tab:
   • Set Driver Name to a user-friendly name for the driver (e.g. CData JDBC Driver for ServiceNow).
   • Set Class Name to the class name for the JDBC driver: cdata.jdbc.servicenow.ServiceNowDriver.
   • Set URL Template to jdbc:servicenow:.
   👁 Configure the new driver settings (Salesforce is shown).
   
3. In the Libraries tab, click "Add File," navigate to the "lib" folder in the installation directory (C:\Program Files\CData[product_name] XXXX\) and select the JAR file (cdata.jdbc.ServiceNow.jar). 👁 Loading the JDBC JAR file (Salesforce is shown).
   

Create a Connection to ServiceNow Data

Follow the steps below to add credentials and other required connection properties.

1. In the "Database" menu, click "New Database Connection."
2. In the "Connect to a database" wizard that results, select the driver you just created (e.g. CData JDBC Driver for ServiceNow) and click "Next >." 👁 Selecting the driver (Salesforce is shown).
   
3. On the Main tab of the configuration wizard, set the JDBC URL, using the required connection properties:

   ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, specify the Instance, Username, and Password connection properties.

   See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.

   Built-in Connection String Designer

   For assistance in constructing the JDBC URL, use the connection string designer built into the ServiceNow JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.

   java -jar cdata.jdbc.servicenow.jar
   

   Fill in the connection properties and copy the connection string to the clipboard.

   👁 Using the built-in connection string designer to generate a JDBC URL (Salesforce is shown.)
   

   Below is a typical connection string:

   jdbc:servicenow:OAuthClientId=MyOAuthClientId;OAuthClientSecret=MyOAuthClientSecret;Username=MyUsername;Password=MyPassword;URL=https://myinstance12345.service-now-com;InitiateOAuth=GETANDREFRESH;
   

   👁 Configuring the JDBC URL (Salesforce is shown).
   
4. Click "Test Connection ..." to ensure you have configured the connection properly. 👁 A successfully configured connection (Salesforce is shown).
   
5. Click "Finish."

Query ServiceNow Data

You can now query information from the tables exposed by the connection: Right-click a Table and then click View Table. The data is available on the Data tab.

👁 The results of a query in DBeaver. (Salesforce is shown.)

More Information & Free Trial

Download a free, 30-day trial of the CData JDBC Driver for ServiceNow and start working with your live ServiceNow data in DBeaver. Join the CData Community or reach out to our Support Team if you have any questions.