Connect to ServiceNow Data in RazorSQL

Jerod Johnson
Director, Technology Evangelism

Connect to ServiceNow from wizards and query ServiceNow data from the GUI in the RazorSQL database management tool.

The CData JDBC Driver for ServiceNow enables standards-based access from third-party tools, from wizards in IDEs to data management and analysis tools. This article shows how to connect to ServiceNow using wizards in RazorSQL.

About ServiceNow Data Integration

CData simplifies access and integration of live ServiceNow data. Our customers leverage CData connectivity to:

Get optimized performance since CData uses the REST API for data and the SOAP API for schema.
Read, write, update, and delete ServiceNow objects like Schedules, Timelines, Questions, Syslogs and more.
Use SQL stored procedures for actions like adding items to a cart, submitting orders, and downloading attachments.
Securely authenticate with ServiceNow, including basic (username and password), OKTA, ADFS, OneLogin, and PingFederate authentication schemes.

Many users access live ServiceNow data from preferred analytics tools like Tableau, Power BI, and Excel, and use CData solutions to integrate ServiceNow data with their database or data warehouse.

Getting Started

Create a JDBC Data Source for ServiceNow Data

Open the RazorSQL application and, in the Connections menu, select Add Connection Profile -> Other -> JDBC.
In the Connection Wizard that appears, set the following properties:
- Driver Location: Set this property to the path to the lib subfolder in the installation directory.
- Driver Class: Set the driver class to cdata.jdbc.servicenow.ServiceNowDriver.
- Username: Enter the username. (This property can also be set in the JDBC URL.)
- Password: Enter the password. (This property can also be set in the JDBC URL.)
- JDBC URL: Enter connection parameters. The JDBC URL begins with jdbc:servicenow: and is followed by a semicolon-separated list of connection properties.
  
  ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, specify the Instance, Username, and Password connection properties.
  
  See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.
  
  Built-in Connection String Designer
  
  For assistance in constructing the JDBC URL, use the connection string designer built into the ServiceNow JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.
```
java -jar cdata.jdbc.servicenow.jar
```
  Fill in the connection properties and copy the connection string to the clipboard.
  👁 Using the built-in connection string designer to generate a JDBC URL (Salesforce is shown.)
  
  A typical JDBC URL is the following:
```
jdbc:servicenow:OAuthClientId=MyOAuthClientId;OAuthClientSecret=MyOAuthClientSecret;Username=MyUsername;Password=MyPassword;URL=https://myinstance12345.service-now-com;InitiateOAuth=GETANDREFRESH;
```

👁 The JDBC data source, defined by the JAR path, driver class, and JDBC URL. Connection properties are defined in the JDBC URL. (QuickBooks is shown.)

Query ServiceNow Data and Select Tables

After establishing a connection, the wizard will close and the connection will be available in the connections panel. You can then query the tables.

👁 The resuls of a query in RazorSQL. (QuickBooks is shown.)

Ready to get started?

Download a free trial of the ServiceNow Driver to get started:

Download Now

Learn more:

👁 ServiceNow Icon
ServiceNow JDBC Driver

Rapidly create and deploy powerful Java applications that integrate with ServiceNow data includingSchedules, Timelines, Questions, Syslogs, and more!

URL: https://www.cdata.com/kb/tech/servicenow-jdbc-rsql.rst