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URL: https://www.cdata.com/kb/tech/servicenow-odbc-dbartisan.rst

⇱ Connect to ServiceNow Data in DBArtisan

Connect to ServiceNow Data in DBArtisan

👁 Jerod Johnson
Jerod Johnson
Director, Technology Evangelism
Use wizards in DBArtisan to configure ServiceNow data as a data source.

The CData ODBC Driver for ServiceNow seamlessly integrates ServiceNow data into database management tools like DBArtisan by enabling you to access ServiceNow data as a database. This article shows how to create an data source for ServiceNow in DBArtisan and execute queries. You can then edit data visually and execute standard SQL.

About ServiceNow Data Integration

CData simplifies access and integration of live ServiceNow data. Our customers leverage CData connectivity to:

  • Get optimized performance since CData uses the REST API for data and the SOAP API for schema.
  • Read, write, update, and delete ServiceNow objects like Schedules, Timelines, Questions, Syslogs and more.
  • Use SQL stored procedures for actions like adding items to a cart, submitting orders, and downloading attachments.
  • Securely authenticate with ServiceNow, including basic (username and password), OKTA, ADFS, OneLogin, and PingFederate authentication schemes.

Many users access live ServiceNow data from preferred analytics tools like Tableau, Power BI, and Excel, and use CData solutions to integrate ServiceNow data with their database or data warehouse.


Getting Started


Integrate ServiceNow Data into DBArtisan Projects

If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, specify the Instance, Username, and Password connection properties.

See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.

You can then follow the steps below to register ServiceNow data as a database instance in your project:

  1. In DBArtisan, click Data Source -> Register Datasource.
  2. Select Generic ODBC.
  3. Enter a name for the data source and select the DSN. 👁 The DSN of the data source to be registered. (Salesforce is shown.)
  4. Finish the wizard to connect to ServiceNow data. ServiceNow entities are displayed in the Datasource Explorer. 👁 The Datasource Explorer. (Salesforce is shown.)

You can now work with ServiceNow data as you work with any other database. See the driver help documentation for more information on the queries supported by the ServiceNow API.

👁 The results of a query. (Salesforce is shown.)

Ready to get started?

Download a free trial of the ServiceNow ODBC Driver to get started:

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Learn more:

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ServiceNow ODBC Driver

The ServiceNow ODBC Driver is a powerful tool that allows you to connect with live ServiceNow data, directly from any applications that support ODBC connectivity.

Access ServiceNow data like you would a database - read, write, and update Schedules, Timelines, Questions, Syslogs, etc. through a standard ODBC Driver interface.