Automate Tasks in Power Automate Using the CData API Server

Power Automate (Microsoft Flow) makes it easy to automate tasks that involve data from multiple systems, on premises or in the cloud. With the CData API Server, line-of-business users have a native way to create actions based on Sugar CRM triggers in Power Automate; the API Server makes it possible for SaaS applications like Power Automate to integrate seamlessly with Sugar CRM data through data access standards like Swagger and OData. This article shows how to use wizards in Power Automate and the API Server for Sugar CRM to create a trigger -- entities that match search criteria -- and send an email based on the results.

Set Up the API Server

Follow the steps below to begin producing secure and Swagger-enabled Sugar CRM APIs:

Deploy

The API Server runs on your own server. On Windows, you can deploy using the stand-alone server or IIS. On a Java servlet container, drop in the API Server WAR file. See the help documentation for more information and how-tos.

The API Server is also easy to deploy on Microsoft Azure, Amazon EC2, and Heroku.

Connect to Sugar CRM

After you deploy, provide authentication values and other connection properties by clicking Settings -> Connections in the API Server administration console. You can then choose the entities you want to allow the API Server access to by clicking Settings -> Resources.

The User and Password properties, under the Authentication section, must be set to valid SugarCRM user credentials. This will use the default OAuth token created to allow client logins. OAuthClientId and OAuthClientSecret are required if you do not wish to use the default OAuth token.

You can generate a new OAuth consumer key and consumer secret in Admin -> OAuth Keys. Set the OAuthClientId to the OAuth consumer key. Set the OAuthClientSecret to the consumer secret.

Additionally, specify the URL to the SugarCRM account.

Note that retrieving SugarCRM metadata can be expensive. It is advised that you store the metadata locally as described in the "Caching Metadata" chapter of the help documentation.

You will also need to enable CORS and define the following sections on the Settings -> Server page. As an alternative, you can select the option to allow all domains without '*'.

1. Access-Control-Allow-Origin: Set this to a value of '*' or specify the domains that are allowed to connect.
2. Access-Control-Allow-Methods: Set this to a value of "GET,PUT,POST,OPTIONS".
3. Access-Control-Allow-Headers: Set this to "x-ms-client-request-id, authorization, content-type".

Authorize API Server Users

After determining the OData services you want to produce, authorize users by clicking Settings -> Users. The API Server uses authtoken-based authentication and supports the major authentication schemes. You can authenticate as well as encrypt connections with SSL. Access can also be restricted by IP address; access is restricted to only the local machine by default.

For simplicity, we will allow the authtoken for API users to be passed in the URL. You will need to add a setting in the Application section of the settings.cfg file, located in the data directory. On Windows, this is the app_data subfolder in the application root. In the Java edition, the location of the data directory depends on your operation system:

1. Windows: C:\ProgramData\CData
2. Unix or Mac OS X: ~/cdata

[Application]
AllowAuthtokenInURL = true

Add Sugar CRM Data to a Flow

You can use the built-in HTTP + Swagger connector to use a wizard to design a Sugar CRM process flow:

1. In Power Automate, click My Flows -> Create from Blank.
2. Select the Recurrence action and select a time interval for sending emails. This article uses 1 day.
3. Add an HTTP + Swagger action by searching for Swagger.
4. Enter the URL to the Swagger metadata document:

   https://MySite:MyPort/api.rsc/@MyAuthtoken/$oas

5. Select the "Return Accounts" operation.

6. Build the OData query to retrieve Sugar CRM data. This article defines the following OData filter expression in the $filter box:

   Name eq 'Bob'

   See the API Server help documentation for more on filtering and examples of the supported OData.

Trigger an Action

You can now work with Accounts entities in your process flow. Follow the steps to send an automated email:

1. Add an SMTP - Send Email action.
2. Enter the address and credentials for the SMTP server and name the connection. Be sure to enable encryption if supported by your server.
3. Enter the message headers and body. You can add Sugar CRM columns in these boxes. 👁 An email to be populated with results from an OData query. (Salesforce is shown.)