Connect to and Visualize Live ZendeskSell Data in Tableau Prep

Tableau is a visual analytics platform transforming the way businesses use data to solve problems. When paired with the CData API Driver for Tableau, you can easily get access to live ZendeskSell data within Tableau Prep. This article shows how to connect to ZendeskSell in Tableau Prep and build a simple chart.

The CData Tableau Connectors enable high-speed access to live ZendeskSell data in Tableau. Once you install the connector, you simply authenticate with ZendeskSell and you can immediately start building responsive, dynamic visualizations and dashboards. By surfacing ZendeskSell data using native Tableau data types and handling complex filters, aggregations, & other operations automatically, CData Tableau Connectors grant seamless access to ZendeskSell data.

NOTE: The CData Tableau Connectors support Tableau Prep Builder 2020.4.1 or higher. If you are using an older version of Tableau Prep Builder, you will need to use the CData JDBC Driver.

Install the CData Tableau Connector

When you install the CData Tableau Connector for ZendeskSell, the installer should copy the TACO and JAR files to the appropriate directories. If your data source does not appear in the connection steps below, you will need to copy two files:

1. Copy the TACO file (cdata.api.taco) found in the lib folder of the connector's installation location (C:\Program Files\CData\CData Tableau Connector for ZendeskSell 20XX\lib on Windows) to the Tableau Prep Builder repository:
   • Windows: C:\Users\[Windows User]\Documents\My Tableau Prep Repository\Connectors
   • MacOS: /Users//Documents/My Tableau Prep Repository/Connectors
2. Copy the JAR file (cdata.tableau.api.jar) found in the same lib folder to the Tableau drivers directory, typically [Tableau installation location]\Drivers.

Connect to ZendeskSell in Tableau Prep Builder

Open Tableau Prep Builder and click "Connect to Data" and search for "ZendeskSell by CData." Configure the connection and click "Sign In."

Start by setting the Profile connection property to the location of the ZendeskSell Profile on disk (e.g. C:\profiles\ZendeskSell.apip). Next, set the ProfileSettings connection property to the connection string for ZendeskSell (see below).

ZendeskSell API Profile Settings

Register an OAuth application in ZendeskSell by navigating to Settings > OAuth > Developer Apps to obtain your Client ID and Client Secret.

Discover and Prep Data

Drag the tables and views you wish to work with onto the canvas. You can include multiple tables.

Data Cleansing & Filtering

To further prepare the data, you can implement filters, remove duplicates, modify columns and more.

1. Start by clicking on the plus next to your table and selecting the Clean Step option. 👁 Adding a Clean Step
   
2. Select the field values to filter by. As you select values, you can see how your selections impact other fields. 👁 Selecting test entries (Sage Intacct is shown).
   
3. Opt to "Keep Only" or "Exclude" entries with your select values and the data changes in response. 👁 Excluding selected entries (Sage Intacct is shown).
   

Data Joins and Unions

Data joining involves combining data from two or more related tables based on a common field or key.

1. To join multiple tables, drag a related table next to an existing table in the canvas and place it in the Join box. 👁 Joining two tables (Sage Intacct is shown).
   
2. Select the foreign keys that exist in both tables. 👁 Setting the joining fields/columns (Sage Intacct is shown).
   

Exporting Prepped Data

After you perform any cleansing, filtering, transformations, and joins, you can export the data for visualization in Tableau.

1. Add any other needed transformations then insert an Output node at the end of the flow.
2. Configure the node to save to a file in the format of your choice. 👁 Saving the results (Sage Intacct is shown).
   

Once the output data is saved, you can work with it in Tableau, just like you would any other file source.

Using the CData API Driver for Tableau with Tableau Prep Builder, you can easily join, cleanse, filter, and aggregate ZendeskSell data for visualizations and reports in Tableau. Download a free, 30-day trial and get started today.