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URL: https://www.cdata.com/kb/tech/zuora-cloud-zoho-analytics.rst

⇱ Build Zuora-Connected Dashboards Using Zoho Analytics

Build Zuora-Connected Dashboards Using Zoho Analytics

👁 Dibyendu Datta
Dibyendu Datta
Lead Technology Evangelist
Use CData Connect AI to connect to Zuora Data from Zoho Analytics and import live Zuora data.

Zoho Analytics is a modern BI and Analytics platform that allows you to connect and analyze your data, while also creating visualizations and dashboards to discover hidden insights. When paired with CData Connect AI, Zoho Analytics provides instant, cloud-to-cloud access to Zuora data for reporting and analytics. This article demonstrates how to connect to Zuora using Connect AI and analyze Zuora data by creating dashboards in Zoho Analytics.

CData Connect AI provides a pure cloud-to-cloud interface for Zuora, allowing you to analyze Zuora data in Zoho Analytics — without replicating the data to a natively supported database. Using optimized data processing out of the box, CData Connect AI pushes all supported SQL operations (filters, JOINs, etc.) directly to Zuora, leveraging server-side processing to return the requested Zuora data quickly.

Configure Zuora Connectivity for Zoho Analytics

Connectivity to Zuora from Zoho Analytics is made possible through CData Connect AI. To work with Zuora data from Zoho Analytics, we start by creating and configuring a Zuora connection.

  1. Log into Connect AI, click Sources, and then click Add Connection
    2. 👁 Adding a Connection
  2. Select "Zuora" from the Add Connection panel
    3. 👁 Selecting a data source
  3. Enter the necessary authentication properties to connect to Zuora.

    Zuora uses the OAuth standard to authenticate users. See the online Help documentation for a full OAuth authentication guide.

    Configuring Tenant property

    In order to create a valid connection with the provider you need to choose one of the Tenant values (USProduction by default) which matches your account configuration. The following is a list with the available options:

    • USProduction: Requests sent to https://rest.zuora.com.
    • USAPISandbox: Requests sent to https://rest.apisandbox.zuora.com"
    • USPerformanceTest: Requests sent to https://rest.pt1.zuora.com"
    • EUProduction: Requests sent to https://rest.eu.zuora.com"
    • EUSandbox: Requests sent to https://rest.sandbox.eu.zuora.com"

    Selecting a Zuora Service

    Two Zuora services are available: Data Query and AQuA API. By default ZuoraService is set to AQuADataExport.

    DataQuery

    The Data Query feature enables you to export data from your Zuora tenant by performing asynchronous, read-only SQL queries. We recommend to use this service for quick lightweight SQL queries.

    Limitations
    • The maximum number of input records per table after filters have been applied: 1,000,000
    • The maximum number of output records: 100,000
    • The maximum number of simultaneous queries submitted for execution per tenant: 5
    • The maximum number of queued queries submitted for execution after reaching the limitation of simultaneous queries per tenant: 10
    • The maximum processing time for each query in hours: 1
    • The maximum size of memory allocated to each query in GB: 2
    • The maximum number of indices when using Index Join, in other words, the maximum number of records being returned by the left table based on the unique value used in the WHERE clause when using Index Join: 20,000

    AQuADataExport

    AQuA API export is designed to export all the records for all the objects ( tables ). AQuA query jobs have the following limitations:

    Limitations
    • If a query in an AQuA job is executed longer than 8 hours, this job will be killed automatically.
    • The killed AQuA job can be retried three times before returned as failed.
    👁 Configuring a connection (Salesforce is shown)
  4. Click Save & Test
  5. Navigate to the Permissions tab in the Add Zuora Connection page and update the User-based permissions. 👁 Updating permissions

Add a Personal Access Token

When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.

  1. Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
  2. On the Settings page, go to the Access Tokens section and click Create PAT.
  3. Give the PAT a name and click Create. 👁 Creating a new PAT
  4. The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.

With the connection configured and a PAT generated, you are ready to connect to Zuora data from Zoho Analytics.

Connect to Zuora in Zoho Analytics Using CData Connect AI

To establish a connection from Zoho Analytics to CData Connect AI, follow these steps:

  1. Log in to Zoho Analytics.
    2. 👁 Logging into Zoho Analytics
  2. Create a new connection and select Cloud Databases to open the connection modal.
    3. 👁 Creating a new connection
  3. Enter the following information:
    • Database Type - select MS SQL Server.
    • Endpoint - enter tds.cdata.com
    • SQL Server Instance Name - leave this blank.
    • Port - enter 14333
    • Username - enter your CData Connect AI username. This is displayed in the top-right corner of the CData Connect AI interface. For example, [email protected].
    • Password - enter the PAT you generated.
    • Database Name - enter the Connection Name of the CData Connect AI data source you want to connect to (for example, Zuora1).
    • Click Next.
      • 👁 Displaying configuration settings
  4. Choose the table that you would like to import from, e.g. Invoices.
    5. 👁 Choosing table to import
  5. A Data Preview of the table should pop up. Next, enter a Workspace Name and Table Name to be able to refer to in Zoho Analytics. Click Next.
    6. 👁 Displaying data preview
  6. There is an option to schedule the import periodically. After configuring, click Create.
    7. 👁 Scheduling the import
  7. Now, the import has been initiated. Click OK.
    8. 👁 Initiating the import
  8. View your new connection in the Zoho Analytics Explorer.
    9. 👁 Viewing new connection
  9. Click on the new connection to see the table.
    10. 👁 Viewing the table
  10. Zoho Analytics can auto-generate dashboards for the user, as seen here:
    11. 👁 Auto-generating a dashboard

We have successfully imported Zuora data into Zoho Analytics and created dashboards.

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