Cheqroom can turn a repair request into an active maintenance workflow. When a user flags an item as “Damaged”—for example, from the field via the mobile app—Cheqroom automatically removes the asset from rotation, preventing any further booking of the gear while it’s damaged. During this process, the user is required to provide key details about the issue, including what happened and supporting images, ensuring that all relevant information is captured upfront.
This action automatically generates a notification for the maintenance team, creating a repair ticket without the need for manual data entry. Flagged items can then be added to a maintenance work order, allowing teams to track all activities required to repair the asset and return it to circulation.
Once a technician logs the repair—either directly within the platform or through an API integration with a preferred software—the system updates the asset’s status to “Available,” effectively closing the loop and restoring it to circulation within Cheqroom.
This end-to-end process creates a closed-loop maintenance system that maximizes asset uptime while giving technicians full visibility into each asset’s condition. health, and repair history.