Fundamentals of Operations, with Goldman Sachs 10,000 Women
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Fundamentals of Operations, with Goldman Sachs 10,000 Women
21,523 already enrolled
What you'll learn
Identify the potential operational challenges as businesses grow.
Recognize how embracing technology can support business growth.
Develop detailed maps of key processes in your operational business.
Appraise the operational strengths and weaknesses of your business, and their potential impact on its growth.
Skills you'll gain
- Process Improvement
- Operations Management
- Business Operations
- Growth Strategies
- Customer experience improvement
- Business Process
- Process Optimization
- Operational Efficiency
- Process Analysis
- Operational Analysis
- Business Process Improvement
- Process Management
- Process Mapping
- Process Development
- Operations
- Business Technologies
Details to know
2 assignments
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There is 1 module in this course
This free online course is one of 10 courses available in the Goldman Sachs 10,000 Women collection, designed for entrepreneurs ready to take their business to the next level.
In this course, you will learn about operations management and identify and refine your own business operations and processes. You will explore how these can be developed and managed, both to maximise customer satisfaction and support business growth. In the exercises, you will examine the purpose of process mapping and use this to evaluate your current business processes as your business grows. You will consider how to refine your processes to deliver operational efficiency and a competitive advantage for your business, while also increasing value for customers. By the end of the course, you will have mapped and evaluated key processes within your business, identified areas of strength, and selected appropriate measures for improvement as your business grows. The 10,000 Women course collection offers a truly flexible online learning experience. You have the freedom to approach the program in any way that works for you β take any course, or combination of courses, to tailor your learning journey to your individual business growth needs. If you choose to take all 10 courses, you will explore all the key elements of your business and develop a thorough plan for your businessβs growth. You can find out more about the Goldman Sachs 10,000 Women collection in the FAQs.
In this course, you will evaluate your business operations and explore how to develop these to support business growth. You will consider how to refine your processes to deliver operational efficiency, value for customers, and competitive advantage for your business. By the end of the course, you will have mapped key processes within your business and identified areas of strength and those for further improvement.
What's included
5 videos17 readings2 assignments3 discussion prompts2 plugins
5 videosβ’Total 19 minutes
- Welcomeβ’2 minutes
- Exploring the benefits of process improvement β the principlesβ’4 minutes
- Assessing your business processesβ’4 minutes
- Refining your processes to gain competitive advantageβ’3 minutes
- Identifying suitable measures for assessmentβ’6 minutes
17 readingsβ’Total 119 minutes
- Getting startedβ’10 minutes
- Process improvement in practiceβ’5 minutes
- Understanding the importance of operational processesβ’5 minutes
- Identifying key operational processesβ’5 minutes
- What is process mapping?β’5 minutes
- Understanding the purpose of process mappingβ’5 minutes
- Identifying waste in your processesβ’10 minutes
- Optimizing your operational processesβ’2 minutes
- Creating competitive advantage with processesβ’10 minutes
- Evaluating your business processes (Exercise 3)β’10 minutes
- Developing a business process to support growthβ’10 minutes
- Review your operational process with your team (Exercise 4)β’10 minutes
- Selecting appropriate improvement targetsβ’5 minutes
- Ongoing review and development of your business operationsβ’5 minutes
- Recording your progressβ’10 minutes
- Congratulationsβ’10 minutes
- Progressing to the next course in 10,000 Womenβ’2 minutes
2 assignmentsβ’Total 30 minutes
- Check your understanding (Exercise 2)β’30 minutes
- End of course assessmentβ’0 minutes
3 discussion promptsβ’Total 30 minutes
- Identifying the right tools to support your processesβ’10 minutes
- Reflecting on your process evaluationβ’10 minutes
- Obtaining high quality data on your operationsβ’10 minutes
2 pluginsβ’Total 30 minutes
- Join the 10,000 Women Mailing Listβ’15 minutes
- Mapping your business processes (Exercise 1)β’15 minutes
Instructors
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Showing 3 of 388
Reviewed on Jun 9, 2022
Excellent short course with lots of fundamental knowledge and great advice
Reviewed on Mar 12, 2023
THIS COURSE IS VERY EQUIPPING AND ENLIGHTENING FOR ALL AND MOST ESPECIALLY A MUSTFOR EVERY BUSINESS WOMAN WHO INTENDS TO GROW AND BE SUCESSFUL IN HER CAREER
Reviewed on Sep 30, 2020
Helped me in understanding the basics of Business Operations. Although, I do not own a business right now but the knowledge about the different processes involved might help me in the future.
Frequently asked questions
Goldman Sachs 10,000 Women is a collection of 10 core courses which provide a practical business education β strengthening your business knowledge, skills and plans for growth. This core collection is supplemented by a range of shorter elective courses. The courses are suitable for any entrepreneur looking to take their business to the next level.
There is not a certificate offered for completion of individual courses in the 10,000 Women collection. (The FAQ above is a standard Coursera message and does not apply to this course.)
No. Goldman Sachs 10,000 Women offers a flexible online learning experience. You can take any course, or combination of courses, to tailor your learning journey to your individual business growth needs. Participants find that completing all 10 core courses enables them to explore all the key elements of their business and develop a thorough plan for their businessβs growth.
More questions
Financial aid available,
