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Agile Business Processes: Systems for Operational Success

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Agile Business Processes: Systems for Operational Success

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Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

There are 4 modules in this course

The primary objectives of this course are to introduce business process concepts and strategies. You will learn how to understand and specify the flow of work responsibility and movement of information throughout an enterprise. For businesses to maximize the benefits of technology, they must transform their ad-hoc and often poorly defined ways of doing things to formal business processes. In addition, you will explore frameworks for business process management. You will also learn about the importance of business mapping as well as how to analyze stakeholders and keep them involved in the process.

In this module, we'll discover today's business landscape, where organizations grapple with challenges that may hinder their competitiveness. Technological advancements, changing consumer preferences, and unpredictable market dynamics create an environment where the only constant is change. Legacy systems and organizational structures can impede an organization's ability to adjust accordingly. This inability to adapt, leverage insights from data, and adopt proactive-thinking culture can stifle progress within organizations. The only clear path forward is to adapt to this evolving terrain. Adapting to new technologies (i.e., AI), developing a culture of innovation, and encouraging a mindset open to continuous improvement are vital for organizations to stay competitive. 

What's included

1 video16 readings2 assignments1 discussion prompt

1 videoTotal 6 minutes
  • Organizational system evolution6 minutes
16 readingsTotal 197 minutes
  • Course Overview1 minute
  • Syllabus - Introduction to Business Process Engineering10 minutes
  • Academic Integrity1 minute
  • Thriving in the Digital Age1 minute
  • Thriving in the Digital Age: Readings73 minutes
  • What is Business Agility?1 minute
  • Business Agility Readings35 minutes
  • Historical Context 4 minutes
  • Why Do Organizations Struggle? 1 minute
  • Understanding Organizational Operating Systems2 minutes
  • Organizational Inefficiencies1 minute
  • Top 10 IT Tech for 2023 10 minutes
  • Competencies of Business Agility Overview1 minute
  • Podcast by SAFe on business agility 50 minutes
  • Competencies of Business Agility5 minutes
  • Conclusion1 minute
2 assignmentsTotal 4 minutes
  • Check Your Knowledge: Thriving in the Digital Age2 minutes
  • Check Your Knowledge: Agile Product Delivery2 minutes
1 discussion promptTotal 10 minutes
  • Meet Your Fellow Learners10 minutes

In this module, we will learn about business process mapping and how it offers numerous benefits to improve efficiency and lead to greater productivity. Business process mapping is the cornerstone of understanding and improving organizational workflows. It involves identifying, analyzing, and visualizing processes to streamline operations.

What's included

1 video11 readings3 assignments

1 videoTotal 5 minutes
  • Business Process Management5 minutes
11 readingsTotal 191 minutes
  • Business Process Mapping in the Digital Age1 minute
  • BPM Resources & Media95 minutes
  • What is the relationship between Business Process Management and technology?1 minute
  • Brief History of Business Process Mapping2 minutes
  • Evolution of BPM22 minutes
  • BPM “Mystifying” Points Versus Reality3 minutes
  • The Iceberg Syndrome5 minutes
  • Process Focused Business Transformation House6 minutes
  • Exploring “Reality” 3 minutes
  • Understanding BPM3 minutes
  • Business Process Mapping Resources & Media50 minutes
3 assignmentsTotal 12 minutes
  • Questions to Consider: Business Process Mapping2 minutes
  • Check Your Knowledge: Business Process Management6 minutes
  • Check Your Knowledge: Process Focused Business Transformation House4 minutes

In this module, you will learn about business analysis, business models, and how to gather and prioritize requirements. You will learn about the series of plans that help document and set business expectations, which contribute to a business’s success. You will learn what goes into a plan as well as how to draft an effective one. We will also explore the role of the business analyst and how understanding such a role can improve your work as an engineer.

What's included

1 video25 readings5 assignments1 peer review

1 videoTotal 5 minutes
  • Navigating Complexities in Business5 minutes
25 readingsTotal 87 minutes
  • Business Analysis Framework1 minute
  • Overview of Business Analysis in Project Management​ 2 minutes
  • Importance of a Well-Defined BA Plan​ 2 minutes
  • Key Components of a Comprehensive Business Analysis Plan3 minutes
  • Why Is Having a Plan Important to How an Engineer Approaches Work?​2 minutes
  • Understanding Elicitation in Business Analysis​3 minutes
  • Crafting an Effective Elicitation Plan​5 minutes
  • In-Depth Exploration of Elicitation Techniques​5 minutes
  • Elicitation Considerations​3 minutes
  • Elicitation Considerations​ - Part 23 minutes
  • ​Successful Implementation of Requirements Traceability​4 minutes
  • Types of Models in Business Analysis: Textual Modeling3 minutes
  • Types of Models in Business Analysis: Graphical Modeling3 minutes
  • Integration of BA Activities in the Project Management Lifecycle2 minutes
  • Techniques for Prioritizing Requirements3 minutes
  • Navigating Complexity: An Overview2 minutes
  • Collaborative Workshop: Mapping BA Activities to Project Phases2 minutes
  • Process Mapping 3 minutes
  • Understanding the Basics of Process Mapping ​1 minute
  • Shapes Used in Process Mapping​10 minutes
  • Creating a Relationship Map2 minutes
  • Creating the Cross-Functional Process Map​5 minutes
  • Process Map Example10 minutes
  • SWOT Analysis5 minutes
  • Understanding Gap Analysis3 minutes
5 assignmentsTotal 99 minutes
  • Check Your Knowledge: BA Plan and Components3 minutes
  • Boston Marathon Project: Elicitation Techniques and Requirement Prioritization60 minutes
  • Check Your Knowledge: Elicitation3 minutes
  • Check Your Knowledge: Identifying and Prioritizing Requirements3 minutes
  • Business Analysis Framework Quiz30 minutes
1 peer reviewTotal 60 minutes
  • Gap Analysis​60 minutes

In this module, we will look into strategies for keeping our stakeholders engaged. Through lessons in stakeholder analysis, mapping, and engagement, you will learn how to take a strategic approach to identify, understand, and involve stakeholders throughout the project lifecycle.

What's included

2 videos17 readings2 assignments1 peer review1 discussion prompt

2 videosTotal 8 minutes
  • Elevator Statements3 minutes
  • Stakeholder Analysis 4 minutes
17 readingsTotal 64 minutes
  • Stakeholder Analysis1 minute
  • Unlocking the Value of Personas in User-Centered Design​2 minutes
  • Persona Sample: Emily, the Tech-Savvy Freelancer10 minutes
  • Unlocking Visibility: The Significance of Information Radiators in Agile2 minutes
  • Key Components of Agile Information Radiators5 minutes
  • Distinguishing Information Radiators from Project Updates10 minutes
  • Crafting an Agile Charter: Navigating Uncertainty with Clarity2 minutes
  • Elements of an Agile Project Charter: Navigating the Agile Landscape​3 minutes
  • Elements of Elevator Statements: Articulating Project Essentials with Precision3 minutes
  • Stakeholder Engagement and Analysis: Navigating the Tapestry of Collaboration10 minutes
  • Navigating the Agile Landscape: Educating and Addressing Stakeholder Concerns​ 2 minutes
  • Understanding Stakeholder Concerns in Agile Adoption: A Varied Landscape​ 2 minutes
  • Unlocking the Value: Benefits of Keeping Stakeholders Engaged​2 minutes
  • Principles of Stakeholder Engagement: Nurturing Collaborative Success3 minutes
  • Enhancing Workshop Effectiveness: Recommendations for Success​3 minutes
  • Unlocking the Essence of Stakeholder Engagement and Agile Practices: A Comprehensive Summary​3 minutes
  • Congratulations1 minute
2 assignmentsTotal 6 minutes
  • Check Your Knowledge: Information Radiators3 minutes
  • Check Your Knowledge: Agile Charters3 minutes
1 peer reviewTotal 60 minutes
  • Creating a Persona60 minutes
1 discussion promptTotal 90 minutes
  • Stakeholder Analysis90 minutes

Instructor

Northeastern University
4 Courses934 learners

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