Agile Business Processes: Systems for Operational Success
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Agile Business Processes: Systems for Operational Success
Instructor: Shannon Pettiford
Included with
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Skills you'll gain
- Digital Transformation
- Agile Methodology
- Business Transformation
- Process Mapping
- Requirements Elicitation
- Process Analysis
- Workflow Management
- Business Process
- Business Process Management
- Business Process Modeling
- Business Analysis
- Business Workflow Analysis
- Gap Analysis
- Stakeholder Engagement
- Stakeholder Management
- Business Process Improvement
- Business Requirements
- Stakeholder Analysis
- Continuous Improvement Process
- Innovation
Details to know
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There are 4 modules in this course
The primary objectives of this course are to introduce business process concepts and strategies. You will learn how to understand and specify the flow of work responsibility and movement of information throughout an enterprise. For businesses to maximize the benefits of technology, they must transform their ad-hoc and often poorly defined ways of doing things to formal business processes. In addition, you will explore frameworks for business process management. You will also learn about the importance of business mapping as well as how to analyze stakeholders and keep them involved in the process.
In this module, we'll discover today's business landscape, where organizations grapple with challenges that may hinder their competitiveness. Technological advancements, changing consumer preferences, and unpredictable market dynamics create an environment where the only constant is change. Legacy systems and organizational structures can impede an organization's ability to adjust accordingly. This inability to adapt, leverage insights from data, and adopt proactive-thinking culture can stifle progress within organizations. The only clear path forward is to adapt to this evolving terrain. Adapting to new technologies (i.e., AI), developing a culture of innovation, and encouraging a mindset open to continuous improvement are vital for organizations to stay competitive.
What's included
1 video16 readings2 assignments1 discussion prompt
1 video•Total 6 minutes
- Organizational system evolution•6 minutes
16 readings•Total 197 minutes
- Course Overview•1 minute
- Syllabus - Introduction to Business Process Engineering•10 minutes
- Academic Integrity•1 minute
- Thriving in the Digital Age•1 minute
- Thriving in the Digital Age: Readings•73 minutes
- What is Business Agility?•1 minute
- Business Agility Readings•35 minutes
- Historical Context •4 minutes
- Why Do Organizations Struggle? •1 minute
- Understanding Organizational Operating Systems•2 minutes
- Organizational Inefficiencies•1 minute
- Top 10 IT Tech for 2023 •10 minutes
- Competencies of Business Agility Overview•1 minute
- Podcast by SAFe on business agility •50 minutes
- Competencies of Business Agility•5 minutes
- Conclusion•1 minute
2 assignments•Total 4 minutes
- Check Your Knowledge: Thriving in the Digital Age•2 minutes
- Check Your Knowledge: Agile Product Delivery•2 minutes
1 discussion prompt•Total 10 minutes
- Meet Your Fellow Learners•10 minutes
In this module, we will learn about business process mapping and how it offers numerous benefits to improve efficiency and lead to greater productivity. Business process mapping is the cornerstone of understanding and improving organizational workflows. It involves identifying, analyzing, and visualizing processes to streamline operations.
What's included
1 video11 readings3 assignments
1 video•Total 5 minutes
- Business Process Management•5 minutes
11 readings•Total 191 minutes
- Business Process Mapping in the Digital Age•1 minute
- BPM Resources & Media•95 minutes
- What is the relationship between Business Process Management and technology?•1 minute
- Brief History of Business Process Mapping•2 minutes
- Evolution of BPM•22 minutes
- BPM “Mystifying” Points Versus Reality•3 minutes
- The Iceberg Syndrome•5 minutes
- Process Focused Business Transformation House•6 minutes
- Exploring “Reality” •3 minutes
- Understanding BPM•3 minutes
- Business Process Mapping Resources & Media•50 minutes
3 assignments•Total 12 minutes
- Questions to Consider: Business Process Mapping•2 minutes
- Check Your Knowledge: Business Process Management•6 minutes
- Check Your Knowledge: Process Focused Business Transformation House•4 minutes
In this module, you will learn about business analysis, business models, and how to gather and prioritize requirements. You will learn about the series of plans that help document and set business expectations, which contribute to a business’s success. You will learn what goes into a plan as well as how to draft an effective one. We will also explore the role of the business analyst and how understanding such a role can improve your work as an engineer.
What's included
1 video25 readings5 assignments1 peer review
1 video•Total 5 minutes
- Navigating Complexities in Business•5 minutes
25 readings•Total 87 minutes
- Business Analysis Framework•1 minute
- Overview of Business Analysis in Project Management •2 minutes
- Importance of a Well-Defined BA Plan •2 minutes
- Key Components of a Comprehensive Business Analysis Plan•3 minutes
- Why Is Having a Plan Important to How an Engineer Approaches Work?•2 minutes
- Understanding Elicitation in Business Analysis•3 minutes
- Crafting an Effective Elicitation Plan•5 minutes
- In-Depth Exploration of Elicitation Techniques•5 minutes
- Elicitation Considerations•3 minutes
- Elicitation Considerations - Part 2•3 minutes
- Successful Implementation of Requirements Traceability•4 minutes
- Types of Models in Business Analysis: Textual Modeling•3 minutes
- Types of Models in Business Analysis: Graphical Modeling•3 minutes
- Integration of BA Activities in the Project Management Lifecycle•2 minutes
- Techniques for Prioritizing Requirements•3 minutes
- Navigating Complexity: An Overview•2 minutes
- Collaborative Workshop: Mapping BA Activities to Project Phases•2 minutes
- Process Mapping •3 minutes
- Understanding the Basics of Process Mapping •1 minute
- Shapes Used in Process Mapping•10 minutes
- Creating a Relationship Map•2 minutes
- Creating the Cross-Functional Process Map•5 minutes
- Process Map Example•10 minutes
- SWOT Analysis•5 minutes
- Understanding Gap Analysis•3 minutes
5 assignments•Total 99 minutes
- Check Your Knowledge: BA Plan and Components•3 minutes
- Boston Marathon Project: Elicitation Techniques and Requirement Prioritization•60 minutes
- Check Your Knowledge: Elicitation•3 minutes
- Check Your Knowledge: Identifying and Prioritizing Requirements•3 minutes
- Business Analysis Framework Quiz•30 minutes
1 peer review•Total 60 minutes
- Gap Analysis•60 minutes
In this module, we will look into strategies for keeping our stakeholders engaged. Through lessons in stakeholder analysis, mapping, and engagement, you will learn how to take a strategic approach to identify, understand, and involve stakeholders throughout the project lifecycle.
What's included
2 videos17 readings2 assignments1 peer review1 discussion prompt
2 videos•Total 8 minutes
- Elevator Statements•3 minutes
- Stakeholder Analysis •4 minutes
17 readings•Total 64 minutes
- Stakeholder Analysis•1 minute
- Unlocking the Value of Personas in User-Centered Design•2 minutes
- Persona Sample: Emily, the Tech-Savvy Freelancer•10 minutes
- Unlocking Visibility: The Significance of Information Radiators in Agile•2 minutes
- Key Components of Agile Information Radiators•5 minutes
- Distinguishing Information Radiators from Project Updates•10 minutes
- Crafting an Agile Charter: Navigating Uncertainty with Clarity•2 minutes
- Elements of an Agile Project Charter: Navigating the Agile Landscape•3 minutes
- Elements of Elevator Statements: Articulating Project Essentials with Precision•3 minutes
- Stakeholder Engagement and Analysis: Navigating the Tapestry of Collaboration•10 minutes
- Navigating the Agile Landscape: Educating and Addressing Stakeholder Concerns •2 minutes
- Understanding Stakeholder Concerns in Agile Adoption: A Varied Landscape •2 minutes
- Unlocking the Value: Benefits of Keeping Stakeholders Engaged•2 minutes
- Principles of Stakeholder Engagement: Nurturing Collaborative Success•3 minutes
- Enhancing Workshop Effectiveness: Recommendations for Success•3 minutes
- Unlocking the Essence of Stakeholder Engagement and Agile Practices: A Comprehensive Summary•3 minutes
- Congratulations•1 minute
2 assignments•Total 6 minutes
- Check Your Knowledge: Information Radiators•3 minutes
- Check Your Knowledge: Agile Charters•3 minutes
1 peer review•Total 60 minutes
- Creating a Persona•60 minutes
1 discussion prompt•Total 90 minutes
- Stakeholder Analysis•90 minutes
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