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Business Process Engineering Part 2

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Business Process Engineering Part 2

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Gain insight into a topic and learn the fundamentals.
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

There are 7 modules in this course

Addresses the question of how to understand and specify the flow of work responsibility and movement of information throughout the enterprise. For businesses to maximize the benefits of technology, they must transform their ad-hoc and often poorly defined ways of doing things to formal business processes. Analyzes the specification and implementation of complex information systems that integrate well into core business operations. Offers students an opportunity to learn how to use agile process specification techniques, dynamic process execution, and real-time measurement and reporting to support continuous business improvement and change. Part 2 of 2.

In this module, Analytical Solution Development, we will dive into the crucial phase of benefits management and solution evaluation in the context of project and program management. We will also explore how to harness the output of solution analysis to develop a benefits management plan and evaluate the success of a solution.

What's included

3 videos18 readings3 assignments

3 videosTotal 10 minutes
  • Course Overview2 minutes
  • Faculty Bio2 minutes
  • SMART Objectives5 minutes
18 readingsTotal 60 minutes
  • Course Introduction2 minutes
  • Syllabus–Business Process Engineering Part 210 minutes
  • Academic Integrity1 minute
  • Evaluation in Project Management3 minutes
  • Planning for Effective Evaluation: A Critical Project Management Step3 minutes
  • Determining Metrics for Effective Solution Evaluation3 minutes
  • Utilize Relevant Organizational KPIs2 minutes
  • Validating Solution Results: A Crucial Step in Project Evaluation3 minutes
  • The Go or No-Go Decision7 minutes
  • Evaluating Long-Term Solution Performance: A Strategic Imperative4 minutes
  • Navigating the Solution Replacement Phase-Out: Strategies2 minutes
  • Key Actions for a Smooth Solution Replacement Phase-Out2 minutes
  • Projects Delivering Promises3 minutes
  • Organizational Strategy and Program Alignment: A Strategic Imperative2 minutes
  • Principles for Achieving Alignment2 minutes
  • Benefits Management4 minutes
  • Benefits Management Plan Template4 minutes
  • Week 8 Conclusion3 minutes
3 assignmentsTotal 96 minutes
  • Module 8 - Assess Your Learning: Benefits Realization3 minutes
  • Module 8 - Assess Your Learning: Benefits Management3 minutes
  • Strategic Alignment and Metric Selection for Project Success90 minutes

In this module, Data Visualization, we will delve into the intricacies of process mapping methodologies and approaches, with a specific focus on two prominent techniques: flowcharting and value stream mapping. Furthermore, we will explore supplementary tools, such as swimlane diagrams, process diagrams, data flow diagrams, and functional decomposition, highlighting their applications and benefits in diverse organizational contexts.

What's included

18 readings4 assignments

18 readingsTotal 52 minutes
  • Primary Process Mapping Techniques2 minutes
  • Effective Journey Mapping3 minutes
  • Summary of Effective Mapping2 minutes
  • Current- vs. Future-State Journey Map Differences2 minutes
  • Elements of Future-State Journey Mapping: Envisioning Tomorrow's Customer Experiences3 minutes
  • Elements of Future-State Journey Mapping: Designing Tomorrow's Experiences2 minutes
  • When to Use Future-State Journey Maps: Unleashing Innovation and Shared Vision3 minutes
  • The Value of Future-State Journey Mapping: Unleashing Creativity and Innovation in Customer Experience3 minutes
  • Creating a Future-State Journey Map: A Comprehensive Guide to Innovation and Visionary Design3 minutes
  • Post-Process Map Completion: A Roadmap for Continuous Improvement3 minutes
  • Data Storytelling3 minutes
  • Tailoring Your Story: Understanding Your Audience3 minutes
  • Visual Harmony: Key Factors in Diagram Design3 minutes
  • Designing with Intent: Considerations for Effective Communication3 minutes
  • Crafting Persuasive Narratives: A Guide to Effective Storytelling in Presentations6 minutes
  • Strategic Data Presentation for Informed Decision-Making4 minutes
  • Crafting Impactful Data Presentations for Informed Decision-Making2 minutes
  • Process Mapping Methodologies and Approaches2 minutes
4 assignmentsTotal 99 minutes
  • Module 9 - Assess Your Learning: Understanding Process Mapping: Techniques and Applications3 minutes
  • Module 9 - Assess Your Learning: Principles of Data Storytelling: Understanding Through Visuals3 minutes
  • Module 9 - Visualizing Boredom Responses Across Age Groups90 minutes
  • Module 9 - Assess Your Learning: Exploring Process Mapping: Techniques and Their Impact3 minutes

Throughout this module, Agile and the Engineer, we encourage active participation, discussion, and reflection. By the end of this journey, you will not only have a solid grasp of project management methodologies and the agile mindset but also the practical skills to apply them effectively in your professional endeavors.

What's included

2 videos48 readings4 assignments

2 videosTotal 11 minutes
  • Sprint Cycle5 minutes
  • Experimenting with Small Batch Sizing6 minutes
48 readingsTotal 146 minutes
  • Overview: Project Management Methodologies2 minutes
  • Historical Contexts2 minutes
  • Comparing Waterfall and Agile Methodologies4 minutes
  • Model Comparisons2 minutes
  • The Stacey Matrix: Navigating Complexity in Management2 minutes
  • Embracing the Agile Mindset: Values, Principles, and Belief System2 minutes
  • The Pitfall of Superficial Agility3 minutes
  • Developing Software to Help Others3 minutes
  • Embracing Change and Small Increments in Agile5 minutes
  • Agile Values and Mindset5 minutes
  • Agile Principle 1 and Examples4 minutes
  • Agile Principle 2 and Examples3 minutes
  • Agile Principle 3 and Examples3 minutes
  • Agile Principle 4 and Examples3 minutes
  • Agile Principle 5 and Examples3 minutes
  • Agile Principle 6 and Examples2 minutes
  • Agile Principle 7 and Examples2 minutes
  • Agile Principle 8 and Examples2 minutes
  • Agile Principle 9 and Examples2 minutes
  • Agile Principle 10 and Examples2 minutes
  • Agile Principle 11 and Examples2 minutes
  • Agile Principle 12 and Examples3 minutes
  • Methodology Overviews4 minutes
  • Understanding Extreme Programming (XP)4 minutes
  • The Five Principles of Kanban: Optimizing Knowledge Work Projects4 minutes
  • Understanding Scrum: Agile Methodology with Three Pillars2 minutes
  • Scrum Roles: Key Players in Agile Success2 minutes
  • Scrum Cycle: Navigating the Agile Journey3 minutes
  • Servant Leadership2 minutes
  • Lean Key Principles3 minutes
  • The Evolution of Lean: From Manufacturing to Agile4 minutes
  • Exploring Lean Concepts in Detail4 minutes
  • Applying Lean with SAFe Principles4 minutes
  • The Strategic Foundation of Lean-Agile Success2 minutes
  • "Take an Economic View"1 minute
  • Applying Systems Thinking: Navigating Complexity for Organizational Success3 minutes
  • Introduction: Embracing Variability and Flexibility4 minutes
  • Accelerating Progress with Incremental Development and Rapid Learning Cycles4 minutes
  • The Plan-Do-Check-Adjust (PDCA) Process4 minutes
  • Base Milestones on Objective Evaluation of Working Systems3 minutes
  • Introduction to Streamlining Work Processes4 minutes
  • Lessons Learned from Small Batch Sizing Activity2 minutes
  • Enhancing Efficiency and Coordination Through Cadence and Cross-Domain Synchronization2 minutes
  • Fostering Intrinsic Motivation in Knowledge Workers2 minutes
  • Video: Greatness by David Marquet10 minutes
  • Empowering Decentralized Decision-Making for Organizational Success3 minutes
  • Organizing for Value: Breaking Down Silos and Delivering Customer Benefits3 minutes
  • Module 10 Conclusion2 minutes
4 assignmentsTotal 39 minutes
  • Module 10 - Assess Your Learning: Agile Manifesto Principles3 minutes
  • Module 10 - Assess Your Learning: Agile Methodologies3 minutes
  • Module 10 - Assess Your Learning: Servant-Leader Mindset3 minutes
  • Experimenting with Batch Sizing30 minutes

In this module, Business Agility I, we will embark on a journey through the core topics that are central to achieving excellence in Agile product development and scaling practices within the modern organizational landscape. As businesses adapt to dynamic markets and evolving customer needs, it becomes imperative to design customer-centric approaches for product development. We'll explore strategies for doing just that, placing your customers at the heart of your product delivery processes.

What's included

1 video21 readings3 assignments

1 videoTotal 5 minutes
  • Deliver on Cadence Release on Demand5 minutes
21 readingsTotal 57 minutes
  • Agile Product Delivery Is a Customer-Centric Approach2 minutes
  • Why Agile Product Delivery: A Customer-Centric Approach4 minutes
  • Customer Centricity Is a Mindset: Nurturing Enduring Customer Relationships2 minutes
  • The Role of Design Thinking in Achieving Customer Centricity3 minutes
  • Lesson 2 Overview1 minute
  • Release on Demand: Aligning Value Delivery with Market and Customer Needs6 minutes
  • Understanding DevOps in the Context of Agile Product Delivery—Scaled Agile Framework (SAFe)2 minutes
  • The CALMR Approach: Cultivating Business Agility for Relentless Improvement4 minutes
  • Building the Continuous Delivery Pipeline with DevOps: A Framework for Rapid and Reliable Delivery3 minutes
  • Continuous Exploration (CE)3 minutes
  • Release New Functionality Promptly and Efficiently 2 minutes
  • Architectural Runway: Paving the Way for Agile Success2 minutes
  • The Enterprise Solution Delivery3 minutes
  • The Significance of Enterprise Solution Delivery: Navigating Complexity with Precision4 minutes
  • Systems Engineering and Continuous Engineering in the SAFe Framework3 minutes
  • Embracing Continuous Delivery Pipelines for Large-Scale System Development2 minutes
  • The Lean Portfolio Management Competency1 minute
  • The Significance of Lean Portfolio Management in the Modern Business Landscape1 minute
  • The Three Dimensions of Lean Portfolio Management: A Holistic Overview3 minutes
  • Portfolio Metrics for Effective Strategy Implementation2 minutes
  • Goals, Measures, and Desired Benefits Framework4 minutes
3 assignmentsTotal 9 minutes
  • Module 11 - Assess Your Learning: Agile Product Delivery3 minutes
  • Module 11 - Assess Your Learning: CALMR Techniques 3 minutes
  • Module 11 - Assess Your Learning: Continuous Flow of Value3 minutes

By the end of this module, Business Agility II, you will have a comprehensive toolkit for navigating the complexities of business agility, driving change, and fostering innovation within your organization.

What's included

1 video35 readings2 assignments

1 videoTotal 3 minutes
  • Task Board: Kanban3 minutes
35 readingsTotal 75 minutes
  • Business Agility2 minutes
  • Why Engineers and Organizations Must Adopt Agility2 minutes
  • Organizational Agility Competency2 minutes
  • Cultivating Lean-Thinking People and Agile Teams3 minutes
  • Fostering a Lean-Agile Mindset for Organizational Agility2 minutes
  • Embracing Agility Across Technical and Business Teams2 minutes
  • Fostering Agile Productivity Through Thoughtful Workspaces3 minutes
  • Essentials for Seamless Virtual Collaboration3 minutes
  • Visualize the Work2 minutes
  • The Power of Visualization in Lean-Agile Practice3 minutes
  • Organizational Agility3 minutes
  • Streamlining Operations Through Visualized Flow: The Power of Kanban1 minute
  • Operational Value Stream Automation1 minute
  • Strategy Agility: Navigating Change with Decisiveness and Persistence1 minute
  • Market Sensing: Embracing Customer-Centricity Through Real-World Engagement2 minutes
  • Ten Guiding Principles4 minutes
  • The Imperative of Organizational Agility: Embracing Lean, Agile, and Strategic Evolution1 minute
  • Fostering a Culture of Continuous Learning: The Path to Excellence1 minute
  • The Imperative of Continuous Learning Culture in the Digital Age3 minutes
  • Becoming Agile Powerhouses: Embracing a Culture of Rapid Learning4 minutes
  • The Three Pillars of Organizational Excellence2 minutes
  • The Five Pillars of Organizational Excellence2 minutes
  • Fostering an Innovation Culture: The Heart of Organizational Excellence2 minutes
  • Cultivating Innovative People: The Heartbeat of Organizational Progress2 minutes
  • Nurturing Innovation: The Path of Discovery and Adaptation2 minutes
  • Relentless Improvement: The Heartbeat of Continuous Progress2 minutes
  • Problem-Solving Culture: The Engine of Continuous Improvement1 minute
  • Summary: Navigating the Digital Age with Continuous Learning Culture1 minute
  • The Lean-Agile Leadership Competency1 minute
  • The Indispensable Role of Lean Leaders2 minutes
  • The Three Vital Dimensions of Lean-Agile Leadership2 minutes
  • Leading By Example: Nurturing a Generative Culture3 minutes
  • Cultivating the Lean-Agile Mindset: A Journey of Transformation3 minutes
  • The Eight Steps to Successful Organizational Change2 minutes
  • Conclusion: Unraveling the Tapestry of Business Agility3 minutes
2 assignmentsTotal 50 minutes
  • Module 12 - Assess Your Learning: Nurturing Lean-Thinking 5 minutes
  • Reflective Assignment: Unveiling the Impact of Your Work45 minutes

In this module, Lean and the Engineer, we will explore a wide range of topics that will equip you with the knowledge and skills necessary to excel in engineering project management. We'll begin by delving into the art of creating an Agile project charter, providing you with the essential foundation for successful project management. From there, we'll apply systems thinking to real-world value stream scenarios, enabling you to identify opportunities for optimization and efficiency.

What's included

48 readings1 assignment

48 readingsTotal 113 minutes
  • Introduction to Lean and the Engineer2 minutes
  • The Lean-Agile Mindset1 minute
  • Mindset Awareness and Embracing Change1 minute
  • The SAFe House of Lean: Building Agile Excellence5 minutes
  • Unlocking Customer Value with Lean Thinking2 minutes
  • Pillar 1—Fostering Respect for People and Culture: The Cornerstone of Lean-Agile Transformation2 minutes
  • Pillar 2—Orchestrating Flow: The Essence of SAFe Success2 minutes
  • Pillar 3—Cultivating Innovation: The Vital Engine of SAFe2 minutes
  • Pillar 4—Unwavering Pursuit of Improvement: The Heartbeat of SAFe2 minutes
  • Foundation—Leadership: The Keystone of Lean-Agile Success2 minutes
  • Adoption of SAFe Lean-Agile Principles3 minutes
  • Achieving Sustainable Value Through an Economic Perspective2 minutes
  • Navigating the Economic Landscape with a Comprehensive Framework2 minutes
  • Navigating Complexity with Systems Thinking in SAFe2 minutes
  • Harnessing the Power of Systems in SAFe: The Solution Is a System2 minutes
  • Solution Development2 minutes
  • Building Incrementally for Faster Feedback and Risk Mitigation2 minutes
  • Objective Milestones in Lean-Agile Development: A Shared Responsibility for Economic Benefit5 minutes
  • The Problem with Phase Gate Milestones4 minutes
  • Continuous Flow2 minutes
  • Effective Work in Progress (WIP) Management in Lean1 minute
  • Optimizing Flow Through Batch Size Reduction1 minute
  • Agile Development1 minute
  • Unlocking the Intrinsic Motivation of Knowledge Workers: A Path to Higher Engagement2 minutes
  • Decentralizing Decision-Making: Empowering Agility and Value Delivery1 minute
  • Organizing Around Value: The Imperative for Business Agility2 minutes
  • Engaging Stakeholders3 minutes
  • Navigating Stakeholder Engagement in Agile: Overcoming Hesitations and Embracing Success3 minutes
  • Navigating the Agile Landscape: Initiating the Agile Conversation in the Workplace4 minutes
  • Reflecting on Stakeholder Concerns in Agile Implementation2 minutes
  • The Dynamics of Stakeholder Engagement: Unlocking Value in Agile Projects3 minutes
  • Principles of Effective Stakeholder Engagement: A Blueprint for Project Success3 minutes
  • Essential W5H Attributes 1 minute
  • Elements of an Agile Project Charter3 minutes
  • Elements of Elevator Statements3 minutes
  • Balancing Agile Principles: Emphasizing Individuals and Interactions2 minutes
  • Building Agile Teams: The Essence of Collaboration and Accountability3 minutes
  • Generalists vs. Specialists: Navigating the Agile Work Landscape3 minutes
  • Characteristics of High-Performing Teams: Guiding Principles for Success5 minutes
  • Empowering Agile Teams: The Path to Unleashing Potential1 minute
  • Effective Strategies for Managing Distributed Teams3 minutes
  • Fostering Emergent Leadership: The Key to Empowered Teams3 minutes
  • Video: Lessons of the Geese2 minutes
  • Overcoming Team Dysfunctions: Building a Foundation for Success3 minutes
  • Journey to Mastery: The Shu-Ha-Ri Model2 minutes
  • Navigating Team Dynamics: The Tuckman Model and Adaptive Leadership2 minutes
  • Training, Coaching, and Mentoring: Guiding Development and Learning2 minutes
  • Osmotic Communication: The Unspoken Language of Team Proximity2 minutes
1 assignmentTotal 4 minutes
  • Module 13 - Assess Your Knowledge: The SAFe House4 minutes

In this module, Cross Functional Team Dynamics and Emerging Topics, we will explore the crucial aspects of building and managing agile teams, optimizing planning processes, and ensuring quality in product development. This module is designed to provide you with a comprehensive understanding of cross-functional team dynamics in Agile project management.

What's included

1 video23 readings3 assignments

1 videoTotal 5 minutes
  • Emerging Topics5 minutes
23 readingsTotal 50 minutes
  • Responsibilities of an Agile Team2 minutes
  • Applying the Agile Team Maturity Cycle in SAFe2 minutes
  • Built-In Quality1 minute
  • Agile Quality Practices1 minute
  • Stream-Aligned Teams: Delivering Continuous Value in Lean-Agile Enterprises1 minute
  • Stream-Aligned Teams in SAFe1 minute
  • Responsibilities and Behaviors of Stream-Aligned Teams in SAFe3 minutes
  • Embracing Adaptive Planning: The Agile Approach Overview1 minute
  • The Essence of Adaptive Planning2 minutes
  • The "Plan to Replan" Philosophy in Agile Projects2 minutes
  • Agile Projects and the "Map Is Not the Territory"2 minutes
  • Agile vs. Non-Agile Planning: Embracing Adaptability3 minutes
  • Trial and Demonstration: Uncovering True Requirements and the Need for Replanning3 minutes
  • Midcourse Adjustments: The Guided Missile Approach in Agile Projects3 minutes
  • Principles of Agile Planning4 minutes
  • Agile Discovery: Embracing Emergence and Flexibility3 minutes
  • Progressive Elaboration: Evolving Precision in Agile Projects3 minutes
  • Timeboxing in Agile Planning and Development2 minutes
  • Continuous Improvement 2 minutes
  • Exploring Emergent Technologies: The World of AI and Beyond3 minutes
  • The Challenges and Considerations1 minute
  • The Future of Business Process Mapping and Project Management in the Era of Emergent Technology3 minutes
  • Congratulations! 2 minutes
3 assignmentsTotal 66 minutes
  • Module 14 - Assess Your Learning: Building Agile Teams2 minutes
  • Module 14 - Assess Your Learning: Built-in Quality, Continuous Value, and SAFed4 minutes
  • Creating a User Story: Online Shopping Experience Enhancement60 minutes

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Northeastern University
4 Courses934 learners

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