Agile Organisation: Strategies for Business Resilience
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Agile Organisation: Strategies for Business Resilience
This course is part of Future Ready Company Specialization
Instructors: Julian Birkinshaw
5,126 already enrolled
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What you'll learn
Strategic Resilience: Explore the concepts and frameworks needed to ensure your organisation can adapt to a shifting business context
Operational Resilience: Increase your awareness of the potential sources of risk in your supply chains and how you manage finance and information.
Behavioural Resilience: Learn about team dynamics and how your role affects the people you manage.
Skills you'll gain
- Resilience
- Organizational Development
- Leadership
- Risk Management Framework
- Team Management
- Business Operations
- Strategic Decision-Making
- Risk Management
- Organizational Change
- Systems Thinking
- Organizational Leadership
- People Development
- Planning
- Team Motivation
- Business Risk Management
- Supplier Risk Management
- Adaptability
- Leadership Development
- Strategic Planning
- Operational Risk
Details to know
7 assignments
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There are 6 modules in this course
Prepare for tomorrow’s challenges by building a truly resilient and agile organisation. What you learn in this course:
Strategic Resilience: Explore the concepts and frameworks needed to ensure your organisation can adapt to a shifting business context. Build an understanding of agility loops, scenario planning and how to approach difficult decision-making through uncertain times. Operational Resilience: Increase your awareness of the potential sources of risk in your supply chains and how you manage finance and information. Discover how risk-management decisions are made within a complex adaptive system, and how they can be applied in your own, personally designed, management experiment. Behavioural Resilience: Learn about team dynamics and how your role affects the people you manage. Focus on your individual responsibilities as a leader and build the capabilities to motivate your people during difficult times.
This week, we will explore what strategic resilience really means and start discussing the ideas and frameworks you should be implementing to keep your organisation future fit.
What's included
23 readings1 assignment3 discussion prompts
23 readings•Total 262 minutes
- Course Structure•3 minutes
- Course Introduction•5 minutes
- An Introduction to Personal Resilience•45 minutes
- Video - Introduction to The Need for Strategic Resilience•4 minutes
- Video - Making sense of corporate failure•6 minutes
- Video - Breaking out of the box•7 minutes
- Nokia case study•30 minutes
- Video - Nokia case study review•6 minutes
- Video - Strategic Resilience•9 minutes
- Video - How to make sense of history•6 minutes
- Video - How economies respond after the 1918 pandemic•4 minutes
- Video - Disruption as a threat and an opportunity•4 minutes
- Video - Lessons from the great recession•19 minutes
- Video - Building a learning capability•9 minutes
- Further reading•30 minutes
- Video - How to make sense of the future•6 minutes
- Video - Black Swans and Grey Rhinos•7 minutes
- Video - Demographic changes•20 minutes
- Video - The future of sustainability leadership•9 minutes
- Video - How AI will change the world•8 minutes
- Video - The Futurist’s Mindset•13 minutes
- Video - Week 1 Summary•2 minutes
- Week 1 - Takeaway•10 minutes
1 assignment•Total 2 minutes
- Self-study knowledge check•2 minutes
3 discussion prompts•Total 30 minutes
- Your Organisation - Strategy•10 minutes
- Your Organisation - Operations•10 minutes
- Week 1: Community Resources•10 minutes
We look at building strategic resilience through the lens of agility loops, scenario planning and new approaches to difficult choices in uncertain times.
What's included
21 readings1 assignment1 discussion prompt
21 readings•Total 206 minutes
- Video - Introduction to Techniques for Building Strategic Resilience•4 minutes
- Video - A new mindset for strategy•6 minutes
- Video - Strategy execution in uncertain times•6 minutes
- Video - Explaining the agility loop•27 minutes
- Amazon.com case study•25 minutes
- Video - Amazon key insights•6 minutes
- Video - What is Scenario Planning?•4 minutes
- Video - Business leaders in conversation: Nick Turner•8 minutes
- Video - Strategy as difficult choices•5 minutes
- Strategy for when the going gets tough•10 minutes
- Video - Making choices in an uncertain world•7 minutes
- The action imperative - Optional reading•30 minutes
- Video - The concept of disruptive innovation•5 minutes
- Video - Three steps in addressing disruption: Sense-respond-scale•6 minutes
- Video - Creating a positive crisis, building emotional commitment•5 minutes
- Costa Coffee case study•20 minutes
- Video - Costa Coffee key insights•5 minutes
- Video - Making revisions - why it's hard•7 minutes
- Video - Making revisions - how to get it right•8 minutes
- Video - Week 2 Summary•2 minutes
- Week 2 Takeaway•10 minutes
1 assignment•Total 20 minutes
- Self-study knowledge check•20 minutes
1 discussion prompt•Total 10 minutes
- Week 2 Community Resources•10 minutes
This week, we will focus on the practical tools and practices for building resilience, firstly by studying the supply chain and then the risks involved in finance and information management.
What's included
17 readings1 assignment1 discussion prompt
17 readings•Total 221 minutes
- Video - Introduction to Operational Resilience - Tools and Practices•4 minutes
- Video - Operational Resilience versus Strategic Resilience•6 minutes
- Video - The Manager’s Job: How to Address Operational Risk - Part 1•10 minutes
- Video - The Manager’s Job: How to Address Operational Risk - Part 2•8 minutes
- Video - Introduction to Supply Chain Risk Management: When the Supply Chain Breaks•15 minutes
- Video - Supply Chain Risk Assessment: Concepts and Tools•19 minutes
- Video - Supply Chain Risk Mitigation and Return on Investment•13 minutes
- Video - Reflections on Supply Chain Risk•11 minutes
- Overcoming the Trade-off Between Efficiency and Reliability•20 minutes
- Video - The CFO's perspective on financial resilience•20 minutes
- Video - Financial resilience - further discussion of the high-level perspective•15 minutes
- Video - Financial resilience – the operational perspective•19 minutes
- Video - Framework for managing financial resilience•15 minutes
- Video - Reflections on cybersecurity and information management•17 minutes
- Video - Digital resilience•17 minutes
- Video - Week 3 Summary•2 minutes
- Week 3 Takeaway•10 minutes
1 assignment•Total 20 minutes
- Self-study knowledge check•20 minutes
1 discussion prompt•Total 10 minutes
- Week 3: Community Resources•10 minutes
This week, we will look at some key examples of how risk management decisions are made within a complex adaptive system. We will then look at how you can design your own management experiment.
What's included
19 readings1 assignment1 discussion prompt
19 readings•Total 226 minutes
- Video - Introduction to Operational Resilience - Creating a Supportive Organisation•3 minutes
- Video - Managing Complex Systems•5 minutes
- Video - Normal Accidents•8 minutes
- BP Deepwater Horizon Case study•30 minutes
- Video - BP case key insights•5 minutes
- Making better risk decisions•15 minutes
- Video - Resilience principles•7 minutes
- CI&T Case study•30 minutes
- Video - Reflections with CI&T: implementing 'adhocracy'•4 minutes
- Video - CI&T Case study key insights•4 minutes
- Video - Humanocracy•35 minutes
- Video - High reliability organisations•10 minutes
- Further reading•35 minutes
- Video - From insight to action•4 minutes
- Video - Introduction to experimentation•6 minutes
- Video - Experimentation roadmap•8 minutes
- Video - How to design an experiment•5 minutes
- Video - Week 4 Summary•2 minutes
- Week 4 Takeaway•10 minutes
1 assignment•Total 1 minute
- Self- study knowledge check•1 minute
1 discussion prompt•Total 10 minutes
- Week 4: Community Resources•10 minutes
This week, we will begin our look into behavioural resilience, focusing on team dynamics and how your role affects the people you manage.
What's included
22 readings1 assignment1 discussion prompt
22 readings•Total 196 minutes
- Video - Introduction to Behavioural Resilience - The Need for Different Perspectives•3 minutes
- Video - Cognitive Diversity•9 minutes
- Video - Psychological Safety•8 minutes
- Video - Characteristics of Resilient People•1 minute
- Video - The Power of Alignment around Purpose•3 minutes
- Video - Benefits of Engagment at Work•5 minutes
- Video - Autonomy, Belonging and Competence•10 minutes
- Further reading•25 minutes
- Video - Remote/Hybrid Teams – What to pay attention to•8 minutes
- VIdeo - Developing Teams that Keep Delivering•4 minutes
- Video - Creating Agile Teams•5 minutes
- Video - Making Agile Teams Work in Your Organisation•7 minutes
- Video - Talk and Listen: Encouraging the Communication that Makes Teams Work•6 minutes
- Video - Teaming: Creating Ad Hoc teams to Deliver Immediately•8 minutes
- Further reading: Decision making in complex situations•30 minutes
- Video - The Smell of the Place•10 minutes
- Video - Nestle Philippines•10 minutes
- Video - Diversity and Inclusion•10 minutes
- Video - Value Stream•7 minutes
- Further reading: Microsoft: instilling a growth mindset•15 minutes
- Video - Week 5 Summary•2 minutes
- Week 5 Takeaway•10 minutes
1 assignment•Total 20 minutes
- Self-study knowlegde check•20 minutes
1 discussion prompt•Total 10 minutes
- Week 5: Community Resources•10 minutes
This week, we will dive deeper into the subject of behavioural resilience within the workplace, focusing on individual responsibilities and your role as a leader.
What's included
18 readings2 assignments1 discussion prompt
18 readings•Total 150 minutes
- Video - Introduction to Behavioural Resilience - The Leadership Role•3 minutes
- Video - The Leader as Exemplar•9 minutes
- Video - Leader's insights into resilient culture: Savio Kwan, Alibaba•8 minutes
- Video - Leader's insights into resilient culture: Gary Lubner, Belron•8 minutes
- Video - Define reality and give hope. Ken Chenault former CEO of Amex•7 minutes
- Further Reading: Be confident. Not cocksure•15 minutes
- Video - Manager as Coach•14 minutes
- Further Reading: The three stages of leadership•8 minutes
- Video - The Habit Loop•9 minutes
- Video - Building a resilient personal network•6 minutes
- Video - Achieving sustained changes in our behaviour•5 minutes
- Video - Best Self Thinking•8 minutes
- Video - Resilience as a Leader Interview: Savio Kwan•8 minutes
- Video - Resilience as a Leader Interview: Gary Lubner•7 minutes
- Video - Week 6 Summary•3 minutes
- Week 6 Takeaway•5 minutes
- Video - Course Summary•2 minutes
- Course Takeaways•25 minutes
2 assignments•Total 60 minutes
- Self-study knowlegde check•15 minutes
- Final assessment•45 minutes
1 discussion prompt•Total 10 minutes
- Week 6: Community Resources•10 minutes
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Reviewed on Dec 31, 2024
This course has been very important for my career and current role
Reviewed on Sep 2, 2024
Cover so many aspects of strategic, operational and behavioral resilience. Fantastic case studies and analysis
Reviewed on Jan 17, 2024
Great material and lecture, maybe it can include more advanced topics on forecasting and suggestions on institutions that can help to mitigate and prepare for risks.
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