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⇱ AI-Powered Market Research and Survey Design | Coursera


AI-Powered Market Research and Survey Design

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Execute qualitative interviews and AI-powered focus groups to synthesize deep user insights from complex information.

  • Design sophisticated surveys utilizing advanced branching logic and skip patterns to optimize high-quality data collection.

  • Analyze research data using statistical techniques and eye-tracking heat maps to generate technology-driven insights.

  • Evaluate data collection processes to ensure full GDPR compliance and adherence to global privacy and ethical standards.

Details to know

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Recently updated!

April 2026

Assessments

37 assignments¹

AI Graded see disclaimer
Taught in English

Build your Business Strategy expertise

This course is part of the Market Research Analyst: AI, Power BI, SurveyMonkey skilled Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Coursera

There are 9 modules in this course

This course combines qualitative and quantitative primary research methods used in modern market research studies. You will develop end-to-end primary research capabilities—designing qualitative and quantitative instruments, and running moderated interviews and surveys to produce defensible insights that inform product and marketing decisions. This course teaches you how to draft professional discussion guides, moderator scripts, and complex branching surveys. You will master advanced methodologies like conjoint experiments and learn to select sampling strategies—both probability and non-probability—with appropriate statistical power to ensure data validity. Operational labs cover survey platform workflows, including automations, data exports, skip-logic, and response validation.

Responsible AI use-cases are deeply embedded: you will practice using LLM-assisted moderator prompts and transcript synthesis while applying hallucination checks and ethical guardrails. Furthermore, you will apply GDPR-compliant consent templates and data-handling procedures to ensure your studies respect privacy and meet international legal requirements. By building comprehensive study plans and conducting pilot fieldwork, you will learn to move seamlessly from instrument design to robust statistical analysis and stakeholder-ready interpretation. You will conclude the course by completing a Survey Design and Execution Lab, delivering a portfolio-ready project that showcases your ability to manage the entire primary research lifecycle. Who this is for: Aspiring market researchers, business analysts, product managers, and professionals looking to develop advanced research skills with no prior experience required.

The Qualitative Research Interviews module helps aspiring analysts uncover the "why" behind customer behavior. You'll move beyond theory to conduct high-quality interviews that yield actionable insights. Learn to distinguish between interviews, focus groups, and ethnographic studies, understanding when to use each to clarify problems before larger projects. The curriculum focuses on the discussion guide. Through hands-on practice, you'll apply a professional framework to structure interviews, craft powerful open-ended questions, and align guides with research objectives. By the end, you'll confidently design complete guides to gather rich narrative data that drives strategic business decisions.

What's included

2 videos4 readings4 assignments

2 videosTotal 11 minutes
  • Methods in Action: A Visual Comparison6 minutes
  • The Art of the Open-Ended Question5 minutes
4 readingsTotal 20 minutes
  • A Glossary of Qualitative Methods5 minutes
  • Career Focus: Specializing in Qualitative Research5 minutes
  • The Anatomy of a Discussion Guide5 minutes
  • Career Focus: Building Your Research Portfolio5 minutes
4 assignmentsTotal 56 minutes
  • Create an Interview Discussion Guide30 minutes
  • Hands-On Learning: Choose Your Method10 minutes
  • Knowledge Check: Match the Method6 minutes
  • Hands-On Learning: Question Conversion Lab10 minutes

This module teaches you to integrate AI into research workflows, from design to analysis. You'll balance open-ended questions with AI-driven prompts that respond to real-time participant sentiment, probing deeper into the "why" behind feedback. Designed for analysts and data professionals, this module moves beyond traditional methods to uncover nuanced insights. By the end, you'll master real-time sentiment analysis to drive flexible engagement. You'll also gain expertise in thematic coding and data synthesis, transforming raw emotional cues into structured, actionable business strategies that elevate your qualitative research capabilities.

What's included

4 videos4 readings4 assignments

4 videosTotal 29 minutes
  • Traditional Focus Groups Fall Short8 minutes
  • Walkthrough: Building Your Discussion Guide7 minutes
  • The Thematic Analysis Process: A Step-by-Step Guide8 minutes
  • Refining AI-Generated Themes in Practice6 minutes
4 readingsTotal 29 minutes
  • Foundations and Anatomy of the AI-Enhanced Discussion Guide8 minutes
  • AI-Enhanced Research Skills for Career Growth7 minutes
  • The Power of Thematic Analysis7 minutes
  • Leveraging AI for Initial Coding7 minutes
4 assignmentsTotal 85 minutes
  • AI-Enhanced Focus Group Design and Thematic Analysis30 minutes
  • Hands-On Learning: Design Your AI-Enhanced Focus Group Guide20 minutes
  • Knowledge Check: Principles of AI-Enhanced Guides10 minutes
  • Hands-On Learning: Thematic Analysis of a Sample Transcript25 minutes

This module builds foundational skills for conducting professional, ethical, and effective primary research. You'll master the five essential stages—from defining a research problem to reporting findings—while focusing on critical legal and ethical compliance. Learn the core principles of GDPR and gain hands-on experience with standardized consent forms to ensure data capture is transparent and legally sound. Through case studies like P&G and New Coke, this module bridges theory and practice. You'll design research outlines and compliant consent flows, gaining the tools to drive informed business decisions while building audience trust.

What's included

4 videos3 readings5 assignments

4 videosTotal 21 minutes
  • The Five Stages of Primary Research6 minutes
  • From Blueprint to Plan: A Walkthrough6 minutes
  • The Value of Trust: P and G's Ethical Approach4 minutes
  • Building a GDPR-Compliant Consent Form5 minutes
3 readingsTotal 20 minutes
  • Anatomy of a Failure: The "New Coke" Story7 minutes
  • The Research Plan Blueprint7 minutes
  • GDPR Essentials for Researchers6 minutes
5 assignmentsTotal 75 minutes
  • Research and Compliance Mini-Project35 minutes
  • Hands-On Learning: Structuring a Flawed Research Plan15 minutes
  • Knowledge Check: Understanding the Research Framework Quiz5 minutes
  • Hands-On Learning: Draft Your First Consent Form15 minutes
  • Knowledge Check: GDPR and Compliant Data Collection Quiz5 minutes

This module provides a foundational toolkit for measuring and communicating the business value of research. You'll learn to translate visual attention data into actionable heat-maps using eye-tracking and conduct rigorous ROI analysis to prove financial impact. These skills are essential for justifying budgets and demonstrating strategic importance. Designed for aspiring researchers and analysts, this module bridges the gap between conducting research and proving its value. Through simulated environments, you'll apply eye-tracking technology to reveal user attention.

What's included

3 videos4 readings5 assignments

3 videosTotal 19 minutes
  • What Is Eye-Tracking and How Do Heat-Maps Work?8 minutes
  • ROI in FinTech: The Value of UX Research5 minutes
  • How to Calculate Research ROI: A Step-by-Step Guide7 minutes
4 readingsTotal 29 minutes
  • Beyond Clicks: The Business Value of Visual Data8 minutes
  • A Guide to Advancing Your Career in Research6 minutes
  • A Framework to Calculate the ROI7 minutes
  • Becoming a Research Leader: Quantifying Your Impact8 minutes
5 assignmentsTotal 80 minutes
  • One-Page Impact Brief: Analyzing a Homepage Redesign30 minutes
  • Hands-On Learning: How to Generate a Heat-Map from Gaze Data15 minutes
  • Knowledge Check: Interpreting Heat-Maps5 minutes
  • Hands-On Learning: Calculating the ROI of Your Eye-Tracking Study25 minutes
  • Knowledge Check: Interpreting Heat-Maps for ROI Analysis5 minutes

The Survey Samples: Size and Methods module builds essential quantitative skills for professionals designing statistically sound studies. You'll move from guesswork to confident research design by learning the differences between probability and non-probability sampling and selecting the proper method for any objective. The module emphasizes practical application, guiding you through calculating valid sample sizes using confidence levels and margins of error. With hands-on practice using a sample size calculator, you'll ensure reliable, defensible results. By the end, you'll be able to justify methodological choices and design surveys that deliver trustworthy, decision-ready insights while balancing business constraints like speed and cost.

What's included

3 videos4 readings4 assignments

3 videosTotal 20 minutes
  • The Two Worlds of Sampling8 minutes
  • A Visual Guide to Choosing a Sampling Method6 minutes
  • How to Master the Sample Size Calculator?7 minutes
4 readingsTotal 22 minutes
  • A Closer Look at Sampling Techniques7 minutes
  • Career Focus: Your Skills in Quantitative Research5 minutes
  • The 3 Ingredients of a Valid Sample Size5 minutes
  • Career Focus: Building Your Statistical Design Portfolio5 minutes
4 assignmentsTotal 65 minutes
  • Research Design Brief30 minutes
  • Hands-On Learning: Select and Justify the Method15 minutes
  • Knowledge Check: Sampling Method Concepts5 minutes
  • Hands-On Learning: Calculate the Sample Size for a Campaign15 minutes

This module helps professionals move beyond basic questionnaires to create sophisticated, user-centric surveys. You'll master two critical skill sets: designing efficient survey instruments with branching logic to maximize engagement, and applying rigorous statistical analysis to uncover hidden data stories. Through case studies and hands-on activities, you'll architect survey flows, formulate unambiguous questions, and conduct pilot tests. You'll then use in-browser tools to perform chi-square tests and interpret p-values. By the end, you'll build professional-grade surveys and translate quantitative findings into compelling narratives that drive strategic business decisions and competitive advantage.

What's included

5 videos5 readings5 assignments

5 videosTotal 31 minutes
  • The Amazon Model: Winning with Customer Feedback7 minutes
  • Anatomy of a High-Completion Survey5 minutes
  • How to Architect and Build with Branching Logic6 minutes
  • When Polls Miss the Mark: The Stakes of Statistical Analysis5 minutes
  • How to Run and Interpret a Chi-Square Test8 minutes
5 readingsTotal 38 minutes
  • Foundations of Effective Survey Design: Logic and Clear Questions8 minutes
  • A Practical Guide to Piloting Your Survey8 minutes
  • Career Spotlight: The Survey Design Specialist7 minutes
  • A Guide to the Chi-Square Test and p-Values8 minutes
  • From p-Value to Presentation: Telling a Data Story7 minutes
5 assignmentsTotal 70 minutes
  • Survey Analysis and Recommendation30 minutes
  • Hands-On Learning: Design a Survey Instrument with Branching Logic15 minutes
  • Knowledge Check: Refining a Flawed Survey5 minutes
  • Hands-On Learning: Analyze Survey Data Using a Chi-Square Test15 minutes
  • Knowledge Check: Statistical Interpretation5 minutes

This module builds specialized skills in sophisticated survey methodology and automation. You'll master conjoint analysis to quantify customer preferences and understand product trade-offs. Through hands-on simulations, you'll design choice-based studies, optimize for statistical efficiency, and interpret results to guide pricing and design. The module also addresses manual bottlenecks by teaching no-code workflow automation. You'll use browser-based tools to connect survey platforms to data storage, triggering real-time notifications. By combining advanced analytics with smart automation, you'll enhance efficiency, reduce error, and enable your organization to act on deep insights faster, becoming a more strategic analyst.

What's included

5 videos2 readings4 assignments

5 videosTotal 41 minutes
  • Why Ask "Which?" Not "How Much?"5 minutes
  • How to Build and Optimize Your Study Design10 minutes
  • The High Cost of Manual Data Work6 minutes
  • From Map to Action: Building Your First Automated Workflow10 minutes
  • The Research Automation Skills Guide11 minutes
2 readingsTotal 20 minutes
  • The Building Blocks of Conjoint Analysis10 minutes
  • The Anatomy of an Automated Workflow10 minutes
4 assignmentsTotal 75 minutes
  • The Integrated Research Plan30 minutes
  • Hands-On Learning: Design a Conjoint Study for a New Smartphone20 minutes
  • Knowledge Check: Conjoint Concepts5 minutes
  • Hands-On Learning: Automate a Customer Feedback Loop20 minutes

This module builds essential capabilities for market research professionals. You'll develop a strong understanding of question types—from multiple-choice to open-ended—and master conditional skip logic to create efficient, user-friendly experiences. Through case studies from the Pew Research Center and Spotify, you'll build the skills to maximize completion rates and data quality. The curriculum is immediately applicable, teaching you to construct clear, unbiased questions aligned with research objectives. By the end, you'll design dynamic survey paths that route respondents past irrelevant sections. This module provides a direct pathway to mastering research operations, survey programming, and data analysis to produce trustworthy, actionable insights.

What's included

4 videos3 readings5 assignments

4 videosTotal 22 minutes
  • The "What" of Survey Questions5 minutes
  • How to Craft Clear and Unbiased Questions6 minutes
  • Why a Smart Survey is a Better Survey?5 minutes
  • How to Map and Build a Skip Logic Path6 minutes
3 readingsTotal 16 minutes
  • A Guide to Survey Question Formats6 minutes
  • Career Resource: Becoming a Survey Design Expert5 minutes
  • Career Resource: Advancing with Survey Programming5 minutes
5 assignmentsTotal 70 minutes
  • Retail Customer Experience Survey30 minutes
  • Hands-On Learning: Question Type Selection Challenge15 minutes
  • Knowledge Check: Question Design Principles5 minutes
  • Hands-On Learning: Configuring a Dynamic Survey Path15 minutes
  • Knowledge Check: Understanding Dynamic Paths5 minutes

This project module provides hands-on experience in executing a complete, professional-grade market research project. You will step into the role of a UX researcher to design and launch a branching survey to validate a new product feature. The module equips you with the skills to define research goals, develop a sampling plan, and ensure GDPR-compliant data collection. You will perform data cleaning, conduct statistical checks, and create visualizations to support your findings. The project culminates in an analysis report with actionable recommendations, providing end-to-end experience in survey design, data collection, and analysis.

What's included

2 readings1 assignment

2 readingsTotal 7 minutes
  • Why This Project Matters3 minutes
  • Project Requirements4 minutes
1 assignmentTotal 120 minutes
  • Project: Survey Design and Execution Lab120 minutes

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Frequently asked questions

No. The course is designed for beginners and provides comprehensive, step-by-step guidance in modern market research techniques.

We integrate cutting-edge AI technologies, statistical analysis, and ethical research practices to provide a forward-looking, comprehensive approach to market research.

You'll learn techniques used across industries to gather deep market insights, inform product development, and guide strategic decision-making.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.