Analytics Application & Insight
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Analytics Application & Insight
This course is part of People Analytics with AI: Data-Driven HR Strategies Specialization
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What you'll learn
Build dashboards to track key workforce metrics
Identify talent risks using HR data and analytics techniques
Apply structured methods to solve workforce challenges
Use AI-assisted tools to generate people analytics insights
Skills you'll gain
- Business Metrics
- Workforce Management
- Root Cause Analysis
- Human Resources Management and Planning
- Decision Making
- Data-Driven Decision-Making
- Predictive Analytics
- Talent Pipelining
- Workforce Planning
- Performance Metric
- Employee Retention
- Problem Solving
- Employee Surveys
- Talent Management
- People Analytics
- Analytics
- Dashboard Creation
- Employee Engagement
Tools you'll learn
Details to know
April 2026
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There are 8 modules in this course
This course focuses on applying analytics techniques to real HR challenges. You'll learn to track workforce metrics, identify talent risks, analyze engagement drivers, and support data-informed decisions.
You'll begin by building workforce dashboards using core HR metrics such as time-to-hire and absenteeism. You'll then analyze talent-management data to identify retention risks and high-potential employees. The course also introduces structured problem-solving methods, including root-cause analysis for workforce challenges. You’ll practice decision-making using weighted matrices and learn to measure engagement using survey data. A Generative AI literacy module demonstrates how AI tools can support analytics workflows and insight generation. The course concludes with a hands-on project building a workforce health dashboard. This course is ideal for professionals who want to move from reporting HR data to using analytics for decision-making and workforce planning.
In this module, you'll apply your understanding of what time-to-hire, absenteeism rate, and internal mobility rate actually measure—and why each tells a different story about workforce health. Through a discovery role play, you'll confront a dashboard that looks fine but hides critical problems, then build the interpretive skills to read beyond the numbers.
What's included
3 videos1 reading
3 videos•Total 20 minutes
- Time-to-Hire: What the Clock Actually Measures•7 minutes
- Absenteeism and Internal Mobility: Reading the Workforce Health Signals•7 minutes
- Importing Your HRIS Export: From CSV to Dashboard Data•7 minutes
1 reading•Total 5 minutes
- The Three Metrics Every Workforce Dashboard Needs•5 minutes
In this module, you'll move from understanding metrics to displaying them. Using a sample HRIS export, you'll import data into a dashboard template, map fields to the right widgets, and learn to communicate dashboard insights using AI assistance—while ensuring your interpretations match the actual data.
What's included
2 videos2 readings1 assignment
2 videos•Total 14 minutes
- Mapping Fields to Widgets: Making Your Data Visible•7 minutes
- The Complete Dashboard: Import, Map, Interpret, Communicate•7 minutes
2 readings•Total 10 minutes
- Presenting Dashboard Insights: The 'So What?' Behind the Numbers•5 minutes
- Career Resources: Building Your People Analytics Practice: Resources & Next Steps•5 minutes
1 assignment•Total 30 minutes
- Final Assessment•30 minutes
Stop reacting to resignations—start predicting them. You'll learn how the talent-management cycle (attraction, development, retention) reveals where flight risk hides, and you'll practice flagging high-potential employees at risk of leaving using real workforce data in Excel. Using AI tools like ChatGPT, you'll draft defensible risk explanations that give stakeholders what they need to act. Through realistic role plays where you diagnose a colleague's missed risk signals and defend your own assessment to a skeptical VP, you'll develop the analytical skills that turn HR data into retention decisions. Designed for HR professionals, analysts, and anyone responsible for keeping top talent from walking out the door. Basic spreadsheet familiarity helpful; no HR analytics background required.
What's included
5 videos3 readings2 assignments
5 videos•Total 36 minutes
- The Talent-Management Cycle: Where Flight Risk Lives•7 minutes
- Why High Potentials Are High Risks•7 minutes
- Opening the Dataset: Your First Look at Vantage Logistics (fictitious)•8 minutes
- From Patterns to Flags: Making the Call•6 minutes
- The Complete Workflow: From Dataset to Defended Assessment•8 minutes
3 readings•Total 15 minutes
- From Cycle Stages to Risk Signals: What the Data Actually Shows•5 minutes
- Writing Risk Explanations That Drive Action•5 minutes
- Building Your Talent Risk Analytics Practice: Resources & Next Steps•5 minutes
2 assignments•Total 60 minutes
- Identify Talent Risks: Review & Reflection•30 minutes
- Final Assessment•30 minutes
When sick-leave days spike 62% in one department, your leadership wants answers—not guesses. You'll learn why absenteeism spikes are symptoms that require systematic diagnosis, not single-cause explanations. Using fishbone diagrams in Miro, you'll classify potential causes into categories (People, Process, Policy, Environment, Tools, Management) that prevent tunnel vision and reveal hidden drivers. You'll use ChatGPT to help draft a 150-word reflection explaining why this methodology works—then verify the AI's output matches your actual analysis before sharing with stakeholders. Through realistic role plays where you diagnose a colleague's absenteeism mystery and present your findings to leadership, you'll practice the systematic problem-solving that turns HR data into actionable insights. Designed for HR professionals, people analytics practitioners, and anyone who needs to explain workforce problems without guessing. No analytics background required; access to free Miro and ChatGPT recommended.
What's included
5 videos3 readings2 assignments
5 videos•Total 33 minutes
- Why Absence Spikes Are Symptoms, Not Answers•6 minutes
- The Fishbone Diagram: Organizing Causes into Categories•7 minutes
- Building Your Fishbone in Miro: Your First Fishbone•7 minutes
- From Branches to Priorities: Which Causes Matter Most?•6 minutes
- Using AI to Draft Your Reflection: Complete Workflow•7 minutes
3 readings•Total 30 minutes
- From Symptom to Structure: Preparing Your Fishbone Analysis•10 minutes
- Writing Reflections That Prove Understanding•10 minutes
- Building Your Root-Cause Analysis Practice: Resources & Next Steps•10 minutes
2 assignments•Total 60 minutes
- Root Cause Analysis: Review & Reflection•30 minutes
- Final Assessment•30 minutes
Two candidates. One promotion. How do you decide—and defend your choice? This course teaches you to explain why performance score, tenure, and potential rating each matter for promotion decisions—and why relying on any single input leads to costly mistakes. You'll build a weighted decision matrix that makes trade-offs explicit and defensible. You'll also learn to use AI tools like ChatGPT to draft plain-language recommendations, then verify the AI's output matches your actual data. Through realistic role plays where you present to a promotion committee and coach dialogues where you navigate political pressure, you'll practice making evidence-based decisions that hold up to scrutiny. Designed for HR professionals and team leads. Basic spreadsheet familiarity helpful. Access to free ChatGPT or Claude recommended.
What's included
5 videos3 readings1 assignment
5 videos•Total 32 minutes
- Performance Score: What It Captures and What It Misses•7 minutes
- Tenure and Potential: The Other Inputs That Matter•7 minutes
- Building a Weighted Decision Matrix: Setting Up the Framework•6 minutes
- Applying Weights: When Performance Matters More (or Less)•6 minutes
- The Complete Matrix: From Scores to Recommendation•7 minutes
3 readings•Total 15 minutes
- The Three Inputs That Should Drive Promotion Decisions•5 minutes
- Communicating Promotion Decisions: To the Winner and the Others•5 minutes
- Building Your People Analytics Practice: Resources & Next Steps•5 minutes
1 assignment•Total 30 minutes
- Final Assessment•30 minutes
When your CEO asks "Is our engagement score good or bad?"—can you answer with confidence? This course teaches you to build a trustworthy engagement index that combines favorability, participation rate, and eNPS into a single picture executives can act on. You'll learn why participation rate determines whether your data is reliable, how to identify the two drivers that need the most attention, and how to document findings in stakeholder-ready language using AI assistance. Through realistic role plays where you defend your methodology to skeptical VPs and coach dialogues where you navigate competing priorities, you'll develop the evidence-based communication skills that distinguish analysts who influence decisions from those who just report numbers. Designed for HR professionals who want to move beyond survey administration to strategic workforce insight. Basic spreadsheet familiarity helpful; access to free ChatGPT or Claude recommended.
What's included
5 videos3 readings1 assignment
5 videos•Total 34 minutes
- The Three Pillars of an Engagement Index•7 minutes
- Why Participation Rate Is Your Trust Indicator•6 minutes
- Building Your Engagement Calculator•6 minutes
- Identifying Your Focus Areas•6 minutes
- The Complete Workflow: From Data to Documented Recommendation•9 minutes
3 readings•Total 30 minutes
- From Survey Responses to Engagement Index•10 minutes
- Documenting Engagement Findings for Stakeholders•10 minutes
- Building Your People Analytics Practice: Resources & Next Steps•10 minutes
1 assignment•Total 30 minutes
- Final Assessment•30 minutes
This module introduces learners to the practical integration of generative AI in people analytics workflows. Building on prior courses, it emphasizes how AI can accelerate formula creation, visualization selection, and root-cause brainstorming while requiring careful human oversight. Learners will explore effective prompting strategies, evaluate AI-generated outputs for accuracy and relevance, and document human judgment alongside machine assistance. Through videos, readings, demonstrations, and applied activities, participants will gain the skills to use AI as a supportive tool—enhancing efficiency and insight generation without compromising rigor or organizational context.
What's included
3 videos1 reading2 assignments
3 videos•Total 27 minutes
- AI as Your Analytics Co-Pilot•4 minutes
- AI Tools for People Analytics Tasks•8 minutes
- Using AI to Accelerate Analytics Workflows•15 minutes
1 reading•Total 10 minutes
- AI Prompting Best Practices for HR Analytics•10 minutes
2 assignments•Total 150 minutes
- Hands-on Activity: AI-Augmented Analysis •120 minutes
- AI Literacy for People Analytics •30 minutes
In this project, you'll apply the full range of analytics skills from Long Course 2 to assess the overall health of a fictional organization's workforce. This mirrors the real work of people analytics professionals: synthesizing multiple data sources to provide leadership with a clear picture of organizational health and actionable recommendations. The deliverable you create—a workforce health report—is the type of artifact you would present to HR leadership or include in a portfolio when interviewing for people analytics roles.
What's included
2 readings1 assignment
2 readings•Total 20 minutes
- Workforce Health Dashboard— Overview & Instructions•10 minutes
- Requirements & Specifications•10 minutes
1 assignment•Total 120 minutes
- Project Module: Workforce Health Dashboard •120 minutes
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