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⇱ Analyze Users & Optimize Product Retention | Coursera


Analyze Users & Optimize Product Retention

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Analyze Users & Optimize Product Retention

This course is part of multiple programs.

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Clustering-based user segmentation uncovers behavior patterns for better personalization and targeting.

  • Retention methods shape insightsβ€”choosing the right one ensures accurate product health assessment.

  • Identifying power users enables better retention, feature design, and lifetime value growth.

  • Clear communication and documentation turn technical analysis into actionable, team-wide impact.

Details to know

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Recently updated!

January 2026

Assessments

5 assignmentsΒΉ

AI Graded see disclaimer
Taught in English

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There are 2 modules in this course

Transform your product analytics capability with advanced user segmentation and retention optimization techniques. This course empowers data analysts to move beyond surface-level metrics to uncover deep behavioral patterns that drive product success.

By completing this course, you'll master the application of k-means clustering to identify distinct user segments and gain the analytical sophistication to evaluate rolling-cohort versus N-day retention methods for strategic decision-making. You'll learn to profile power users through RFM analysis, create compelling data narratives for stakeholders, and publish technical guidance that elevates your team's analytical capabilities. This course is unique because it bridges the gap between technical implementation and business impact, teaching you to transform raw user data into actionable product insights that directly influence retention and growth strategies. To be successful in this course, you should have experience with data analytics, basic understanding of machine learning concepts, and familiarity with Python or similar analytical tools.

Learners will master k-means clustering implementation using scikit-learn to segment users based on RFM variables, enabling them to create data-driven user profiles that inform product strategy and targeted interventions.

What's included

1 video2 readings2 assignments

1 videoβ€’Total 4 minutes
  • Why Customer Segmentation Drives Product Successβ€’4 minutes
2 readingsβ€’Total 20 minutes
  • K-Means Clustering Fundamentals for Customer Analyticsβ€’10 minutes
  • RFM Analysis Framework: Strategic Customer Segmentation for Product Analyticsβ€’10 minutes
2 assignmentsβ€’Total 33 minutes
  • Build Customer Segments Using K-Means Clusteringβ€’18 minutes
  • User Clustering and RFM Analysis Knowledge Checkβ€’15 minutes

Learners will analyze different retention calculation methodologies, understand their strategic implications, and create technical recommendations that guide data-driven retention strategy decisions in product analytics contexts.

What's included

2 videos1 reading3 assignments

2 videosβ€’Total 13 minutes
  • Why Retention Methodology Choice Impacts Business Strategyβ€’5 minutes
  • Calculating and Interpreting Different Retention Metricsβ€’8 minutes
1 readingβ€’Total 10 minutes
  • Rolling-Cohort vs N-Day Retention: Core Conceptsβ€’10 minutes
3 assignmentsβ€’Total 38 minutes
  • User Segmentation and Retention Analysis Masteryβ€’15 minutes
  • Compare Retention Methods and Create Technical Recommendations β€’20 minutes
  • Retention Analysis Methodology Knowledge Checkβ€’3 minutes

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ΒΉ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.