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URL: https://www.coursera.org/learn/assessingconflict

⇱ Assessing Conflict | Coursera

Assessing Conflict

2,762 already enrolled

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Gain insight into a topic and learn the fundamentals.
4.3

23 reviews

Beginner level

Recommended experience

7 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
4.3

23 reviews

Beginner level

Recommended experience

7 hours to complete
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

Build your subject-matter expertise

This course is part of the Conflict Management For Everyone Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 6 modules in this course

Do you struggle to recognize conflicts early enough? Do you need to learn about the ways you and others face conflict? Learn these skills and more from the Assessing Conflict course!

What's included

1 reading2 plugins

1 reading•Total 5 minutes
  • Welcome to Assessing Conflict!•5 minutes
2 plugins•Total 10 minutes
  • Video: Welcome to Assessing Conflict!•2 minutes
  • Instructional story: Running into a roadblock•8 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readings•Total 12 minutes
  • Practice the solution: Assessing relevant conflicts •1 minute
  • Infographic: Conflict types•10 minutes
  • Widely misunderstood and often missed: Key takeaways•1 minute
1 peer review•Total 60 minutes
  • Apply the solution: Identifying conflicts•60 minutes
1 discussion prompt•Total 10 minutes
  • Reflect on the solution: Identifying the nature of conflict•10 minutes
3 plugins•Total 23 minutes
  • Identifying the nature of conflict: Causes and resources•5 minutes
  • Identifying the nature of conflict: Assessing relevant conflicts •3 minutes
  • Practice the solution: Assessing relevant conflicts •15 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readings•Total 12 minutes
  • Practice the solution: Assessing reactions to conflict•1 minute
  • Infographic: Different reactions to conflict•10 minutes
  • Assessment and anticipation: Key takeaways•1 minute
1 peer review•Total 60 minutes
  • Apply the solution: Recognizing reactions to conflicts•60 minutes
1 discussion prompt•Total 10 minutes
  • Reflect on the solution: Recognizing reactions to conflict •10 minutes
3 plugins•Total 21 minutes
  • Recognizing reactions to conflict: Causes and resources •3 minutes
  • Recognizing reactions to conflict: Assessing reactions to conflict •3 minutes
  • Practice the solution: Assessing reactions to conflict•15 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readings•Total 12 minutes
  • Practice the solution: Listening actively and purposefully•1 minute
  • Infographic: Listening actively and purposefully •10 minutes
  • What they say and what it means: Key takeaways •1 minute
1 peer review•Total 60 minutes
  • Apply the solution: Listening actively for interests•60 minutes
1 discussion prompt•Total 10 minutes
  • Reflect on the solution: Listening actively for interests •10 minutes
3 plugins•Total 19 minutes
  • Listening actively for interests: Causes and resources•2 minutes
  • Listening actively for interests: Listening actively and purposefully •2 minutes
  • Practice the solution: Listening actively and purposefully•15 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readings•Total 12 minutes
  • Practice the solution: Building to the right questions •1 minute
  • Infographic: Starting with open-ended questions•10 minutes
  • Balance statements and questions types: Key takeaways •1 minute
1 peer review•Total 60 minutes
  • Apply the solution: Asking questions•60 minutes
1 discussion prompt•Total 10 minutes
  • Reflect on the solution: Asking questions •10 minutes
3 plugins•Total 20 minutes
  • Asking questions: Causes and resources •3 minutes
  • Asking questions: Building to the right questions•2 minutes
  • Practice the solution: Building to the right questions•15 minutes

What's included

1 reading1 plugin

1 reading•Total 1 minute
  • Final Thoughts•1 minute
1 plugin•Total 2 minutes
  • Video: Final Thoughts •2 minutes

Earn a career certificate

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Instructor

Instructor ratings
4.4 (8 ratings)
Arizona State University
29 Courses•125,440 learners

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Showing 3 of 23

CD
·

Reviewed on Jul 22, 2023

Very useful course for managers. Course materials are well-organized and detailed. Highly recommended.

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

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