This module introduces the language of accountability and lays the foundational skill of defining project roles. You will learn the precise definitions for the four RACI roles (Responsible, Accountable, Consulted, and Informed) and master the critical difference between the person who does the work and the person who owns the outcome. Through real-world examples and interactive scenarios, you will build the ability to establish a clear, shared understanding of team responsibilities.

This module focuses on the practical application of the RACI framework and builds the essential skill of structuring team responsibilities. You will learn to break down a project into key tasks and assign clear ownership for each by populating a RACI matrix. Through step-by-step demonstrations and hands-on practice, you will build the means to create a single source of truth for team accountability that prevents confusion and gaps in ownership.

This module introduces the critical role of communication in ensuring a RACI matrix is adopted and lays the foundational skill of gaining team buy-in. You will learn to justify your role assignments with a clear rationale and present the matrix to stakeholders to ensure it is understood and used. Through realistic dialogues and scenario-based challenges, you will build the means to transform the RACI matrix from a static document into a dynamic communication tool that drives project success.