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URL: https://www.coursera.org/learn/google-working-effectively-with-stakeholders

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Working Effectively with Stakeholders

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Working Effectively with Stakeholders

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Gain insight into a topic and learn the fundamentals.
4.7

30 reviews

Beginner level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
4.7

30 reviews

Beginner level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Define project roles and responsibilities.

  • Complete a stakeholder analysis and explain its significance

  • Utilize RACI charts to define and communicate project team member responsibilities

Details to know

Shareable certificate

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Assessments

4 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Google Stakeholder Management Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

In this course, you will learn how to define project roles and responsibilities, complete a stakeholder analysis and power grid, and utilize RACI charts to define and communicate project team member responsibilities.

By the end of this course, you will be able to: - Define project roles and responsibilities - Complete a stakeholder analysis and explain its significance - Utilize RACI charts to define and communicate project team member responsibilities

You will learn how to define project roles and responsibilities, understand significance of accessibility for project managers and how to build a project team.

What's included

4 videos2 readings1 plugin

4 videos•Total 17 minutes
  • Working effectively with stakeholders •1 minute
  • Accessibility for project managers•4 minutes
  • Choosing a project team•5 minutes
  • Defining project roles•6 minutes
2 readings•Total 16 minutes
  • Review: The building blocks of a project dream team•8 minutes
  • Essential project roles•8 minutes
1 plugin•Total 30 minutes
  • Identify: Project role responsibilities•30 minutes

You will learn how to complete a stakeholder analysis and explain its significance.

What's included

1 video2 readings1 assignment1 plugin

1 video•Total 8 minutes
  • Completing a stakeholder analysis•8 minutes
2 readings•Total 28 minutes
  • Prioritizing stakeholders and generating their buy-in•8 minutes
  • Explore stakeholder analysis•20 minutes
1 assignment•Total 8 minutes
  • Test your knowledge: Evaluating stakeholders •8 minutes
1 plugin•Total 10 minutes
  • Explore: Stakeholder interviews•10 minutes

You will learn to design and build a RACI chart to set up project roles and responsibilities.

What's included

1 video4 readings2 assignments

1 video•Total 5 minutes
  • Elements of a RACI chart•5 minutes
4 readings•Total 24 minutes
  • Building out a RACI chart•8 minutes
  • Exemplar: Assign project roles and responsibilities in a RACI chart•4 minutes
  • Getting the most out of a RACI chart•8 minutes
  • Activity Exemplar: Assign project roles and responsibilities in a RACI chart•4 minutes
2 assignments•Total 60 minutes
  • Activity: Assign project roles and responsibilities in a RACI chart•30 minutes
  • Activity: Set project roles and responsibilities in a RACI chart•30 minutes

Course Review: Working effectively with stakeholders

What's included

2 readings1 assignment

2 readings•Total 13 minutes
  • Why projects fail: Initiation missteps•8 minutes
  • Wrap-up•5 minutes
1 assignment•Total 50 minutes
  • Course 1 challenge: Working effectively with stakeholders •50 minutes

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Instructor

Instructor ratings
4.8 (8 ratings)
Google
386 Courses•16,918,418 learners

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Frequently asked questions

A project manager is someone who helps manage projects for organizations in an orderly and  efficient fashion. Project managers oversee plans, budgets, and resources, and they use data to make well-informed decisions. Companies rely on project managers to build workflow processes, launch new projects, and deliver cost savings.

Project managers are in high demand. In fact, a by the Project Management Institute found that, by the year 2027, employers will need 87.7 million people to fill project management-related roles. As the workplace continues to grow and evolve, project managers serve as a pivotal piece of an organization’s ability to adapt and remain agile.

Project managers are natural problem-solvers. In addition to setting the plan and guiding teammates through the project, they are tasked with managing changes and risks. Each day is dynamic and different for a project manager because they are at the center of the project, building relationships, prioritizing tasks, and delivering results! Using various tools and templates, as well as a unique skill set, the project manager brings order to chaos.

- Google Workspace (Docs, Sheets, Slides, Meet)

- Email

- Stakeholder identification and mapping

- Communication planning

- Team management methodologies (delegation, feedback cycles, conflict resolution)

We highly recommend completing the courses in the order presented, as the content in each course builds on information from earlier lessons. This is the first course in a series of three courses that make up the Google Working Effectively with Stakeholders Specialization.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,