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⇱ Business Etiquette for Professional Success | Coursera


Business Etiquette for Professional Success

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Business Etiquette for Professional Success

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Gain insight into a topic and learn the fundamentals.
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply business etiquette and professional conduct in workplace settings.

  • Communicate effectively using verbal and non-verbal techniques.

  • Build networking skills and manage professional relationships confidently.

Details to know

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Recently updated!

April 2026

Assessments

32 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Professional Communication & Career Growth Skills Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 8 modules in this course

Master business etiquette and professional communication skills to build confidence, credibility, and career success. Learn how to navigate workplace interactions, networking events, and professional environments with ease.

This course provides a comprehensive, practical approach to business etiquette, covering everything from first impressions and workplace conduct to networking and cross-cultural communication. You will learn how to present yourself professionally, communicate effectively, and build strong interpersonal relationships in diverse business settings. Through structured modules, the course explores key areas such as professional presence, dining etiquette, cultural awareness, and workplace communication. You will also develop networking strategies, non-verbal communication skills, and techniques to maintain professionalism in both in-person and digital interactions. By the end of the course, you will be able to confidently handle business interactions, build meaningful relationships, and enhance your professional image. Ideal for students and professionals, this course equips you with essential etiquette and communication skills needed to succeed in today’s global workplace.

This module introduces the core principles of business etiquette, focusing on first impressions, cultural sensitivity, and essential communication skills required for professional success in workplace and social business settings.

What's included

9 videos4 assignments

9 videosβ€’Total 43 minutes
  • Accessoriesβ€’5 minutes
  • Alcohol and Spiritsβ€’9 minutes
  • Breakfast Settingβ€’3 minutes
  • Building Cultural Sensitivityβ€’9 minutes
  • Business Cardsβ€’4 minutes
  • Business Communication Basicsβ€’2 minutes
  • Effective Workplace Communicationβ€’3 minutes
  • Business Dining Etiquetteβ€’2 minutes
  • Client Entertainment Skillsβ€’4 minutes
4 assignmentsβ€’Total 60 minutes
  • First Impressions Matterβ€’10 minutes
  • Cultural Awareness in Businessβ€’10 minutes
  • Communication Essentialsβ€’10 minutes
  • Foundations of Professional Etiquetteβ€’30 minutes

This module explores professional presence through appropriate attire, workplace civility, and effective interpersonal behavior, emphasizing how conduct and body language influence professional perception.

What's included

9 videos4 assignments

9 videosβ€’Total 46 minutes
  • Business Entertainmentβ€’5 minutes
  • Business Meals Power Breakfastβ€’9 minutes
  • Business Suitβ€’6 minutes
  • Civility at Workplaceβ€’1 minute
  • Classic Dining Do'sβ€’4 minutes
  • Common Topicsβ€’4 minutes
  • Complete Picture of Body Languageβ€’6 minutes
  • Conversation Pitfallsβ€’2 minutes
  • Cuffs, Colours and Fabricβ€’8 minutes
4 assignmentsβ€’Total 60 minutes
  • Business Environment Etiquetteβ€’10 minutes
  • Workplace Behavior & Civilityβ€’10 minutes
  • Body Language & Interactionβ€’10 minutes
  • Professional Presence & Workplace Conductβ€’30 minutes

This module focuses on maintaining personal boundaries, mastering dining etiquette, and adapting to cultural norms to ensure respectful and effective business interactions.

What's included

9 videos4 assignments

9 videosβ€’Total 67 minutes
  • Defining Spaceβ€’6 minutes
  • Dining and Entertaining Finesseβ€’1 minute
  • Doing Business Indiaβ€’8 minutes
  • Dress for Successβ€’8 minutes
  • Eating Tricky Foodβ€’6 minutes
  • Elevatorsβ€’9 minutes
  • Email Etiquetteβ€’13 minutes
  • Entertaining on Budgetβ€’9 minutes
  • FAQβ€’6 minutes
4 assignmentsβ€’Total 60 minutes
  • Personal Boundaries & Spaceβ€’10 minutes
  • Dressing & Dining Etiquetteβ€’10 minutes
  • Digital & Social Conductβ€’10 minutes
  • Personal Space, Dining & Cultural Etiquetteβ€’30 minutes

This module emphasizes respectful communication, gender sensitivity, grooming, and interpersonal skills required to build a positive and inclusive professional environment.

What's included

9 videos4 assignments

9 videosβ€’Total 42 minutes
  • Finish and Conducting Businessβ€’7 minutes
  • Gender in Businessβ€’8 minutes
  • Globe Trotting Indianβ€’1 minute
  • Good Companyβ€’0 minutes
  • Groomingβ€’7 minutes
  • Guest Etiquetteβ€’8 minutes
  • Handshakes to Avoidβ€’4 minutes
  • Humor at Workβ€’1 minute
  • Improve Communication Skillsβ€’5 minutes
4 assignmentsβ€’Total 60 minutes
  • Conduct & Gender Sensitivityβ€’10 minutes
  • Workplace Interaction Skillsβ€’10 minutes
  • Interpersonal Communicationβ€’10 minutes
  • Professional Communication & Social Awarenessβ€’30 minutes

This module develops foundational and strategic networking skills, focusing on building meaningful professional relationships and understanding social etiquette in global contexts.

What's included

9 videos4 assignments

9 videosβ€’Total 53 minutes
  • Networking Fundamentalsβ€’6 minutes
  • Advanced Networking Skillsβ€’6 minutes
  • Introduction and Contentsβ€’7 minutes
  • Introduction and Definitionβ€’2 minutes
  • Introduction to Social Skills for Globe Trotting Indiansβ€’11 minutes
  • Introduction-Dining and Entertaining Finesseβ€’9 minutes
  • Long Term Strategiesβ€’5 minutes
  • Napkin Etiquetteβ€’6 minutes
  • Networking for Businessβ€’1 minute
4 assignmentsβ€’Total 60 minutes
  • Networking Basicsβ€’10 minutes
  • Social Skills & Global Exposureβ€’10 minutes
  • Strategic Networkingβ€’10 minutes
  • Networking & Relationship Buildingβ€’30 minutes

This module enhances advanced communication and networking skills, including non-verbal communication, public speaking, and maintaining professionalism in diverse social settings.

What's included

9 videos4 assignments

9 videosβ€’Total 60 minutes
  • Non Verbal Communication and Gesturesβ€’6 minutes
  • Opportunities to Networkβ€’8 minutes
  • Points to Rememberβ€’7 minutes
  • Power of Words and Power of Voiceβ€’7 minutes
  • Professional Networking Platformsβ€’6 minutes
  • Etiquette at Clubs & Eventsβ€’6 minutes
  • Public Speakingβ€’1 minute
  • Relationships In Businessβ€’10 minutes
  • Resist The Familiar Person Syndromeβ€’8 minutes
4 assignmentsβ€’Total 60 minutes
  • Non-Verbal & Opportunitiesβ€’10 minutes
  • Voice & Communication Powerβ€’10 minutes
  • Speaking & Relationship Skillsβ€’10 minutes
  • Advanced Networking & Communication Masteryβ€’30 minutes

This module focuses on overcoming networking barriers, mastering professional introductions, and developing follow-up strategies to build strong and lasting business relationships.

What's included

9 videos4 assignments

9 videosβ€’Total 60 minutes
  • Roadblocks to Networkingβ€’8 minutes
  • Role of Cultureβ€’7 minutes
  • Rules for Business Introductionβ€’6 minutes
  • Self Introductionsβ€’5 minutes
  • Smart Ways to Follow Upβ€’5 minutes
  • Workplace Social Skillsβ€’7 minutes
  • Building Professional Relationshipsβ€’9 minutes
  • Sound Bytesβ€’8 minutes
  • Starters and Soupsβ€’6 minutes
4 assignmentsβ€’Total 60 minutes
  • Overcoming Networking Barriersβ€’10 minutes
  • Professional Introductionsβ€’10 minutes
  • Building Strong Connectionsβ€’10 minutes
  • Business Interaction & Follow-Up Skillsβ€’30 minutes

This module covers practical aspects of business etiquette, including digital communication, voice control, professional conduct, and workplace collaboration for overall professional excellence.

What's included

13 videos4 assignments

13 videosβ€’Total 64 minutes
  • Statisticsβ€’1 minute
  • Texting for Business and Virtual Meetingsβ€’9 minutes
  • Tipping in Indiaβ€’5 minutes
  • Tips to Talk Slowlyβ€’1 minute
  • Trouser Pleatβ€’5 minutes
  • Voice Mail and Telephone Etiquetteβ€’6 minutes
  • Voice Qualityβ€’1 minute
  • What is Business Etiquetteβ€’2 minutes
  • What is Not Business Casualβ€’9 minutes
  • Why its Requiredβ€’1 minute
  • Working From Homeβ€’7 minutes
  • Working With Interpreterβ€’9 minutes
  • Your Colleaguesβ€’6 minutes
4 assignmentsβ€’Total 60 minutes
  • Communication & Digital Etiquetteβ€’10 minutes
  • Communication Refinementβ€’10 minutes
  • Complete Business Etiquette Masteryβ€’10 minutes
  • Practical Etiquette & Professional Excellenceβ€’30 minutes

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Instructor

EDUCBA
1,591 Coursesβ€’326,930 learners

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