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⇱ Business Process Modeling with AI | Coursera


Business Process Modeling with AI

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Business Process Modeling with AI

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4.7

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8 hours to complete
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Gain insight into a topic and learn the fundamentals.
4.7

20 reviews

Beginner level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Describe the essentials of AI-driven BPM by exploring the BPM lifecycle and understanding how AI enhances each stage.

  • Use AI tools for process improvement by applying AI in process design and analysis, and integrating methodologies like TQM, Six Sigma, and Lean.

  • Explore how AI enhances real-world processes across industries by optimizing workflows, boosting efficiency, and delivering measurable results.

  • Address business problems with AI-driven BPM by identifying automation opportunities and applying your knowledge in practical case studies.

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Assessments

4 assignments¹

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Taught in English

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There is 1 module in this course

In this course, you’ll explore how Artificial Intelligence is revolutionizing Business Process Modeling (BPM)—from designing workflows to optimizing and automating them using AI-powered tools. Whether you're aiming to streamline operations, improve efficiency, or lead digital transformation in your organization, you're in the right place.Expect a hands-on, practical learning journey filled with real-world case studies, domain-specific examples, and step-by-step guidance through BPM tools, Lean, Six Sigma, and Total Quality Management—all enhanced by AI.

This course is designed for professionals and learners who are looking to harness the power of AI to transform business processes. Ideal participants include business analysts, process consultants, operations and project managers, IT professionals, entrepreneurs, and students interested in digital transformation. Whether you're new to Business Process Modeling or looking to enhance existing workflows with AI, this course offers valuable insights and practical tools tailored to your goals. A basic understanding of how business operations and workflows function will be helpful, but the course is designed to guide you step-by-step. All you need is a curiosity to explore new technologies and a willingness to rethink how work can be streamlined, automated, and improved through AI. By the end of this course, you will have a solid understanding of the Business Process Modeling (BPM) lifecycle and how AI can enhance each phase—from design to optimization. You’ll be equipped to use AI-powered tools for flowcharting, brainstorming, and workflow automation. You'll also be able to apply proven methodologies like TQM, Six Sigma, and Lean in combination with AI to drive continuous improvement. Through hands-on labs and real-world case studies, you’ll develop the skills to analyze, redesign, and automate business processes—creating smarter, more efficient workflows ready for the challenges of today and tomorrow.

In this course, you’ll explore how Artificial Intelligence is revolutionizing Business Process Modeling (BPM)—from designing workflows to optimizing and automating them using AI-powered tools. Whether you're aiming to streamline operations, improve efficiency, or lead digital transformation in your organization, you're in the right place.Expect a hands-on, practical learning journey filled with real-world case studies, domain-specific examples, and step-by-step guidance through BPM tools, Lean, Six Sigma, and Total Quality Management—all enhanced by AI.

What's included

27 videos9 readings4 assignments1 peer review3 discussion prompts

27 videosTotal 238 minutes
  • Welcome and Course Goals2 minutes
  • Tips for Helpful Completion1 minute
  • Introduction to BPM and Its Importance6 minutes
  • BPM Lifecycle Overview4 minutes
  • Process Metrics and Artifacts 5 minutes
  • Challenges in Traditional BPM and the Role of AI6 minutes
  • Overview of AI-Driven BPM Tools13 minutes
  • AI in Flowcharting and Brainstorming19 minutes
  • Process Automation and Workflow Design 19 minutes
  • Case Study: AI Tool in Action8 minutes
  • Introduction to TQM, Six Sigma, and Lean Principles 13 minutes
  • Applying AI to Process Improvement Frameworks 9 minutes
  • Measuring and Monitoring Performance Metrics with AI 8 minutes
  • Use Case: AI-Driven Process Optimization in Manufacturing 15 minutes
  • Identifying Automation Opportunities 5 minutes
  • Case Study 1: Reengineering a Manufacturing Workflow 9 minutes
  • Case Study 2: Optimizing a Retail Supply Chain 11 minutes
  • Future Trends in AI-Powered BPM 9 minutes
  • Introduction to Mermaid Diagramming for BPM 7 minutes
  • Sequence Diagrams for Business Processes with Mermaid10 minutes
  • AI Driven Workflows for BPM on n8n 7 minutes
  • Build a “Vendor Compliance Management” Workflow in n8n 7 minutes
  • Enhancing BPM Processes Using AI-Driven Workflows14 minutes
  • Introduction to Zapier6 minutes
  • Implement & Test the Resume Screening Zap 11 minutes
  • BPM Workflow Complete AI Resume Screening in Zapier11 minutes
  • Course Wrap Up Video3 minutes
9 readingsTotal 65 minutes
  • Welcome to the Course: Course Overview5 minutes
  • Hands On Learning: Creating a Business Process Blueprint10 minutes
  • How to Marry Process Management and AI5 minutes
  • Hands On Learning: Optimizing an Employee Onboarding Process Using ChatGPT 10 minutes
  • Generative AI & BPM: Reshaping Business Process Management5 minutes
  • Hands On Learning: Enhancing Business Process Optimization with Claude and Gemini 10 minutes
  • Lean Six Sigma and Business Process Management: Better Together5 minutes
  • Hands On Learning: AI-Driven Process Optimization Using ChatGPT & Camunda Modeler 10 minutes
  • AI in Supply Chain: Use Cases, Examples and How AI Used in Supply Chain Management?5 minutes
4 assignmentsTotal 80 minutes
  • Test Your Knowledge: Foundations of BPM20 minutes
  • Applying AI enabled Tools in BPM – assess your takeaways 20 minutes
  • Applying Quality and Productivity methodologies on BPM using AI20 minutes
  • Test your understanding – Applying AI in Real World BPM Case Studies 20 minutes
1 peer reviewTotal 60 minutes
  • Project: AI-Powered Optimization of a Hospital Patient Discharge Process 60 minutes
3 discussion promptsTotal 15 minutes
  • Transforming BPM with AI5 minutes
  • Choosing Your AI Co-Pilot5 minutes
  • Predict and Perform5 minutes

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5.0 (9 ratings)
Starweaver
568 Courses1,144,754 learners

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.