Business Process Modelling
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Recommended experience
126 reviews
Recommended experience
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Business Analysis
- Process Improvement
- Service Design
- Business Management
- Stakeholder Engagement
- System Design and Implementation
- Process Modeling
- Dataflow
- Business Process Management
- Business Workflow Analysis
- Diagram Design
- Data Flow Diagrams (DFDs)
- Process Management
- Workflow Management
- Stakeholder Communications
Details to know
See how employees at top companies are mastering in-demand skills
There is 1 module in this course
This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.
Through real-world examples and best practices, the course demonstrates how effective process modeling supports software development, business process management, and service design. Designed for business analysts, process analysts, architects, and UX designers, this program equips you to create accurate, actionable process models that enhance communication, streamline analysis, and drive process improvement across organizational functions.
Learn how to capture business processes through the use of specialist diagrams. Convert the insights about business operations collected from stakeholder interviews and document analysis into concise and unambiguous models. Understand the benefits and limitations of different notations to select the one that will work best in your situation.
What's included
31 videos4 readings4 assignments
31 videos•Total 222 minutes
- Introduction to the Course•2 minutes
- The Definition of a Business Process•10 minutes
- What is Modelling?•12 minutes
- Process Modelling in Software Development•7 minutes
- Process Modelling in Business Process Management•6 minutes
- Other Uses for Process Models•6 minutes
- Business Process Scoping 1•22 minutes
- Business Process Scoping 2•6 minutes
- Business Process Scoping 3•7 minutes
- Key Elements of a Process•9 minutes
- Control Logic and Sequencing of Elements•10 minutes
- Modelling Tools•8 minutes
- Flowchart Notation 1•6 minutes
- Flowchart Notation 2•7 minutes
- Flowchart Notation 3•5 minutes
- UML Notation 1•7 minutes
- UML Notation 2•7 minutes
- UML Notation 3•7 minutes
- eEPC Notation 1•6 minutes
- eEPC Notation 2•4 minutes
- eEPC Notation 3•5 minutes
- BPMN Notation 1•7 minutes
- BPMN Notation 2•6 minutes
- BPMN Notation 3•6 minutes
- DFD Notation•5 minutes
- UPN Notation•6 minutes
- Comparing Notations•5 minutes
- Elements of Style 1•6 minutes
- Elements of Style 2•6 minutes
- Process Specification Documents•10 minutes
- Adjusting Models to the Audience•6 minutes
4 readings•Total 35 minutes
- Welcome to the Course: Course Overview•5 minutes
- Process Examples Used in the Videos (With Annotations)•10 minutes
- Process Modelling Notations•10 minutes
- Additional Reading•10 minutes
4 assignments•Total 270 minutes
- Modelling: Defining its processes and uses•30 minutes
- Preparation for modelling•30 minutes
- Modeling notations•30 minutes
- Final Assessment•180 minutes
Instructors
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Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
Reviewed on Oct 13, 2025
One of the most straight and to-the-point courses I've done on Coursera. Easy to follow, understand, and utilize.
Reviewed on Jan 7, 2024
Igor gives great advice and makes it so easy to understand.
Frequently asked questions
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