The Ultimate BPMN Course
Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.
The Ultimate BPMN Course
Included with
Ask Coursera
Recommended experience
Recommended experience
What you'll learn
Master BPMN foundational elements to create clear and standardized process models applicable across industries.
Design and implement complex workflows using gateways, events, subprocesses, and advanced BPMN constructs.
Identify and avoid common BPMN pitfalls to maintain process integrity and prevent deadlocks or errors.
Apply BPMN best practices to enhance collaboration, scalability, and compliance in real-world business scenarios.
Skills you'll gain
Details to know
See how employees at top companies are mastering in-demand skills
There are 14 modules in this course
This course features Coursera Coach!
A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Unlock the power of Business Process Model and Notation (BPMN) to transform your process modeling skills and streamline complex workflows across industries. This course offers a comprehensive and practical journey through BPMN fundamentals, advanced elements, and real-world scenarios to enhance your ability to design clear, efficient, and effective process diagrams. You will begin with foundational BPMN concepts, learning essential symbols, tasks, events, and gateways. Then, through hands-on scenarios—from retail and racing processes to beauty salons and manufacturing—you will progressively master more intricate BPMN constructs like parallel gateways, message events, subprocesses, event handling, and complex gateways. Real-world case studies reinforce your learning by applying theory to practical process challenges. The course concludes with best practices, advanced event handling, and strategic BPMN applications in banking, HR, and compliance contexts. Whether you're a business analyst, process manager, or IT professional, this course equips you with the expertise to improve operational efficiency, support digital transformation, and ensure business agility. Prerequisites are minimal, requiring only a keen interest in process improvement, making it ideal for beginners and intermediate learners aiming to deepen their BPMN proficiency.
In this module, we will introduce you to BPMN and why it is a vital skill for process modeling professionals. You’ll understand the benefits of BPMN in streamlining business workflows and get a roadmap of what to expect in this course. This foundational section sets the stage for your BPMN mastery.
What's included
2 videos1 reading
2 videos•Total 5 minutes
- Welcome•3 minutes
- Why BPMN?•2 minutes
1 reading•Total 10 minutes
- Full Course Resources•10 minutes
In this module, we will immerse ourselves in a retail Shoe Shop scenario to apply fundamental BPMN concepts. Through theory and practical tasks, you will build hands-on experience modeling manual retail processes, setting the stage for more complex workflows.
What's included
7 videos1 assignment
7 videos•Total 12 minutes
- Introduction•1 minute
- Theory – Task, Start & End Event, Pools & Lanes•2 minutes
- Practical – Process of Manual Tasks in the Retail Industry (Part 1)•3 minutes
- Practical – Process of Manual Tasks in the Retail Industry (Part 2)•2 minutes
- Summary•1 minute
- Tool Demo•2 minutes
- Exercise•2 minutes
1 assignment•Total 15 minutes
- The Shoe Shop - Assessment•15 minutes
In this module, we will explore the Race Track scenario to deepen your understanding of BPMN’s parallel processing capabilities. You’ll learn to visualize and model concurrent activities, enhancing your ability to represent complex process flows.
What's included
6 videos1 assignment
6 videos•Total 9 minutes
- Intro Race•1 minute
- Theory – Token Concept•1 minute
- Theory – Parallel Gateway•2 minutes
- Practical – Process Racing•3 minutes
- Summary•1 minute
- Exercise•2 minutes
1 assignment•Total 15 minutes
- The Race Track - Assessment•15 minutes
In this module, we will focus on a Beauty Paradise scenario to advance your BPMN expertise. You will apply inclusive gateways, message events, and collapsed pools to design adaptable and communicative process flows.
What's included
9 videos1 assignment
9 videos•Total 14 minutes
- Intro•1 minute
- Theory – Inclusive Gateway•1 minute
- Theory – Collapsed Pools•1 minute
- Theory – Message Event•2 minutes
- Theory – Plain Intermediate Event•1 minute
- Practical – Beauty Process (Part 1)•3 minutes
- Practical – Beauty Process (Part 2)•2 minutes
- Summary•1 minute
- Exercise•1 minute
1 assignment•Total 15 minutes
- The Beauty Paradise - Assessment•15 minutes
In this module, we will uncover the typical traps that can compromise BPMN models. By learning to detect and avoid these pitfalls, you will safeguard your processes from errors and enhance reliability.
What's included
4 videos1 assignment
4 videos•Total 4 minutes
- Introduction•0 minutes
- The Deadlock•2 minutes
- The Multimerge•2 minutes
- Summary•1 minute
1 assignment•Total 15 minutes
- BPMN Traps - Assessment•15 minutes
In this module, we will launch the Space Ship scenario, emphasizing event-driven BPMN modeling. You’ll learn to use timers, conditions, and event gateways to create processes that react dynamically to changing events.
What's included
8 videos1 assignment
8 videos•Total 15 minutes
- Introduction•1 minute
- Theory – Timer and Conditional Event•3 minutes
- Theory – Attached Events•2 minutes
- Theory – Event Based Gateway•2 minutes
- Practical – Space Ship Manufacturing Process (Part 1)•3 minutes
- Practical – Space Ship Manufacturing Process (Part 2)•2 minutes
- Summary•1 minute
- Exercise•1 minute
1 assignment•Total 15 minutes
- Space Ship - Assessment•15 minutes
In this module, we will outline BPMN best practices that ensure your models are clear, consistent, and efficient. You will learn strategies for scoping, collaboration, and naming that elevate the quality of your process designs.
What's included
7 videos1 assignment
7 videos•Total 13 minutes
- Introduction•1 minute
- Process Scoping•3 minutes
- Process Collaboration•1 minute
- Consistent Process Flow•2 minutes
- Naming Conventions•3 minutes
- Straight to Success•1 minute
- Summary•1 minute
1 assignment•Total 15 minutes
- Best Practices - Assessment•15 minutes
In this module, we will travel through a visa application scenario to explore advanced BPMN features. You’ll master subprocesses, data flows, and modular design techniques to handle complex, real-world processes.
What's included
11 videos1 assignment
11 videos•Total 19 minutes
- Introduction•1 minute
- Theory – Link Event•3 minutes
- Theory – Sub Process•3 minutes
- Theory – Call Activity•1 minute
- Theory – Data Object•2 minutes
- Theory – Data Store•1 minute
- Visa Process Part 1•3 minutes
- Visa Process Part 2•2 minutes
- Visa Process Part 3•1 minute
- Summary•1 minute
- Exercise•1 minute
1 assignment•Total 15 minutes
- Travel - Assessment•15 minutes
In this module, we will consolidate your BPMN learning through a detailed case study. This practical application will reinforce your skills by modeling a complete business process using all key BPMN elements covered so far.
What's included
1 video1 assignment
1 video•Total 3 minutes
- Case Study•3 minutes
1 assignment•Total 15 minutes
- Case Study - Assessment•15 minutes
In this module, we will focus on BPMN elements tailored for human resource workflows in the Fast Fore HR scenario. You will gain proficiency in advanced BPMN constructs that support complex, multi-stakeholder processes.
What's included
9 videos1 assignment
9 videos•Total 32 minutes
- ½ Course Completion Check-in•2 minutes
- Intro•2 minutes
- Task Types•9 minutes
- Non Interrupting Attached Events•3 minutes
- Complex Gateway•2 minutes
- Additional Process Participant•2 minutes
- Case Study – Fastfore Consulting•9 minutes
- Summary•2 minutes
- Exercise•1 minute
1 assignment•Total 15 minutes
- Fast Fore HR - Assessment•15 minutes
In this module, we will dive into the Tofisu case to explore subprocesses and loop structures. You’ll learn to build scalable and repeatable process models using advanced BPMN techniques.
What's included
10 videos1 assignment
10 videos•Total 32 minutes
- Intro•2 minutes
- Expanded Sub Process•4 minutes
- Event Sub Process•4 minutes
- Transaction Sub-Process•2 minutes
- Loop Types•2 minutes
- Sequential Multi Instance•3 minutes
- Parallel Multi Instance•2 minutes
- Case Study – Tofisu•8 minutes
- Summary•3 minutes
- Exercise•2 minutes
1 assignment•Total 15 minutes
- Tofisu - Assessment•15 minutes
In this module, we will examine BPMN event handling through the Nilla Core scenario. You will master error and escalation events to design processes capable of managing exceptions smoothly.
What's included
8 videos1 assignment
8 videos•Total 26 minutes
- Intro•2 minutes
- Signal Event•6 minutes
- Error Event•2 minutes
- Escalation Event•3 minutes
- Termination Event•4 minutes
- Case Study – Nilla Care•6 minutes
- Summary•1 minute
- Exercise•2 minutes
1 assignment•Total 15 minutes
- Nilla Core - Assessment•15 minutes
In this module, we will analyze the Bankovia scenario to understand BPMN’s advanced event management. You’ll learn to design fault-tolerant processes critical for transactional industries like banking.
What's included
8 videos1 assignment
8 videos•Total 22 minutes
- Intro•1 minute
- Compensation Event•3 minutes
- Cancel Event•2 minutes
- Multiple Event•2 minutes
- Multiple Parallel Event•3 minutes
- Case Study – Bankovia•7 minutes
- Summary•1 minute
- Exercise•3 minutes
1 assignment•Total 15 minutes
- Bankovia - Assessment•15 minutes
In this module, we will review BPMN’s role in optimizing business processes across diverse scenarios. You’ll gain insight into leveraging BPMN to achieve agility, efficiency, and compliance in practical settings.
What's included
5 videos3 assignments
5 videos•Total 10 minutes
- Intro•1 minute
- Agility•2 minutes
- Efficiency•3 minutes
- Compliancy•3 minutes
- Course Completion Award•2 minutes
3 assignments•Total 90 minutes
- BPM Scenarios - Assessment•15 minutes
- Full Course Assessment•60 minutes
- Full Course Practice Assessment•15 minutes
Instructor
Explore more from Business Strategy
- Status: PreviewS
Starweaver
Course
- Status: Free TrialP
Pearson
Course
Why people choose Coursera for their career
Frequently asked questions
Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.
More questions
Financial aid available,
