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⇱ The Ultimate BPMN Course | Coursera


The Ultimate BPMN Course

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The Ultimate BPMN Course

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Master BPMN foundational elements to create clear and standardized process models applicable across industries.

  • Design and implement complex workflows using gateways, events, subprocesses, and advanced BPMN constructs.

  • Identify and avoid common BPMN pitfalls to maintain process integrity and prevent deadlocks or errors.

  • Apply BPMN best practices to enhance collaboration, scalability, and compliance in real-world business scenarios.

Details to know

Shareable certificate

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Assessments

15 assignments

Taught in English

There are 14 modules in this course

This course features Coursera Coach!

A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Unlock the power of Business Process Model and Notation (BPMN) to transform your process modeling skills and streamline complex workflows across industries. This course offers a comprehensive and practical journey through BPMN fundamentals, advanced elements, and real-world scenarios to enhance your ability to design clear, efficient, and effective process diagrams. You will begin with foundational BPMN concepts, learning essential symbols, tasks, events, and gateways. Then, through hands-on scenarios—from retail and racing processes to beauty salons and manufacturing—you will progressively master more intricate BPMN constructs like parallel gateways, message events, subprocesses, event handling, and complex gateways. Real-world case studies reinforce your learning by applying theory to practical process challenges. The course concludes with best practices, advanced event handling, and strategic BPMN applications in banking, HR, and compliance contexts. Whether you're a business analyst, process manager, or IT professional, this course equips you with the expertise to improve operational efficiency, support digital transformation, and ensure business agility. Prerequisites are minimal, requiring only a keen interest in process improvement, making it ideal for beginners and intermediate learners aiming to deepen their BPMN proficiency.

In this module, we will introduce you to BPMN and why it is a vital skill for process modeling professionals. You’ll understand the benefits of BPMN in streamlining business workflows and get a roadmap of what to expect in this course. This foundational section sets the stage for your BPMN mastery.

What's included

2 videos1 reading

2 videosTotal 5 minutes
  • Welcome3 minutes
  • Why BPMN?2 minutes
1 readingTotal 10 minutes
  • Full Course Resources10 minutes

In this module, we will immerse ourselves in a retail Shoe Shop scenario to apply fundamental BPMN concepts. Through theory and practical tasks, you will build hands-on experience modeling manual retail processes, setting the stage for more complex workflows.

What's included

7 videos1 assignment

7 videosTotal 12 minutes
  • Introduction1 minute
  • Theory – Task, Start & End Event, Pools & Lanes2 minutes
  • Practical – Process of Manual Tasks in the Retail Industry (Part 1)3 minutes
  • Practical – Process of Manual Tasks in the Retail Industry (Part 2)2 minutes
  • Summary1 minute
  • Tool Demo2 minutes
  • Exercise2 minutes
1 assignmentTotal 15 minutes
  • The Shoe Shop - Assessment15 minutes

In this module, we will explore the Race Track scenario to deepen your understanding of BPMN’s parallel processing capabilities. You’ll learn to visualize and model concurrent activities, enhancing your ability to represent complex process flows.

What's included

6 videos1 assignment

6 videosTotal 9 minutes
  • Intro Race1 minute
  • Theory – Token Concept1 minute
  • Theory – Parallel Gateway2 minutes
  • Practical – Process Racing3 minutes
  • Summary1 minute
  • Exercise2 minutes
1 assignmentTotal 15 minutes
  • The Race Track - Assessment15 minutes

In this module, we will focus on a Beauty Paradise scenario to advance your BPMN expertise. You will apply inclusive gateways, message events, and collapsed pools to design adaptable and communicative process flows.

What's included

9 videos1 assignment

9 videosTotal 14 minutes
  • Intro1 minute
  • Theory – Inclusive Gateway1 minute
  • Theory – Collapsed Pools1 minute
  • Theory – Message Event2 minutes
  • Theory – Plain Intermediate Event1 minute
  • Practical – Beauty Process (Part 1)3 minutes
  • Practical – Beauty Process (Part 2)2 minutes
  • Summary1 minute
  • Exercise1 minute
1 assignmentTotal 15 minutes
  • The Beauty Paradise - Assessment15 minutes

In this module, we will uncover the typical traps that can compromise BPMN models. By learning to detect and avoid these pitfalls, you will safeguard your processes from errors and enhance reliability.

What's included

4 videos1 assignment

4 videosTotal 4 minutes
  • Introduction0 minutes
  • The Deadlock2 minutes
  • The Multimerge2 minutes
  • Summary1 minute
1 assignmentTotal 15 minutes
  • BPMN Traps - Assessment15 minutes

In this module, we will launch the Space Ship scenario, emphasizing event-driven BPMN modeling. You’ll learn to use timers, conditions, and event gateways to create processes that react dynamically to changing events.

What's included

8 videos1 assignment

8 videosTotal 15 minutes
  • Introduction1 minute
  • Theory – Timer and Conditional Event3 minutes
  • Theory – Attached Events2 minutes
  • Theory – Event Based Gateway2 minutes
  • Practical – Space Ship Manufacturing Process (Part 1)3 minutes
  • Practical – Space Ship Manufacturing Process (Part 2)2 minutes
  • Summary1 minute
  • Exercise1 minute
1 assignmentTotal 15 minutes
  • Space Ship - Assessment15 minutes

In this module, we will outline BPMN best practices that ensure your models are clear, consistent, and efficient. You will learn strategies for scoping, collaboration, and naming that elevate the quality of your process designs.

What's included

7 videos1 assignment

7 videosTotal 13 minutes
  • Introduction1 minute
  • Process Scoping3 minutes
  • Process Collaboration1 minute
  • Consistent Process Flow2 minutes
  • Naming Conventions3 minutes
  • Straight to Success1 minute
  • Summary1 minute
1 assignmentTotal 15 minutes
  • Best Practices - Assessment15 minutes

In this module, we will travel through a visa application scenario to explore advanced BPMN features. You’ll master subprocesses, data flows, and modular design techniques to handle complex, real-world processes.

What's included

11 videos1 assignment

11 videosTotal 19 minutes
  • Introduction1 minute
  • Theory – Link Event3 minutes
  • Theory – Sub Process3 minutes
  • Theory – Call Activity1 minute
  • Theory – Data Object2 minutes
  • Theory – Data Store1 minute
  • Visa Process Part 13 minutes
  • Visa Process Part 22 minutes
  • Visa Process Part 31 minute
  • Summary1 minute
  • Exercise1 minute
1 assignmentTotal 15 minutes
  • Travel - Assessment15 minutes

In this module, we will consolidate your BPMN learning through a detailed case study. This practical application will reinforce your skills by modeling a complete business process using all key BPMN elements covered so far.

What's included

1 video1 assignment

1 videoTotal 3 minutes
  • Case Study3 minutes
1 assignmentTotal 15 minutes
  • Case Study - Assessment15 minutes

In this module, we will focus on BPMN elements tailored for human resource workflows in the Fast Fore HR scenario. You will gain proficiency in advanced BPMN constructs that support complex, multi-stakeholder processes.

What's included

9 videos1 assignment

9 videosTotal 32 minutes
  • ½ Course Completion Check-in2 minutes
  • Intro2 minutes
  • Task Types9 minutes
  • Non Interrupting Attached Events3 minutes
  • Complex Gateway2 minutes
  • Additional Process Participant2 minutes
  • Case Study – Fastfore Consulting9 minutes
  • Summary2 minutes
  • Exercise1 minute
1 assignmentTotal 15 minutes
  • Fast Fore HR - Assessment15 minutes

In this module, we will dive into the Tofisu case to explore subprocesses and loop structures. You’ll learn to build scalable and repeatable process models using advanced BPMN techniques.

What's included

10 videos1 assignment

10 videosTotal 32 minutes
  • Intro2 minutes
  • Expanded Sub Process4 minutes
  • Event Sub Process4 minutes
  • Transaction Sub-Process2 minutes
  • Loop Types2 minutes
  • Sequential Multi Instance3 minutes
  • Parallel Multi Instance2 minutes
  • Case Study – Tofisu8 minutes
  • Summary3 minutes
  • Exercise2 minutes
1 assignmentTotal 15 minutes
  • Tofisu - Assessment15 minutes

In this module, we will examine BPMN event handling through the Nilla Core scenario. You will master error and escalation events to design processes capable of managing exceptions smoothly.

What's included

8 videos1 assignment

8 videosTotal 26 minutes
  • Intro2 minutes
  • Signal Event6 minutes
  • Error Event2 minutes
  • Escalation Event3 minutes
  • Termination Event4 minutes
  • Case Study – Nilla Care6 minutes
  • Summary1 minute
  • Exercise2 minutes
1 assignmentTotal 15 minutes
  • Nilla Core - Assessment15 minutes

In this module, we will analyze the Bankovia scenario to understand BPMN’s advanced event management. You’ll learn to design fault-tolerant processes critical for transactional industries like banking.

What's included

8 videos1 assignment

8 videosTotal 22 minutes
  • Intro1 minute
  • Compensation Event3 minutes
  • Cancel Event2 minutes
  • Multiple Event2 minutes
  • Multiple Parallel Event3 minutes
  • Case Study – Bankovia7 minutes
  • Summary1 minute
  • Exercise3 minutes
1 assignmentTotal 15 minutes
  • Bankovia - Assessment15 minutes

In this module, we will review BPMN’s role in optimizing business processes across diverse scenarios. You’ll gain insight into leveraging BPMN to achieve agility, efficiency, and compliance in practical settings.

What's included

5 videos3 assignments

5 videosTotal 10 minutes
  • Intro1 minute
  • Agility2 minutes
  • Efficiency3 minutes
  • Compliancy3 minutes
  • Course Completion Award2 minutes
3 assignmentsTotal 90 minutes
  • BPM Scenarios - Assessment15 minutes
  • Full Course Assessment60 minutes
  • Full Course Practice Assessment15 minutes

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Frequently asked questions

Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.

If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.

Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.

If you complete the course successfully, your electronic Course Certificate will be added to your Accomplishments page - from there, you can print your Course Certificate or add it to your LinkedIn profile.

This course is currently available only to learners who have paid or received financial aid, when available.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,