Communicating During Global Emergencies
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Communicating During Global Emergencies
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There are 3 modules in this course
In collaboration with the Rollins School of Public Health and the CDC's Division of Global Health Protection, Emergency Response, and Recovery Branch, this course introduces basic concepts and principles of communicating during a global crisis or emergency. It explores why communication during an emergency is different and the importance of adapting emergency messages to the needs of affected populations. Through sample scenarios, you will get the opportunity to identify information needs and develop useful messages using six guiding principles to help you communicate effectively and promote behaviors that reduce health risks during an emergency.
During this week, we'll explore the framework of CERC, the primary function of risk communications, and consider common principles to follow when communicating to affected communities during a crisis.
What's included
5 videos5 readings1 assignment1 peer review
5 videos•Total 23 minutes
- Welcome to the Course!•2 minutes
- CERC and How Communicating During a Crisis Is Different•11 minutes
- Six Principles•4 minutes
- Message and Audience•6 minutes
- Wrap-Up•1 minute
5 readings•Total 94 minutes
- Course Outline and Grading Information•2 minutes
- CERC Manual•40 minutes
- Six Principles [Handout]•2 minutes
- Understanding Your Audience•40 minutes
- Tips for Response Workers•10 minutes
1 assignment•Total 30 minutes
- Practice•30 minutes
1 peer review•Total 40 minutes
- Considering Audience Needs and CERC Principles•40 minutes
In this week, we'll consider the focus of communication during emergency response as well as the creation and application of a crisis communication plan.
What's included
5 videos2 readings1 assignment1 peer review
5 videos•Total 13 minutes
- Welcome to Week 2!•1 minute
- Including Communication in Emergencies•2 minutes
- Process of Emergency Risk Communications Planning•4 minutes
- Applying Your Emergency Risk Communications Plan•5 minutes
- Wrap-Up•1 minute
2 readings•Total 70 minutes
- 9 Steps of Crisis Response•10 minutes
- Crisis Communication Plan Resources•60 minutes
1 assignment•Total 30 minutes
- Practice•30 minutes
1 peer review•Total 40 minutes
- Considering Components and Application of a Crisis Communication Plan•40 minutes
During our final week, we'll explore the International Health Regulations' four components of risk communication through a fictional scenario.
What's included
6 videos5 readings1 assignment1 peer review
6 videos•Total 28 minutes
- Welcome to Week 3!•1 minute
- Transparency and First Announcement•7 minutes
- Communication Coordination•6 minutes
- Listening Through Dialogue•4 minutes
- Information Dissemination•8 minutes
- Wrap-Up•1 minute
5 readings•Total 61 minutes
- Core Responsibilities [Handout]•1 minute
- Three Questions•5 minutes
- Two-Way Communication•5 minutes
- WHO Resources•20 minutes
- [Handouts]•30 minutes
1 assignment•Total 30 minutes
- Practice•30 minutes
1 peer review•Total 40 minutes
- Considering IHR Components and Information to Include in Communications•40 minutes
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- Status: Free TrialT
The State University of New York
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- Status: Free TrialT
The State University of New York
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- Status: Free TrialT
The State University of New York
Course
- Status: Free TrialU
University of Colorado Boulder
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Reviewed on Aug 12, 2020
Video lessons are high quality, it is easy to understand and very interesting. I believe that this course is really good for people who work or plan to work in Security sector.
Reviewed on Jun 18, 2021
Excellent content, must try course during these unprecedented time (COVID19 Pandemic) and fast changing geopolitics.
Reviewed on May 3, 2020
It's rather quick and effective to learn the basics of communication in emergency. It could have been more interactive and the activities less repetitive (video and handouts). Overall satisfied!
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