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Creating a Team Culture of Continuous Learning

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Creating a Team Culture of Continuous Learning

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Gain insight into a topic and learn the fundamentals.
4.6

205 reviews

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
4.6

205 reviews

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Build your subject-matter expertise

This course is part of the Culture-Driven Team Building Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

There is mounting concern that organizational groups and teams often fail to learn from their past experiences. It’s pertinent to address this issue as groups and teams are often the main ways that work gets done in organizations.

In this course, we examine the main reasons that groups and teams are often ineffective, which include: • The lack of organizational structures and support for teams and groups • The lack of understanding and emphasis on learning • Misaligned reward structures So, what can be done to create an enabling learning culture in teams? This course emphasizes practical and impactful ways to begin to address this state of affairs. Through the use of stories, scenarios with actors simulating different team issues, examples and dialogue, you learn how to: • Understand teams in their larger organizational context • Diagnose the learning strengths and barriers to learning on teams • Identify ways to develop a team and group that continually learns and impacts the larger organization positively • Create an organizational environment that encourages learning and innovation

Thank you for joining us. In this module you will learn to step back and re-frame your point of view, and apply systems thinking in everyday situations in order to help your team to be creative and innovative. Our goal is to enable you to learn through real-life stories, practical scenarios illustrated by actors, on-going conversations, suggested readings and links rather than lectures and instructions. So, come join us at the table, bring your own experiences with you, and be part of the conversation! Check out this NY Times story before you begin: (https://www.nytimes.com/video/business/100000004807604/the-power-of-outsiders.html?smid=fb-share) This story illustrates many of the important points of this course: the importance of thinking about the whole system, the value of including different, outside perspectives (not just experts), and - even when you and your team come up with a breakthrough idea - accepting that it is a difficult challenge to spread the idea and make change happen.

What's included

9 videos6 readings1 assignment2 discussion prompts

9 videos•Total 65 minutes
  • Meet the team and learn more about this course•6 minutes
  • Framing, Reframing & Systems Thinking - The Story of George Washington Bridge•13 minutes
  • Frames - Defined and Illustrated•4 minutes
  • Scenario - Computer Manufacturing Company•5 minutes
  • Debrief - Scenario•8 minutes
  • Strength Based Approaches to Organizations•5 minutes
  • Debrief - Experiential Activity•11 minutes
  • Systems Thinking Frame•12 minutes
  • Next Module - Focus on Diagnostic Learning•1 minute
6 readings•Total 55 minutes
  • Syllabus for Module 1•5 minutes
  • Strength Based Approaches (Asplund & Blacksmith, 2011)•10 minutes
  • Appreciative Inquiry in Organizational Life (Cooperrider & Srivastva, 1987)•10 minutes
  • The Framing of Decisions and the Psychology of Choice (Tversky & Kahneman, 1981)•10 minutes
  • Systems Thinking with Dr. Russell Ackoff•10 minutes
  • Other References|Additional Readings•10 minutes
1 assignment•Total 30 minutes
  • Module 1 - Introduction to Framing & Systems Thinking•30 minutes
2 discussion prompts•Total 20 minutes
  • Assignment 1 - Experiential Exercise•10 minutes
  • Assignment 2 - Observe a team meeting•10 minutes

Thank you for joining us in this module! You will learn to recognize the strengths and barriers - visible and invisible - that exist in teams. Quite like the George Washington Bridge story in Week 1, where you learned about Framing and Systems Thinking, here you will learn to define, frame and diagnose the problems and conflicts that can arise in teams; and you will learn to think about data gathering and creating solutions that work! Join us at the table.

What's included

11 videos5 readings1 assignment2 discussion prompts

11 videos•Total 84 minutes
  • Diagnosing Problems in Groups and Teams•11 minutes
  • Scenario: Healthcare, Part 1•4 minutes
  • Debrief: Scenario, Part 1•5 minutes
  • Scenario: Healthcare, Part 2•4 minutes
  • Debrief: Scenario, Part 2•11 minutes
  • Our After Action Review•10 minutes
  • BART•6 minutes
  • Assignment 1: Let's Practice Using BART•2 minutes
  • Focus on Culture and Conflict in Teams: Part 1 – Culture•16 minutes
  • Focus on Culture and Conflict in Teams: Part 2 – Conflict•10 minutes
  • Assignments and Summary•4 minutes
5 readings•Total 45 minutes
  • Syllabus for Module 2•5 minutes
  • Guide to the After Action Review•10 minutes
  • Skilled Incompetence (Argyris, 1986)•10 minutes
  • The BART System of Group and Organizational Analysis (Green & Molenkamp, 2005)•10 minutes
  • Other References|Additional Readings•10 minutes
1 assignment•Total 30 minutes
  • Module 2 - Diagnosing Strengths and Barriers to Learning on Teams•30 minutes
2 discussion prompts•Total 20 minutes
  • Assignment 1 - Let's Practice Using BART•10 minutes
  • Assignment 2 - Dealing with conflict•10 minutes

Thank you for joining us In Modules 1 & 2. In the previous modules you have learned about Framing, Reframing, Systems Thinking, and Taking a Diagnostic Focus on Groups and Teams. In this module you will learn about disabling and enabling group and team structures. You will also learn about diffusing innovations, and how to have productive conversations using the Ladder of Inference as a guide.

What's included

6 videos4 readings1 assignment2 discussion prompts

6 videos•Total 54 minutes
  • Learning Objectives|What disables organizational learning?•12 minutes
  • What disables organizational learning?•7 minutes
  • Scenario: Executive Team at the Bank•5 minutes
  • Debrief Scenario, Part 1•10 minutes
  • Debrief Scenario, Part 2•8 minutes
  • Diffusion of Ideas•12 minutes
4 readings•Total 35 minutes
  • Syllabus for Module 3•5 minutes
  • Suggested Readings Part 1•10 minutes
  • Suggested Readings - Part 2•10 minutes
  • Suggested Readings Debrief Scenario Part 2•10 minutes
1 assignment•Total 30 minutes
  • Module 3 - Developing Groups & Teams for Positive Organizational Impact•30 minutes
2 discussion prompts•Total 20 minutes
  • What Enables & Disables Learning•10 minutes
  • Observe Using the Ladder of Inference•10 minutes

Thank you for staying with and being a part of our emergent conversations. If you have accompanied us through weeks 1,2 and 3, we are now at the closing end of our on-going discussion around learning in teams - in this section, we'll focus on Complex Adaptive Systems and structures that foster and accelerate engagement, learning and team conversations. Come join us.

What's included

9 videos4 readings1 assignment1 discussion prompt

9 videos•Total 61 minutes
  • Part 1- Introduction & Learning in Ambiguous and Uncertain Environments•8 minutes
  • Part 2 - Conditions for Learning•7 minutes
  • Part 3 - Organizing Under Uncertainty•4 minutes
  • Scenario: Team at GURD, Part 1•3 minutes
  • Scenario: Team at GURD, Part 2•2 minutes
  • Debrief: Scenario•11 minutes
  • Liberating Structures: Examples of Team Exercises•14 minutes
  • Focus of Module 4 Review•3 minutes
  • Summing Up Continuous Learning in Teams•8 minutes
4 readings•Total 40 minutes
  • Syllabus for Module 4•10 minutes
  • Suggested Reading•10 minutes
  • Suggested Reading•10 minutes
  • Suggesting Readings•10 minutes
1 assignment•Total 30 minutes
  • Module 4 - Fostering Innovation in Groups & Teams•30 minutes
1 discussion prompt•Total 10 minutes
  • Try A Liberating Structure - Journal About It•10 minutes

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Instructors

Instructor ratings
4.7 (36 ratings)
University of Pennsylvania
1 Course•11,564 learners

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Showing 3 of 205

RB
·

Reviewed on Jun 9, 2020

Very interesting material well presented by the four instructors.

AU
·

Reviewed on Feb 6, 2021

It is a wonderful course and I recommend all the students to audit this course in High School.

AL
·

Reviewed on Apr 19, 2018

It reminds me about team building and a lot of memories regarding meetings ;)

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