In this module, you’ll explore the fundamentals of the business analysis profession with a focus on mastering the requirements elicitation process. You’ll gain a clear understanding of the Entry Certificate in Business Analysis (ECBA), the role of a business analyst, and the essential competencies needed to succeed in this career path. Through practical, real-world applications, you’ll examine key concepts in business analysis, learn how requirements connect to design, and apply proven elicitation techniques. You’ll also work with a variety of business analysis tools and frameworks to uncover stakeholder needs, refine requirements, and ensure effective solutions—empowering you to deliver greater value and clarity across projects.

In this module, you’ll explore the complete process of requirements analysis and lifecycle management, gaining the skills to transform elicitation results into actionable requirements. You’ll learn to specify and model requirements using structured language, matrices, and diagrams, while applying systematic techniques for analysis, verification, and validation. You’ll also define requirements architecture and design options, and practice assessing potential value to recommend effective solutions. Finally, you’ll build expertise in maintaining and managing requirements throughout their lifecycle—ensuring clarity, consistency, and alignment across the project from start to finish.

In this module, you’ll develop the skills to plan and structure business analysis activities effectively, ensuring projects are set up for success. You’ll learn how to define the business analysis approach, plan stakeholder engagement, establish governance frameworks, and manage business analysis information. You’ll also explore methods to identify performance improvements that enhance project outcomes. To bridge theory with practice, the module includes a practical case study where you’ll apply these concepts to a real-world scenario—strengthening your ability to design and execute well-structured business analysis plans.