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⇱ Ethical Social Media | Coursera


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Ethical Social Media

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Gain insight into a topic and learn the fundamentals.
4.5

114 reviews

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
4.5

114 reviews

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

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Assessments

5 assignmentsΒΉ

AI Graded see disclaimer
Taught in English
95%
Most learners liked this course

There are 5 modules in this course

Social media connects us across space and time, allowing us to find like-minded communities and participate creatively in public life as never before. We may often use social media without thinking much about the possible consequences. But there is a shadow side associated with social media use, which takes the form of hate speech, increased surveillance, lack of anonymity and questionable use of our data. What do we need to know to use social media spaces effectively, in a way that is safe and productive for all?

This course will guide you into a deeper exploration of online identity, social media communities and their users. You will examine the ways that social media is being used by public institutions such as government to build participation and conversation with audiences. You will encounter the most common ethical debates in social media. You will also have the opportunity to build your practical skills by developing your professional social media profile, defining your audience, building your social media influence and understanding how to interpret data analytics to "listen" and communicate well.

In the introductory module, we will examine the concepts of being social, of self-representation, online identity and publishing. We will also look at how the social media technologies intersect with public and private spheres as networked communication develops.

What's included

10 videos2 readings1 assignment4 discussion prompts

10 videosβ€’Total 65 minutes
  • Introduction to ethical social mediaβ€’6 minutes
  • Navigating the MOOCβ€’5 minutes
  • Introduction to module 1β€’6 minutes
  • What is ethical social media use? Interview with Dr. Fiona Martin, academic, University of Sydneyβ€’9 minutes
  • What are social media?β€’8 minutes
  • What is my online identity?β€’9 minutes
  • The selfie phenomenon and new digital economies. Interview with Associate Professor Kath Albury, University of New South Walesβ€’8 minutes
  • Who uses social media?β€’7 minutes
  • Connect me to the bigger pictureβ€’5 minutes
  • Module 1 summaryβ€’2 minutes
2 readingsβ€’Total 20 minutes
  • Module 1 readingsβ€’10 minutes
  • Tweet your core affiliationβ€’10 minutes
1 assignmentβ€’Total 30 minutes
  • Social media conceptsβ€’30 minutes
4 discussion promptsβ€’Total 40 minutes
  • What events are you engaging with right now?β€’10 minutes
  • Ethical issues and social mediaβ€’10 minutes
  • Blurred boundariesβ€’10 minutes
  • Lurkers and participants, make your case!β€’10 minutes

We examine who the users of social media are, how they use it and their motivations. We will also look at the difference between networks and communities. Through the lens of 'produsage' we will explore participatory culture and understand the motivations behind users contributing to cultural production.

What's included

8 videos2 readings1 assignment1 peer review2 discussion prompts

8 videosβ€’Total 50 minutes
  • Introduction to module 2β€’4 minutes
  • What is the difference between a network and a community?β€’8 minutes
  • What is user-created content?β€’6 minutes
  • What motivates users to contribute to cultural production? Interview with Professor Axel Bruns, Queensland University of Technologyβ€’7 minutes
  • How to engage users through participatory projects. Interview with Jennifer Lam, Director/Digital Media Strategist, Bamboo Gardenβ€’6 minutes
  • Social media's hidden power agentsβ€’6 minutes
  • Community management. Interview with Venessa Paechβ€’10 minutes
  • Module 2 summaryβ€’3 minutes
2 readingsβ€’Total 20 minutes
  • Module 2 readingsβ€’10 minutes
  • Optional activity: managing your social mediaβ€’10 minutes
1 assignmentβ€’Total 30 minutes
  • Who are the users of social media?β€’30 minutes
1 peer reviewβ€’Total 120 minutes
  • Develop your professional Twitter profileβ€’120 minutes
2 discussion promptsβ€’Total 20 minutes
  • Extending influenceβ€’10 minutes
  • Participation in global eventsβ€’10 minutes

Organisations are often accused of exploiting their users and online community members when they participate in collaborative cultural production activities. Similarly, participants are also accused of ignoring reciprocal efforts in collective online arrangements for personal gain, or what has recently been described as 'hope labour' (Kuehn & Corrigan, 2013). In this module, we will explore the tensions that surround precarious labour models for the productuon and consumption of social media content. In particular we will look at the concepts of cultural production, institutions, cultural intermediation, creativity and art.

What's included

9 videos2 readings1 assignment1 discussion prompt

9 videosβ€’Total 58 minutes
  • Introduction to module 3β€’5 minutes
  • The impact of social media on cultural productionβ€’7 minutes
  • How are cultural institutions incorporating social media? Interview with Claire Joachim, Social Media Specialist, Sydney Opera Houseβ€’7 minutes
  • How are global institutions using social media?β€’6 minutes
  • Participatory culture and media organisations. Interview with Rod McGuinness, Social Media Coordinator, Radio Division, Australian Broadcasting Commission (ABC)β€’7 minutes
  • What are precarious labour models?β€’5 minutes
  • Politics and social media. Interview with Dr Mitchell Hobbs, University of Sydneyβ€’9 minutes
  • Social media, politics and trolling. Interview with David Shoebridge, Australian politician, Member of the New South Wales Legislative Councilβ€’9 minutes
  • Module 3 summaryβ€’3 minutes
2 readingsβ€’Total 20 minutes
  • Module 3 readingsβ€’10 minutes
  • Optional activity: Explore a cultural institution's social mediaβ€’10 minutes
1 assignmentβ€’Total 30 minutes
  • Participatory Culture and Media Organisationsβ€’30 minutes
1 discussion promptβ€’Total 10 minutes
  • Participatory projects in your areaβ€’10 minutes

Communication across social media platforms produces an enormous amount of data that can describe content, location, users, purchases, events and emotions, along with larger scale areas such as reactions to news and politics, integration with sporting events or information and knowledge exchange, Each of these instances provides an opportunity to understand both general patterns of large-scale communication alog with nuanced individual and niche communication spaces. This module provides the opportunity to identify this sort of data, how to access and collect it and interpret and display it to strategically target larger users and networks.

What's included

6 videos2 readings1 assignment1 peer review

6 videosβ€’Total 32 minutes
  • Introduction to module 4β€’3 minutes
  • What are data analytics?β€’8 minutes
  • How do we generate meaning from social media data analytics?β€’4 minutes
  • How do we incorporate data analytics into user engagement strategies? Interview with Joe Cothrel, Chief Community Officer, Lithium Technologies Chicago, Illinoisβ€’9 minutes
  • Iterative social media designβ€’6 minutes
  • Module 4 summaryβ€’2 minutes
2 readingsβ€’Total 20 minutes
  • Module 4 readingsβ€’10 minutes
  • Optional activity: Interpreting social media dataβ€’10 minutes
1 assignmentβ€’Total 30 minutes
  • Social Media Data Analyticsβ€’30 minutes
1 peer reviewβ€’Total 120 minutes
  • Develop a strategy from social media analyticsβ€’120 minutes

Just because we can access social media doesn't mean that we should. In this module, you are asked to critically examine the use of social media and think about how you can manipulate the data in meaningful and beneficial ways compared with typical neo-liberal approaches. You are also encouraged to think about some of the not so obvious areas of social media data analytics, for example reconstructing potentially sensitive material, uncovering a dangerous conversation in social media, or exposjng users that may wish to remain incognito. Using social media data is tremendously rewarding, yet presents ethical challenges that many scholars are still grappling with.

What's included

6 videos1 reading1 assignment1 discussion prompt

6 videosβ€’Total 36 minutes
  • Introduction to module 5β€’3 minutes
  • University ethics. Interview with Dr. Margaret Faedo, Research Integrity and Ethics, University of Sydney.β€’8 minutes
  • Social media & disability. Interview with Professor Gerard Goggin, University of Sydneyβ€’11 minutes
  • The ethics of social media births and deaths. Interview with Dr. Tama Leaver, Curtin Universityβ€’10 minutes
  • Module 5 summaryβ€’3 minutes
  • MOOC Summaryβ€’2 minutes
1 readingβ€’Total 10 minutes
  • Module 5 readingsβ€’10 minutes
1 assignmentβ€’Total 30 minutes
  • Social media ethicsβ€’30 minutes
1 discussion promptβ€’Total 10 minutes
  • Ethical concerns: reviewβ€’10 minutes

Instructor

Instructor ratings
4.8 (21 ratings)
The University of Sydney
1 Courseβ€’12,459 learners

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FM
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Reviewed on May 9, 2020

It was good, but could be more practical rather than just lectures and theories.

VS
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Reviewed on Jun 1, 2020

Very Good Course. I liked the content. The only difficulty I faced was the Forum was less active.

SJ
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Reviewed on Sep 27, 2020

This was a very unique yet interesting course. I learnt a lot about things which seemed really trivial before!

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