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Foundations of Six Sigma Define Phase Training

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Foundations of Six Sigma Define Phase Training

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Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
7 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
7 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Define Six Sigma improvement projects using the Define phase and core metrics

  • Select high-impact Lean Six Sigma projects aligned to business goals

  • Build effective project charters with scope, KPIs, and financial benefits

  • Apply Lean principles to reduce waste and improve process efficiency

Details to know

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Recently updated!

February 2026

Assessments

7 assignments¹

AI Graded see disclaimer
Taught in English

Build your subject-matter expertise

This course is part of the Six Sigma Yellow Belt Exam Prep Certification Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

This Lean Six Sigma course equips you with the skills to define improvement opportunities, select the right projects, and apply Lean principles for measurable business impact. Begin by learning the essentials of Six Sigma and Lean, including the Define phase, continuous improvement evolution, problem-solving strategies, and Six Sigma roles. Build a strong foundation with VoC, VoB, VoE, CTQ, COPQ, Pareto analysis, and core metrics to clearly identify and define high-impact improvement initiatives.

Next, move into Lean Six Sigma project selection and execution. Learn how to develop effective project charters by defining business cases, problem and goal statements, scope, milestones, KPIs, and expected financial benefits. Explore Lean methodology, the 3Ms, waste reduction using TIMWOODS and DOWNTIME, and 5S practices to create efficient, value-driven processes and support sustainable enterprise-wide improvement. By the end of this course, you will be able to: - Understand Six Sigma Fundamentals: Apply Six Sigma, Lean concepts, and the Define phase - Select the Right Projects: Identify and prioritize high-impact Lean Six Sigma initiatives - Build Project Charters: Define scope, goals, KPIs, and financial benefits - Apply Lean Principles: Reduce waste using TIMWOODS, DOWNTIME, and 5S practices No prior Six Sigma experience required; ideal for beginners, aspiring Six Sigma professionals, and business teams seeking foundational continuous improvement skills.

This module introduces the fundamentals of Six Sigma and the Define phase, focusing on problem identification, process thinking, and continuous improvement. Learn key concepts such as Six Sigma and Lean, VoC, VoB, and VoE, Six Sigma roles, CTQ, COPQ, Pareto analysis, and core metrics. Understand project charters, problem-solving strategies, and deliverables essential for defining high-impact improvement projects.

What's included

14 videos1 reading2 assignments

14 videos•Total 40 minutes
  • Introduction to Define Phase•2 minutes
  • Learning Objectives•1 minute
  • Six Sigma•2 minutes
  • Lean•6 minutes
  • Continuous Improvement Process: Evolution•7 minutes
  • Six Sigma Deliverables•5 minutes
  • Problem-Solving Strategy•3 minutes
  • Types of VoC Campaigns•4 minutes
  • VoC Tools•2 minutes
  • Voice of the Business (VOB)•2 minutes
  • Voice of the Employee (VOE)•3 minutes
  • Six Sigma Roles and Responsibilities•1 minute
  • Drivers of Six Sigma•1 minute
  • Key Takeaways•1 minute
1 reading•Total 10 minutes
  • Course Syllabus•10 minutes
2 assignments•Total 50 minutes
  • Assessment for Introduction to Six Sigma & Define Phase•35 minutes
  • Quiz on Introduction to Six Sigma & Define Phase•15 minutes

This module introduces the fundamentals of Six Sigma and the metrics used to measure performance and improvement impact. You will understand core Six Sigma processes, define projects using clear charters, and identify Critical-to-Quality (CTQ) requirements. The module also covers Cost of Poor Quality (COPQ), Pareto analysis, and essential Six Sigma metrics to prioritise issues, quantify losses, and support data-driven improvement decisions.

What's included

9 videos2 assignments

9 videos•Total 22 minutes
  • Learning Objectives•0 minutes
  • Process•4 minutes
  • Project Charter•2 minutes
  • Critical-to-Quality (CTQ)•4 minutes
  • Cost of Poor Quality (COPQ)•3 minutes
  • Calculating COPQ•2 minutes
  • Pareto Analysis (80-20 rule)•2 minutes
  • Basic Six Sigma Metrics•4 minutes
  • Key Takeaways•1 minute
2 assignments•Total 82 minutes
  • Assessment for Six Sigma Fundamentals & Performance Metrics•27 minutes
  • Quiz on Six Sigma Fundamentals & Performance Metrics•55 minutes

This module focuses on selecting the right Lean Six Sigma projects and applying core Lean principles for measurable business impact. Learn how to build effective project charters, define scope, goals, KPIs, and financial benefits, and evaluate project success. Explore Lean methodology, the 3Ms, waste reduction using TIMWOODS and DOWNTIME, and 5S practices to create efficient, value-driven Lean enterprises.

What's included

29 videos3 assignments

29 videos•Total 70 minutes
  • Learning Objectives•0 minutes
  • Selecting Lean Six Sigma Projects•2 minutes
  • Project Selection: Roadmap•2 minutes
  • Project Charter: Elements•3 minutes
  • Project Charter: Business Case•1 minute
  • Project Charter: Problem Statement •2 minutes
  • Project Charter: Goal Statement•1 minute
  • Project Charter: Scope•2 minutes
  • Project Charter: Key Milestones•2 minutes
  • Project Charter: Team Selection •1 minute
  • Expected Financial Benefits•3 minutes
  • Developing Project Metrics•2 minutes
  • Key Performance Indicator (KPI)•3 minutes
  • Financial Benefits and Evaluation Capture•4 minutes
  • Key Takeaways•1 minute
  • Learning Objectives•1 minute
  • Lean•2 minutes
  • Principles of Lean•2 minutes
  • Lean Methodology•4 minutes
  • Lean and Six Sigma•2 minutes
  • 3Ms of Lean•5 minutes
  • Categories of Waste: TIMWOODS•5 minutes
  • Category of Waste: DOWNTIME •3 minutes
  • 5S•3 minutes
  • Steps in 5S: Part One•3 minutes
  • Steps in 5S: Part Two•3 minutes
  • Key Takeaways•1 minute
  • Case Study: Define Phase•3 minutes
  • Define Phase Solutions•3 minutes
3 assignments•Total 130 minutes
  • Assessment for Project Selection and Lean Principles•60 minutes
  • Quiz on Selecting Lean Six Sigma Projects•15 minutes
  • Quiz on The Lean Enterprise•55 minutes

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87 Courses•77,755 learners

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Frequently asked questions

Beginners, business professionals, managers, and teams seeking foundational Six Sigma and Lean skills.

Define Six Sigma improvement projects, select high-impact initiatives, build project charters, and apply Lean principles to drive measurable business results.

Six Sigma fundamentals, Define phase, problem identification, VoC, CTQ, COPQ, project charters, Lean principles, waste reduction, KPIs, and financial benefits.

No prior Six Sigma experience is required. This is a beginner-level course.

Yes, you’ll earn a certificate validating your ability to apply Lean Six Sigma fundamentals and Define phase concepts.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.