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URL: https://www.coursera.org/learn/fundamentals-of-nursing-soft-interpersonal-skills

⇱ The Nursing Journey: From Calling to Career | Coursera

The Nursing Journey: From Calling to Career

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Develop the teamwork and communication skills in nursing that remain essential for safe, compassionate, and culturally sensitive healthcare delivery

  • Apply the principles of person-centered and holistic care by recognizing patients' emotional, social, and cultural needs in real-world settings

  • Build confidence in patient education, shared decisions & advocacy to develop nursing soft skills that support positive outcomes and professionalism

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

3 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Nursing Fundamentals: Key Skills Training with 3D Simulation Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

You’ll explore the core interpersonal skills for nursing and professional competencies that define everyday care. From ethical advocacy to communication skills in nursing, this course equips learners with the required soft skills for nurses to build trust, navigate complex care situations, and deliver person-centered care in diverse clinical settings.

Learn how to communicate effectively with patients, families, and teams using tools like active listening, culturally responsive strategies, and SBAR communication in nursing. You’ll also examine the importance of communication skills in nursing, especially when managing conflict, addressing emotional distress, and working collaboratively. Beyond communication, you’ll explore cultural competence in healthcare, patient advocacy, and holistic care, including how to support individuals facing cognitive decline, language barriers, or emotional challenges. This practical foundation reflects what the fundamentals of nursing truly look like in real-world practice, and prepares you to meet the challenges nurses face with empathy, professionalism, and confidence.

Explore what the fundamental of nursing look like in practice, from career pathways and care settings to the ethics, specialisms, nursing soft skills, professionalism that define everyday practice

What's included

9 videos1 assignment

9 videos•Total 25 minutes
  • Fundamentals in Nursing Practice Introduction•2 minutes
  • How to enroll in nursing - globally •2 minutes
  • Community, Hospital and Primary Care Nursing•3 minutes
  • Specialities in Nursing•5 minutes
  • Additional roles in nursing•5 minutes
  • Law and ethics in nursing•3 minutes
  • Professionalism in healthcare•3 minutes
  • Simulation - Scope of Practice•1 minute
  • Simulation - Know Your Limits•1 minute
1 assignment•Total 30 minutes
  • Graded Assessment - Fundamentals in Nursing Practice•30 minutes

Learn the core teamwork and communication skills in nursing and beyond: the competencies every healthcare professional needs to collaborate effectively and deliver compassionate, coordinated care

What's included

5 videos1 assignment

5 videos•Total 15 minutes
  • Communication in Healthcare Introduction•2 minutes
  • Communication skills in nursing (SBAR) •5 minutes
  • Conflict resolution•2 minutes
  • Teamwork in Healthcare•4 minutes
  • Common professional challenges •2 minutes
1 assignment•Total 30 minutes
  • Graded Assessment - Communication in Healthcare•30 minutes

Learn how to deliver inclusive, holistic, person-centered care by combining emotional awareness and cultural competence in healthcare to deliver holistic support for diverse patient needs

What's included

9 videos1 assignment

9 videos•Total 19 minutes
  • Holistic Nursing Essentials Introduction•2 minutes
  • Understanding Patient-centered Care•3 minutes
  • Communication and Compassion•2 minutes
  • Shared decision making and patient involvement•2 minutes
  • Cultural Competency and respecting diversity in care•3 minutes
  • Recognizing early signs of cognitive decline•2 minutes
  • Dementia and Delirium: Understanding the Difference•2 minutes
  • Patient education and advocacy•2 minutes
  • Mental health for patients and staff•2 minutes
1 assignment•Total 30 minutes
  • Graded Assessment - Holistic Nursing Essentials•30 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Immersify
14 Courses•11,045 learners

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Why people choose Coursera for their career

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"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

The fundamentals of nursing of comprise the core skills, values, and decision-making frameworks that support safe, compassionate, and person-centered care. In this course, you’ll explore essential soft skills for nurses: principles like communication, collaboration, and clinical judgment. These core competences are used by nurses every day, in every setting.

The importance of communication skills in nursing can’t be overstated. They can influence everything from patient outcomes to staff wellbeing. In this course, you’ll learn how to build trust, use tools like SBAR communication, adapt to cultural needs, and collaborate effectively with colleagues, patients, and families.

Holistic care means treating the whole person, not just the illness. You’ll explore how to consider cultural competence in healthcare alongside the physical, emotional, and social factors involved in care, and how to involve patients in shared decisions that reflect their values and preferences.

Together, these courses give you a strong foundation in what nursing really looks like day to day, from understanding patient needs and communicating effectively, to making safe, ethical decisions. It’s the ideal starting point for those exploring a career in nursing or preparing for further training.

You’ll gain insight into common challenges nurses face, such as emotional stress, limited resources, and working across cultures or remote areas. The course offers strategies to manage these challenges through nursing soft skills including resilience, teamwork, and person-centered care.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,