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GenAI for Execs & Business Leaders: Formulate Your Use Case

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GenAI for Execs & Business Leaders: Formulate Your Use Case

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Gain insight into a topic and learn the fundamentals.
4.7

143 reviews

Intermediate level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
4.7

143 reviews

Intermediate level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Step-by-step how to formulate plausible genAI business applications for your organization

  • How to mitigate AI implementation risks

  • Best practices for ensuring valid, useful AI output

  • Factors to consider when assessing AI implementation feasibility 

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Assessments

1 assignment

Taught in English

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This course is part of the Generative AI for Executives and Business Leaders Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 2 modules in this course

As an exec or business leader, integrating genAI effectively into your organization will be a top priority. However, navigating how to strategically use this tool is daunting. This short course guides you through formulating effective genAI use cases for your area of business.

Through a series of hands-on activities, you will apply genAI best practices while using IBM’s watsonx AI engine to brainstorm ways to leverage this powerful tool in your organization. You will then construct a potential use case yourself. You will: - Write effective prompts - Develop a business goal to address your pain points - Choose an appropriate genAI application suited to your goal - Critically examine your use case feasibility by considering common risks and reflecting on ways to mitigate them. Throughout the course, you will draw on your own industry expertise and leverage that knowledge to refine your ideas for your organization with genAI assistance. To get the most from this course, we recommend you take the first 2 courses in the Generative AI for Executives and Business Leaders specialization as well. You should also be familiar with basic AI terminology and common AI business concepts.

In this module, you’ll learn how to communicate effectively with generative AI tools through effective prompts to get high-quality, business-relevant outputs. You’ll experiment with different prompting and gain hands-on experience in crafting prompts tailored to your specific use cases—helping you move from experimentation to strategic application.

What's included

3 videos2 readings2 app items1 discussion prompt

3 videosTotal 16 minutes
  • Welcome to the Course3 minutes
  • Elements of effective prompts 7 minutes
  • Approaches to writing prompts7 minutes
2 readingsTotal 7 minutes
  • Course Overview2 minutes
  • Lesson summary5 minutes
2 app itemsTotal 35 minutes
  • [Optional] Lab: Getting to Know Our AI Prompting Tool20 minutes
  • Lab: Explore prompt writing 15 minutes
1 discussion promptTotal 7 minutes
  • [Optional] Prompt Writing Approaches 7 minutes

In this module, you’ll learn to apply GenAI strategically within your organization. You’ll learn how to identify and write high-impact GenAI use cases that align with business goals and also consider the potential risks. Through real-world case studies—both successful and unsuccessful—you’ll explore what makes a use case effective and sustainable. You’ll also evaluate the feasibility of your proposed use case by analyzing AI outputs, refining your ideas, and applying lessons learned from real business scenarios. By the end, you’ll have a well-formulated, viable GenAI use case ready to present in your own organization.

What's included

3 videos4 readings1 assignment2 app items1 discussion prompt3 plugins

3 videosTotal 22 minutes
  • Writing Strategic GenAI Use Cases8 minutes
  • Risk Awareness and Mitigation with GenAI8 minutes
  • Evaluating AI Output7 minutes
4 readingsTotal 17 minutes
  • Lesson Summary5 minutes
  • Lesson Summary5 minutes
  • Congratulations and Next Steps 5 minutes
  • Thanks from the Course Team 2 minutes
1 assignmentTotal 30 minutes
  • Graded Quiz for Certification: Final Quiz 30 minutes
2 app itemsTotal 45 minutes
  • Lab: Formulating a Business Goal with AI Assistance15 minutes
  • Lab: Finalize Your Use Case30 minutes
1 discussion promptTotal 7 minutes
  • Discussion Prompt: Reflections on Poorly Constructed Use Cases7 minutes
3 pluginsTotal 55 minutes
  • Case Study Reading: Integrating AI Successfully 25 minutes
  • Case Study Reading: An Unsuccessful Chatbot Use Case25 minutes
  • Case Study Reading: Misguided Marketing Campaign5 minutes

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Instructor

Instructor ratings
4.8 (39 ratings)
IBM
3 Courses54,722 learners

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Showing 3 of 143

AL
·

Reviewed on May 14, 2025

Focuses on writing effective prompts, and successful and failure use cases.

AV
·

Reviewed on Nov 2, 2025

Very nicely curated course material. Explained basic concepts in a very simple way and easy to understand.

HM
·

Reviewed on Mar 29, 2025

Really helped me understand AI prompts and how to better get the answers you need as well as identify hallucinations in AI :)

Frequently asked questions

Anyone interested in the use of generative AI from a business leadership perspective.

Basic AI terminology (models, prompts, LLMs, hallucinations, bias)

Concepts related to enterprise AI implementation (governance, ethics, data needs, use cases)

Common issues and risks associated with AI implementation in enterprise.

Common genAI capabilities and applications

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,