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GenAI for Sales Teams

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GenAI for Sales Teams

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Gain insight into a topic and learn the fundamentals.
4.0

10 reviews

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3 hours to complete
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Gain insight into a topic and learn the fundamentals.
4.0

10 reviews

Beginner level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Examine the capabilities and potential applications of Generative AI (GenAI) across different sales functions.

  • Analyze real-world examples of how sales teams are currently using GenAI to enhance productivity, efficiency, and innovation.

  • Develop strategies to responsibly integrate GenAI into sales practices while maintaining appropriate human oversight and accountability.

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Assessments

3 assignmentsΒΉ

AI Graded see disclaimer
Taught in English

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There is 1 module in this course

Generative Artificial Intelligence (GenAI) is revolutionizing the sales process, offering sales teams new ways to boost productivity, efficiency, and impact. By leveraging powerful language models and other AI-driven capabilities, sales professionals can streamline workflows, personalize customer engagements, and uncover data-driven insights to drive better results.

This course is designed for sales managers, account executives, aspiring sales development representatives (SDRs), and sales operations specialists looking to integrate GenAI tools into their workflows, enhance productivity, and drive innovation in their sales processes. Learners should have a basic understanding of sales concepts and workflows, familiarity with common sales tools and platforms like CRM systems, and some exposure to sales-focused analytics. An open mindset towards new technologies and a willingness to experiment with GenAI tools are also essential. Whether you're a sales leader looking to guide your team towards more efficient, data-driven practices, or an individual contributor seeking to future-proof your skills, this course will start you on the path to unlock the transformative potential of GenAI in sales.

Generative Artificial Intelligence (GenAI) is rapidly transforming the sales process, creating new opportunities for sales teams to enhance their productivity, efficiency, and impact. By leveraging powerful language models and other AI-driven capabilities, sales professionals can streamline their workflows, personalize customer engagements, and uncover data-driven insights to drive better results.

What's included

5 videos6 readings3 assignments

5 videosβ€’Total 41 minutes
  • Introduction to GenAI for Sales Teamsβ€’10 minutes
  • The GenAI Future-Ready Framework for Sales Teamsβ€’10 minutes
  • Ethical Concerns and Remediating Risksβ€’12 minutes
  • Demo for Creating a Sales Playbook using ChatGPTβ€’8 minutes
  • Closing Thoughts: What’s Nextβ€’1 minute
6 readingsβ€’Total 60 minutes
  • Our Roadmap & Resources Available: How to Get Startedβ€’10 minutes
  • Resources for GenAI for Sales Teamsβ€’10 minutes
  • Collaborative Strategies with GenAIβ€’10 minutes
  • Sales Proposals with Geminiβ€’10 minutes
  • Sales Playbook with Claude AIβ€’10 minutes
  • Training with an OpenAI Custom GPTβ€’10 minutes
3 assignmentsβ€’Total 95 minutes
  • GenAI for Sales Teamsβ€’20 minutes
  • GenAI Sales Strategy Development(AI-graded)β€’30 minutes
  • Practice Project for Sales Teams(AI-graded)β€’45 minutes

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3.0 (5 ratings)
Coursera
16 Coursesβ€’17,377 learners

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Reviewed on Apr 20, 2025

It was a great learning into application of AI for sales teams and how we can ethically use AI and collaborate with the sales teams to achieve goals!

Frequently asked questions

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Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

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ΒΉ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.