Healthcare Delivery for Medical Practice Managers
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Healthcare Delivery for Medical Practice Managers
This course is part of Johns Hopkins Medical Office Manager Professional Certificate
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Skills you'll gain
- Public Health
- Budgeting
- Public Health and Disease Prevention
- Health Systems
- Health Care
- Case Management
- Primary Care
- Patient Flow
- Medical Management
- Patient Coordination
- Hospital Experience
- Operating Budget
- Regulatory Compliance
- Practice Management
- Staff Management
- Care Management
- Nursing and Patient Care
- Healthcare Industry Knowledge
- Care Coordination
- Preventative Care
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- Earn a shareable career certificate from Johns Hopkins University
There are 4 modules in this course
Welcome to the Healthcare Delivery in Ambulatory Healthcare Management course! This course provides you with a comprehensive understanding of the various aspects of healthcare delivery within the dynamic field of ambulatory healthcare management. This course is designed for learners with little to no experience in this field, and welcomes all those interested in learning more about medical practice management.
Throughout this course, you will explore key topics that are crucial for effectively managing healthcare delivery. Youβll cover the locations of care, including hospitals, ambulatory clinics, virtual care, nursing homes, and other healthcare settings. Additionally, you will delve into practice management, population health, care management, case management, and the distinction between primary and specialty care. By the end of this course, you will have the knowledge and skills necessary to navigate the complex landscape of healthcare delivery in ambulatory settings. Join us on this learning journey to enhance your understanding of ambulatory healthcare management and its impact on patient care, population health, and overall healthcare outcomes.
In this module, you will learn how sound budgeting practices can enhance the financial health of an ambulatory practice. You will explore key budgeting concepts, including revenue, expenses, and forecasting, to build a solid foundation in financial management. By reviewing the essential information needed to develop a practice budget, you will gain practical skills in budget planning and oversight. You will also learn strategies to effectively collaborate with your finance team, ensuring financial decisions align with practice goals. By the end of this module, you will have the knowledge and confidence to manage budgets efficiently and support the long-term success of your practice.
What's included
9 videos1 reading1 assignment1 discussion prompt
9 videosβ’Total 64 minutes
- Budgeting and Finance Basics for Healthcare Managersβ’10 minutes
- Budget Planningβ’4 minutes
- Budget Planning: Assembling Critical Informationβ’8 minutes
- Budget Planning: Using Past Performance to Set Goalsβ’6 minutes
- Building a Budget: Case Studyβ’5 minutes
- Budget Planning: Billing Basicsβ’11 minutes
- Budget Management Skillsβ’8 minutes
- Strategies for Working with Your Finance Teamβ’6 minutes
- Benefits of Sound Budget Practiceβ’5 minutes
1 readingβ’Total 10 minutes
- Optional Reading on Budget Planningβ’10 minutes
1 assignmentβ’Total 60 minutes
- Module 1 Assessmentβ’60 minutes
1 discussion promptβ’Total 10 minutes
- Budget Planning: Case Studyβ’10 minutes
This module focuses on the critical aspect of practice management within ambulatory healthcare organizations. Learners will explore key components of practice management, including operations, financial management, staffing, and patient flow. We will delve into strategies for optimizing practice efficiency, enhancing patient experience, and ensuring regulatory compliance.
What's included
7 videos1 assignment
7 videosβ’Total 80 minutes
- Practice Managementβ’7 minutes
- Ambulatory Care Sites II: Primary Care Practice and Operationsβ’27 minutes
- Optimizing Practice Efficiency: Space Utilizationβ’9 minutes
- Optimize Practice Efficiency: Staffingβ’8 minutes
- Optimizing Practice Efficiency: Calculating Staffing Needsβ’6 minutes
- Optimizing Practice Efficiency: Patient Flow and Financial Managementβ’7 minutes
- Regulatory and Compliance Guidelines in Practice Managementβ’15 minutes
1 assignmentβ’Total 60 minutes
- Module 2 Assessmentβ’60 minutes
In this module, learners will examine the concept of population health and its significance in ambulatory healthcare management. We will explore methods for assessing population health needs, developing preventive care initiatives, and implementing interventions to improve health outcomes. You will also learn about collaborative approaches involving community partnerships to address population health challenges.
What's included
5 videos4 readings5 assignments
5 videosβ’Total 41 minutes
- Introduction to Population Health and Population Managementβ’10 minutes
- What is Population Health?β’8 minutes
- Populations and How They Impact the Health Care Landscapeβ’4 minutes
- Population Health Management Strategiesβ’13 minutes
- Approaches to Improve Health Outcomesβ’7 minutes
4 readingsβ’Total 40 minutes
- Going Further: Social Determinants of Healthβ’10 minutes
- Going Further: Populationsβ’10 minutes
- Going Further: State Health Improvement Plansβ’10 minutes
- Going Further: Community Needs Health Assessmentβ’10 minutes
5 assignmentsβ’Total 180 minutes
- Module 3 Assessmentβ’60 minutes
- Thinking About Behavioral Determinants of Healthβ’30 minutes
- Find Out Your Populationβ’30 minutes
- Matching Exerciseβ’30 minutes
- Designing a Program to Improve a Population's Healthβ’30 minutes
The final module of the course focuses on care management, case management, and the distinction between primary and specialty care. Learners will gain insights into care coordination strategies, case management models, and the role of technology in facilitating effective care management. We will also explore the characteristics and responsibilities of primary care providers and specialists, understanding the importance of collaboration and referral systems.
What's included
5 videos1 peer review
5 videosβ’Total 15 minutes
- Care and Case Managementβ’2 minutes
- Care Coordination Strategiesβ’2 minutes
- Care Management Modelsβ’3 minutes
- Enhancing Patient Experience and the Role of Providersβ’4 minutes
- Challenges, Solutions, and Final Thoughtsβ’4 minutes
1 peer reviewβ’Total 120 minutes
- Course 4 Project: Ambulatory Healthcare Management Essentials Planβ’120 minutes
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Reviewed on Oct 26, 2025
Thorough and concise. I liked the instructors pace and information provided.
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