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⇱ Introduction to Ambulatory Healthcare Management | Coursera


Introduction to Ambulatory Healthcare Management

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Introduction to Ambulatory Healthcare Management

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Gain insight into a topic and learn the fundamentals.
4.8

175 reviews

Beginner level

Recommended experience

Flexible schedule
9 hours to complete
Learn at your own pace
96%
Most learners liked this course

Gain insight into a topic and learn the fundamentals.
4.8

175 reviews

Beginner level

Recommended experience

Flexible schedule
9 hours to complete
Learn at your own pace
96%
Most learners liked this course

Build your Healthcare Management expertise

This course is part of the Johns Hopkins Medical Office Manager Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Johns Hopkins University

There are 4 modules in this course

Welcome to the Introduction to Ambulatory Healthcare Management course! This course provides you with a comprehensive understanding of the fundamental concepts and practices involved in managing ambulatory healthcare settings such as understanding the role of ambulatory care within the broader healthcare system, exploring key settings like outpatient clinics, physician practices, and urgent care centers, and mastering the unique challenges faced in these environments. This course is designed for entry-level and beginner learners with little or no background in healthcare, but who may be interested in transitioning into the field.

Whether you are a healthcare professional, an aspiring manager, or simply interested in understanding the complexities of ambulatory care, this course will equip you with the necessary knowledge and insights. In this course, you will explore aspects of ambulatory care and where it fits in the healthcare continuum, become familiar with medical terminology, and explore various career opportunities in the healthcare sphere. There are no specific prerequisites for this program.

In this module, we will delve into the definition of healthcare and explore its significance in society. You will learn about the key stakeholders involved in healthcare delivery, including patients, healthcare providers, payers, and regulators. We will discuss the evolving healthcare landscape, major challenges faced by the industry, and the role of ambulatory care in addressing these challenges. By the end of this module, you will have a comprehensive understanding of the importance of healthcare and its impact on individuals and communities.

What's included

5 videos1 assignment

5 videosβ€’Total 51 minutes
  • Introduction to Healthcare Managementβ€’13 minutes
  • Overview of the U.S. Healthcare Systemβ€’11 minutes
  • Major Stakeholders in Healthcare Deliveryβ€’4 minutes
  • Evolving Healthcare Landscape and Industry Challengesβ€’10 minutes
  • How Managers Can Address Healthcare Challengesβ€’12 minutes
1 assignmentβ€’Total 60 minutes
  • Module 1 Quizβ€’60 minutes

In this module, we will focus on the key distinctions between ambulatory, hospital, virtual and other care settings. and care. You will explore the characteristics and functions of different ambulatory care settings, such as outpatient clinics, physician practices, and urgent care centers, hospitals, chronic care facilities. We will compare and contrast these settings with traditional hospital care, examining factors such as patient populations, types of services provided, and care delivery models. By the end of this module, you will have a clear understanding of the unique features and advantages of each care setting.

What's included

6 videos1 assignment

6 videosβ€’Total 55 minutes
  • Overview of Healthcare Delivery: Settings and Levels of Careβ€’8 minutes
  • Service Acuity and Levels of Careβ€’10 minutes
  • Ambulatory vs. Hospital Settingsβ€’8 minutes
  • Characteristics of Ambulatory Careβ€’9 minutes
  • Functions of Ambulatory Careβ€’5 minutes
  • Manager’s Role in Connecting Hospital and Ambulatory Settingsβ€’15 minutes
1 assignmentβ€’Total 60 minutes
  • Module 2 Quizβ€’60 minutes

Understanding medical terminology is crucial for effective communication in the healthcare industry. In the third module, we will introduce you to the foundational concepts and vocabulary used in medical terminology. You will learn about the structure of medical terms, including prefixes, suffixes, and root words, and how they are combined to form meaningful terms. We will explore common medical abbreviations and symbols, as well as their appropriate usage. By the end of this module, you will be equipped with the necessary language skills to comprehend and communicate medical information accurately.

What's included

7 videos2 assignments

7 videosβ€’Total 60 minutes
  • Communication Fundamentals in Healthcare Managementβ€’6 minutes
  • Prefixes, Roots, and Suffixesβ€’7 minutes
  • Medical Terminology: Putting it All Togetherβ€’3 minutes
  • Common Acronyms in Healthcareβ€’12 minutes
  • Abbreviations and Acronyms: Places, Procedures, Principlesβ€’6 minutes
  • Business Communication Basics: Types and Targetsβ€’9 minutes
  • Communication Tactics for Health Care Managersβ€’17 minutes
2 assignmentsβ€’Total 90 minutes
  • Module 3 Quizβ€’60 minutes
  • Medical Terminology Quizβ€’30 minutes

The final module of the course will focus on the various management career tracks within ambulatory healthcare. You will gain insights into the diverse roles and responsibilities of healthcare managers, including operations management, human resources, financial management, and quality improvement. We will discuss the skills and competencies required for success in these roles and explore potential career paths within the ambulatory healthcare sector. By the end of this module, you will have a comprehensive understanding of the management career opportunities available to you in ambulatory healthcare.

What's included

4 videos1 reading1 assignment1 peer review

4 videosβ€’Total 39 minutes
  • Management Career Tracksβ€’9 minutes
  • Domains in Practice Management, Part 1β€’8 minutes
  • Domains in Practice Management, Part 2β€’8 minutes
  • Career Path and Growth Opportunitiesβ€’13 minutes
1 readingβ€’Total 10 minutes
  • Clinical Practice Manager Skills Assessmentβ€’10 minutes
1 assignmentβ€’Total 30 minutes
  • Interview Preparation Activityβ€’30 minutes
1 peer reviewβ€’Total 90 minutes
  • Developing a Career Planβ€’90 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Instructor ratings
4.8 (53 ratings)
Johns Hopkins University
6 Coursesβ€’37,612 learners

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Learner reviews

  • 5 stars

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  • 4 stars

    7.95%

  • 3 stars

    1.13%

  • 2 stars

    0.56%

  • 1 star

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Showing 3 of 175

JP
Β·

Reviewed on Dec 18, 2025

super thorough! if you pay attention and do the projects, even work on the side readings with the occasional internet search to gather more info, you will learn so much!!!!

WL
Β·

Reviewed on May 20, 2026

Amazing course. Very practical and convenient for working healthcare professionals

AS
Β·

Reviewed on Nov 17, 2025

Amazing Course if anyone in hence our Carrere do this course very helpful

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

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