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⇱ Understanding the Healthcare Innovation Process II | Coursera

Understanding the Healthcare Innovation Process II

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Build toward a degree
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Build toward a degree

What you'll learn

  • Analyze healthcare delivery processes using performance metrics, process mapping, and process analysis.

  • Apply statistical tools, such as hypothesis testing, to identify inefficiencies and opportunities for improvement.

  • Design and evaluate data-driven interventions using quality improvement frameworks such as Lean Six Sigma.

  • Assess the operational implications of healthcare innovations across service models, with attention to scalability, access, and clinical impact.

Details to know

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Assessments

23 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Healthcare Innovation, Design, Entrepreneurship Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

This course explores the tools, methods, and real-world applications of healthcare innovation from an operational and analytical perspective. Designed for professionals working at the intersection of healthcare and business, the course equips learners to analyze clinical and administrative processes, apply data-driven techniques such as hypothesis testing and experimental design, and implement performance improvement frameworks like Lean and Six Sigma. Emphasis is placed on measurable impact and strategic implementation across healthcare domains. The course blends quantitative tools with real-world insights, preparing learners to lead innovation that is efficient, scalable, and patient-centered.

This module introduces the fundamentals of healthcare process analysis. It explores how clinical and administrative processes are structured, measured, monitored, and improved to ensure efficiency, quality, and patient-centered outcomes.

What's included

16 videos6 readings7 assignments1 discussion prompt1 plugin

16 videos•Total 100 minutes
  • Course Introduction: Understanding the Healthcare Innovation Process II•4 minutes
  • Meet Your Instructor: Ujjal Kumar Mukherjee•4 minutes
  • Meet Your Instructor: Elias Kourpas•3 minutes
  • The Impact of the Gies Community•2 minutes
  • What Is a Process?•8 minutes
  • Process Mapping•9 minutes
  • Overview of Process Metrics•6 minutes
  • Time-Related Metrics•5 minutes
  • Capacity-Related Metrics•7 minutes
  • Process Metrics Illustrated•9 minutes
  • Overview of Statistical Process Control•10 minutes
  • Statistical Process Control Measures•7 minutes
  • Statistical Process Control for Variables - x-bar Chart and s Chart•7 minutes
  • Statistical Process Control for Variables - x-bar Chart and R Chart•7 minutes
  • Statistical Process Control for Attributes•6 minutes
  • Process Improvement•7 minutes
6 readings•Total 60 minutes
  • Syllabus•10 minutes
  • About the Discussion Forums•10 minutes
  • Online Education at Gies College of Business•10 minutes
  • Updating Your Profile•10 minutes
  • Module 1 Overview•10 minutes
  • Module 1 Readings•10 minutes
7 assignments•Total 110 minutes
  • Module Quiz: Healthcare Process Analysis•30 minutes
  • Orientation Quiz•30 minutes
  • Practice Quiz: What Is a Process?•10 minutes
  • Practice Quiz: Process Mapping•10 minutes
  • Practice Quiz: Process Metrics•10 minutes
  • Practice Quiz: Statistical Process Control•10 minutes
  • Practice Quiz: Process Improvement•10 minutes
1 discussion prompt•Total 10 minutes
  • Getting to Know Your Classmates•10 minutes
1 plugin•Total 15 minutes
  • Welcome! Please Tell Us About Yourself•15 minutes

This module introduces core statistical concepts and experimental design principles for healthcare analysis and innovation. Learners explore hypothesis testing, probability distributions, and structured experimentation as tools for data-driven decision-making.

What's included

16 videos2 readings5 assignments

16 videos•Total 91 minutes
  • Applying Statistics to Healthcare Innovation•2 minutes
  • Random Variables and Uncertainty•5 minutes
  • Probability Density Function•3 minutes
  • Normal Distribution•6 minutes
  • Using Excel to Compute Quantities Related to Normal Distribution•6 minutes
  • Overview of Hypothesis Testing•7 minutes
  • Hypothesis Testing of the Mean: Overview•9 minutes
  • Illustration of Hypothesis Testing of the Mean: One-Sample t-Test•9 minutes
  • Illustration of Hypothesis Testing of the Mean: Two-Sample t-Test•6 minutes
  • Hypothesis Testing of Proportions•6 minutes
  • Design of Experiments•5 minutes
  • Experimental Design Structure•2 minutes
  • Completely Randomized Design•7 minutes
  • Full Factorial Design•4 minutes
  • Effect Computation in Full Factorial Design•9 minutes
  • Block Design•5 minutes
2 readings•Total 20 minutes
  • Module 2 Overview•10 minutes
  • Module 2 Readings•10 minutes
5 assignments•Total 70 minutes
  • Module Quiz: Hypothesis Testing and Design of Experiments•30 minutes
  • Practice Quiz: Basic Statistical Concepts •10 minutes
  • Practice Quiz: The Normal Distribution•10 minutes
  • Practice Quiz: Hypothesis Testing•10 minutes
  • Practice Quiz: Experimental Design•10 minutes

This module introduces Lean and Six Sigma as complementary strategies for driving process excellence in healthcare. Learners explore tools and methodologies for eliminating waste, reducing variation, and leading transformational improvement initiatives.

What's included

11 videos2 readings6 assignments1 peer review

11 videos•Total 100 minutes
  • What Is Lean Healthcare?•7 minutes
  • Value Stream Mapping in Healthcare•14 minutes
  • 5S Methodology in Healthcare•6 minutes
  • Kanban and Just-in-Time Inventory in Healthcare•13 minutes
  • Kaizen and Continuous Improvement•12 minutes
  • Lean Six Sigma in Healthcare•8 minutes
  • Common Applications of Lean Six Sigma in Healthcare•10 minutes
  • Identifying and Analyzing Process Inefficiencies•10 minutes
  • Preventing and Controlling Errors in Healthcare•9 minutes
  • Lean Leadership and Change Management in Healthcare•6 minutes
  • The Future of Lean Healthcare: Emerging Trends and Innovations•7 minutes
2 readings•Total 20 minutes
  • Module 3 Overview•10 minutes
  • Module 3 Readings•10 minutes
6 assignments•Total 80 minutes
  • Module Quiz: Lean Healthcare and Six Sigma Principles•30 minutes
  • Practice Quiz: Foundations of Lean Healthcare•10 minutes
  • Practice Quiz: Lean Tools and Techniques•10 minutes
  • Practice Quiz: Lean Six Sigma Integration•10 minutes
  • Practice Quiz: Additional Lean Six Sigma Tools•10 minutes
  • Practice Quiz: Leadership and Innovation•10 minutes
1 peer review•Total 180 minutes
  • Peer Review Assignment: Redesigning a Healthcare Process Using Lean Principles•180 minutes

This module explores how innovation is implemented in real-world healthcare settings across sectors like digital health, pharma, medical devices, and care delivery. It highlights the challenges, opportunities, and enabling technologies that shape transformative change.

What's included

12 videos5 readings5 assignments1 plugin

12 videos•Total 63 minutes
  • Innovation in Medical Devices•7 minutes
  • Integrating Product and Process Innovation•5 minutes
  • Digital Health and Predictive Analytics •5 minutes
  • Artificial Intelligence in Drug Discovery and Diagnostic Innovation•5 minutes
  • Causal Inference vs. Prediction – Clinical Decision Tools•8 minutes
  • Rethinking Capacity: From Space to Strategy•5 minutes
  • Unlocking Virtual Care Integration•8 minutes
  • Decentralizing Access: Innovation Beyond the Hospital Walls•5 minutes
  • Beyond the Horizon: AI, Robotics, and Automation in Healthcare•6 minutes
  • Designing for Sustainable and Scalable Innovation•6 minutes
  • Course Conclusion: Understanding the Healthcare Innovation Process II•2 minutes
  • Learn on Your Terms•1 minute
5 readings•Total 50 minutes
  • Module 4 Overview•10 minutes
  • Module 4 Readings•10 minutes
  • About Dr. Erick Scott•10 minutes
  • Congratulations on Completing the Course!•10 minutes
  • Get Your Course Certificate•10 minutes
5 assignments•Total 70 minutes
  • Module Quiz: Real-World Applications of Healthcare Innovation•30 minutes
  • Practice Quiz: Innovation in Practice – Devices and Digital Health•10 minutes
  • Practice Quiz: Science to Systems – Pharma, Biotech, and Causal AI •10 minutes
  • Practice Quiz: Redesigning Care Delivery – Infrastructure, Innovation, and Access•10 minutes
  • Practice Quiz: Future Technologies and Sustainable Innovation•10 minutes
1 plugin•Total 15 minutes
  • How Was the Course?•15 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Build toward a degree

This course is part of the following degree program(s) offered by University of Illinois Urbana-Champaign. If you are admitted and enroll, your completed coursework may count toward your degree learning and your progress can transfer with you.¹

Instructors

University of Illinois Urbana-Champaign
4 Courses•100,658 learners

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