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⇱ Insurance Product Knowledge | Coursera


Insurance Product Knowledge

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Insurance Product Knowledge

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Gain insight into a topic and learn the fundamentals.
4.5

10 reviews

Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
4.5

10 reviews

Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Gain in-depth knowledge of a wide range of insurance products, including personal, commercial, and specialized insurance segments.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

34 assignmentsΒΉ

AI Graded see disclaimer
Taught in English

Build your Finance expertise

This course is part of the Liberty Mutual Insurance Sales Agent Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Liberty Mutual Insurance

There are 4 modules in this course

Insurance Product Knowledge provides comprehensive training on a broad range of insurance products, encompassing personal, commercial, and specialized coverage.

You will begin with an exploration of personal auto and property insurance, gaining expertise in homeowners, renters, condominium, and landlord policies. The course advances to commercial lines insurance, detailing critical aspects, including commercial general liability, property, auto, and workers' compensation. The course then delves into the realm of specialty lines, highlighting both personal and commercial specialty insurance products like motorcycle, watercraft, farm, umbrella and their unique features and characteristics. Each module is designed to develop a thorough understanding of insurance policies, coverages, endorsements, and the diverse needs of clients. By the end of the course, you will be well-equipped to navigate and explain various insurance products confidently and proficiently.

During this module you will explore the fascinating world of personal auto insurance and equip yourself with the knowledge to become an expert. By the end of the module, you will be able to confidently understand the different features of a personal auto policy, including all the important coverages. You will also dive into the purpose of personal auto endorsements, giving you a comprehensive understanding of their significance. Get ready to become an auto insurance pro and embark on an engaging learning experience!

What's included

3 videos5 readings6 assignments1 discussion prompt10 plugins

3 videosβ€’Total 7 minutes
  • Insurance Product Knowledge Course Introductionβ€’2 minutes
  • Auto Declaration Page Overviewβ€’2 minutes
  • Auto Endorsements Overviewβ€’2 minutes
5 readingsβ€’Total 28 minutes
  • Course Disclaimerβ€’1 minute
  • Insurance Product Knowledge Course Overviewβ€’5 minutes
  • Introduction to Personal Insurance: Autoβ€’5 minutes
  • Listing the Named Insured and Operators on Auto Policiesβ€’10 minutes
  • Auto Endorsementsβ€’7 minutes
6 assignmentsβ€’Total 52 minutes
  • Module Quiz: Personal Lines Insurance Autoβ€’20 minutes
  • Lesson Quiz: Introduction to Personal Insurance: Autoβ€’5 minutes
  • Lesson Quiz: Auto Liabilityβ€’10 minutes
  • Lesson Quiz: Medical Payments, Personal Injury Protection, and Uninsured Motoristβ€’7 minutes
  • Lesson Quiz: Physical Damage Coverageβ€’5 minutes
  • Lesson Quiz: Auto Duties After Loss & General Provisionsβ€’5 minutes
1 discussion promptβ€’Total 15 minutes
  • Reflect on Your Own Experience with Insuranceβ€’15 minutes
10 pluginsβ€’Total 122 minutes
  • The Auto Claims Processβ€’7 minutes
  • Identify the Named Insured on the Auto Policyβ€’10 minutes
  • Auto Coverage - Part A - Liability Coverageβ€’15 minutes
  • Determining Appropriate Coverage - Autoβ€’15 minutes
  • Auto Coverage - Part B - Medical Payments Coverageβ€’10 minutes
  • Auto Coverage - Personal Injury Protection Coverageβ€’10 minutes
  • Auto Coverage – Part C – Uninsured Motoristβ€’15 minutes
  • Auto Coverage - Part D - Physical Damage Coverageβ€’15 minutes
  • Auto Coverage - Parts E and F - Duties After Loss & General Provisionsβ€’10 minutes
  • Activity: Explaining Auto Coverage in Everyday Languageβ€’15 minutes

During this module you will explore the fascinating world of personal homeowners insurance and equip yourself with the knowledge to become an expert. By the end of the module, you will be able to confidently understand the different features of a personal homeowners policy, including all the important coverages. You will also dive into the purpose of personal homeowner endorsements, giving you a comprehensive understanding of their significance. Get ready to become a homeowners insurance pro and embark on an engaging learning experience!

What's included

8 videos11 readings8 assignments10 plugins

8 videosβ€’Total 17 minutes
  • Property Declaration Page Overviewβ€’2 minutes
  • Property Deductiblesβ€’2 minutes
  • Dwelling Featuresβ€’3 minutes
  • Understanding Home Valuationβ€’2 minutes
  • Scheduling Personal Property / Inland Marineβ€’2 minutes
  • What is Renters Insurance (HO-4) and Who Needs It?β€’3 minutes
  • What Makes Condo Insurance (HO-6) Different?β€’2 minutes
  • How to Determine the Coverage Limit Needed for a Condo Policyβ€’1 minute
11 readingsβ€’Total 102 minutes
  • Course Disclaimerβ€’1 minute
  • Introduction to Personal Insurance: Propertyβ€’5 minutes
  • Listing the Named Insured on Home Policiesβ€’15 minutes
  • The Difference Between Replacement Cost, Actual Cash Value, and Market Valueβ€’10 minutes
  • Scheduling Personal Property / Inland Marineβ€’10 minutes
  • Property Endorsementsβ€’15 minutes
  • Renters Insurance Coveragesβ€’10 minutes
  • Comparison of a Condo Policy and a Homeowner Policyβ€’6 minutes
  • Condo Insurance Coveragesβ€’10 minutes
  • Introduction to Landlord Insuranceβ€’10 minutes
  • Other Property Policies (Seasonal, Vacant, Modular Home, Manufactured Home, and Mobile Home)β€’10 minutes
8 assignmentsβ€’Total 57 minutes
  • Module Quiz: Personal Lines Insurance: Propertyβ€’20 minutes
  • Lesson Quiz: Introduction to Personal Insurance: Propertyβ€’5 minutes
  • Lesson Quiz: Dwelling and Other Structures Coverageβ€’5 minutes
  • Lesson Quiz: Personal Property Coverageβ€’5 minutes
  • Lesson Quiz: Loss of Useβ€’5 minutes
  • Lesson Quiz: Exclusions and Endorsementsβ€’5 minutes
  • Lesson Quiz: Renters, Condo, Landlord, and Other Property Policiesβ€’5 minutes
  • Activity: Match the Customer to the Right Property Policyβ€’7 minutes
10 pluginsβ€’Total 105 minutes
  • Homeowner Forms and Perilsβ€’10 minutes
  • The Property Claims Processβ€’5 minutes
  • Identify the Named Insured on the Home Policyβ€’15 minutes
  • Property Coverages A & B: Dwelling & Other Structuresβ€’10 minutes
  • Property Coverage C - Personal Propertyβ€’10 minutes
  • Property Coverage D: Loss of Useβ€’10 minutes
  • Property Exclusionsβ€’10 minutes
  • Property: Coverage E - Personal Liability and Coverage F - Medical Payments to Othersβ€’10 minutes
  • Liability Coverage Reviewβ€’10 minutes
  • Activity: Explaining Property Coverages in Everyday Languageβ€’15 minutes

During this module you’ll explore the dynamic world of commercial insurance and equip yourself with the knowledge to navigate this specialized field. You'll discover the key aspects of commercial insurance and gain a solid understanding of how it differs from personal insurance. By delving into its unique characteristics and requirements, you'll develop a comprehensive perspective. Furthermore, you'll recognize various commercial insurance products and become proficient in explaining their features and characteristics. From general liability to property insurance, we'll explore a wide range of offerings, empowering you to understand the diverse needs of businesses. Join us on this enlightening journey as we unravel the complexities of commercial insurance!

What's included

23 videos13 readings10 assignments1 plugin

23 videosβ€’Total 73 minutes
  • Introduction to Commercial Insuranceβ€’2 minutes
  • Examples of Commercial Insurance in Everyday Lifeβ€’2 minutes
  • Different Types of Businesses that Need Insuranceβ€’2 minutes
  • Types of Commercial Lines Policiesβ€’9 minutes
  • Commercial Lines Claims Processβ€’3 minutes
  • Factors that Influence Insurance Needs of Businessesβ€’4 minutes
  • Underwriting Guidelinesβ€’2 minutes
  • Risk Classificationβ€’4 minutes
  • The Role of an Underwriterβ€’2 minutes
  • Pre-Packaged Policies for Commercial Insuranceβ€’2 minutes
  • Monoline Policies for Commercial Insuranceβ€’2 minutes
  • Building and Personal Property Coverage Formβ€’5 minutes
  • Business Income and Extra Expense Coverage Formβ€’2 minutes
  • Commercial Property Cause of Loss Formsβ€’2 minutes
  • Commercial Property Conditionsβ€’3 minutes
  • Commercial Liability Section I: Coveragesβ€’3 minutes
  • Commercial Liability Section II: Who is an Insuredβ€’4 minutes
  • Commercial Liability Section III: Limitsβ€’3 minutes
  • Business Auto Part 1: Symbols and Insuring Agreementβ€’4 minutes
  • Business Auto Part 2: Physical Damageβ€’3 minutes
  • Workers' Compensation Insurance Overviewβ€’3 minutes
  • Workers' Compensation Part 1: Workers Compensationβ€’5 minutes
  • Workers' Compensation Part 2: Employers Liabilityβ€’2 minutes
13 readingsβ€’Total 92 minutes
  • Course Disclaimerβ€’1 minute
  • Differences Between Personal and Commercial Insuranceβ€’10 minutes
  • Examples of Businesses and Their Exposuresβ€’15 minutes
  • Safety and Risk Management Practicesβ€’10 minutes
  • Comparison of Business Owner Policies (BOP) and Commercial Package Policies (CPP)β€’7 minutes
  • Commercial Property Additional Coverages and Extensionsβ€’5 minutes
  • Commercial Property Optional Coverages and Endorsementsβ€’5 minutes
  • Commercial Liability Section IV: Conditions and Section V: Definitionsβ€’7 minutes
  • Business Auto Part 2: Extensions, Endorsements, and Exclusionsβ€’10 minutes
  • Business Auto Insurance Examplesβ€’5 minutes
  • Workers' Compensation Examplesβ€’5 minutes
  • Workers' Compensation Policy Partsβ€’7 minutes
  • Workers' Compensation Parts 3-6β€’5 minutes
10 assignmentsβ€’Total 79 minutes
  • Module Quiz: Commercial Insuranceβ€’20 minutes
  • Lesson Quiz: Introduction to Commercial insuranceβ€’5 minutes
  • Lesson Quiz: Understanding Insurance Needs for Businessesβ€’5 minutes
  • Lesson Quiz: Underwriting & Pricing Commercial Insuranceβ€’5 minutes
  • Lesson Quiz: Pre-Packaged vs. Monoline Policies for Commercial Insuranceβ€’5 minutes
  • Activity: Commercial Property Insurance - What Coverage Do I Need?β€’15 minutes
  • Lesson Quiz: Commercial Property Insuranceβ€’7 minutes
  • Lesson Quiz: Commercial General Liability Insuranceβ€’7 minutes
  • Lesson Quiz: Commercial Auto Insuranceβ€’5 minutes
  • Lesson Quiz: Workers Compensationβ€’5 minutes
1 pluginβ€’Total 10 minutes
  • Business Exposuresβ€’10 minutes

During this module you’ll explore the fascinating world of specialty insurance products and develop the ability to recognize and explain their unique features and characteristics. Throughout this program, you will gain insight into personal insurance specialty products and understand their distinct qualities. We will also focus on commercial insurance specialty products, equipping you with the knowledge to identify and articulate their important features. Join us on this exciting journey as we unlock the complexities of specialty lines insurance!

What's included

17 videos11 readings10 assignments1 peer review

17 videosβ€’Total 44 minutes
  • Why Some Products are Considered Specialty Linesβ€’2 minutes
  • Motorcycle Insuranceβ€’3 minutes
  • Antique and Classic Car Insuranceβ€’3 minutes
  • ATV, Off-Road Vehicle, Snowmobile, and Golf Cart Insuranceβ€’3 minutes
  • Recreational Vehicle Insuranceβ€’2 minutes
  • Watercraft Insuranceβ€’3 minutes
  • Activity: Insuring Specialty Vehiclesβ€’2 minutes
  • High-Value Home Insuranceβ€’3 minutes
  • Flood Insuranceβ€’4 minutes
  • Earthquake Insuranceβ€’2 minutes
  • What is Personal Umbrella Insurance?β€’2 minutes
  • Commercial Inland Marine Insurance Overviewβ€’2 minutes
  • Farm Insurance Overviewβ€’2 minutes
  • What is Cyber Insurance and Who Needs It?β€’3 minutes
  • Employment Practices Liability Overviewβ€’2 minutes
  • Professional Liability Insurance Basicsβ€’2 minutes
  • Directors and Officers Liability Insurance Overviewβ€’3 minutes
11 readingsβ€’Total 98 minutes
  • Course Disclaimerβ€’1 minute
  • The Value of Specialty Insuranceβ€’10 minutes
  • Personal Lines Specialty Productsβ€’10 minutes
  • Modular, Manufactured, and Mobile Homesβ€’7 minutes
  • Understanding Umbrella Insuranceβ€’15 minutes
  • Commercial Lines Specialty Productsβ€’10 minutes
  • Commercial Inland Marine - Classes of Business and Examplesβ€’10 minutes
  • Farm Risksβ€’10 minutes
  • What is Commercial Umbrella Insurance?β€’10 minutes
  • A Comparison of Personal Umbrella and Commercial Umbrella Insuranceβ€’10 minutes
  • Examples of Cyber Insurance Claimsβ€’5 minutes
10 assignmentsβ€’Total 85 minutes
  • Module Quiz: Specialty Insuranceβ€’20 minutes
  • Lesson Quiz: Personal Insurance: Specialty Vehicles and Watercraftβ€’5 minutes
  • Lesson Quiz: Personal Insurance: Specialty Propertyβ€’5 minutes
  • Lesson Quiz: Personal Insurance: Umbrellaβ€’5 minutes
  • Inland Marine Case Study Analysisβ€’15 minutes
  • Lesson Quiz: Commercial Inland Marineβ€’5 minutes
  • Lesson Quiz: Commercial Insurance: Cyberβ€’5 minutes
  • Lesson Quiz: Commercial Insurance: Employment Practices Liabilityβ€’5 minutes
  • Lesson Quiz: Commercial Insurance: Professional Liability and Management Liabilityβ€’5 minutes
  • Activity: Commercial Liability Insurance - What Coverage Do I Need?β€’15 minutes
1 peer reviewβ€’Total 60 minutes
  • Insurance Product Knowledgeβ€’60 minutes

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Instructor

Liberty Mutual Insurance
4 Coursesβ€’13,533 learners

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