Intermediate English: Relaying Information
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Intermediate English: Relaying Information
This course is part of English Language Skills B1-B2 CEFR: Intermediate Specialization
Instructors: Anna Murray
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What you'll learn
Understand and detail steps in a recipe, including describing flavors, textures, and dishes.
Give feedback on a product, experience, or service, both in the form of a review or a customer complaint.
Manage information at work, from making inquiries to running meetings.
Detail and evaluate procedures and give and gather feedback at work.
Skills you'll gain
- Meal Planning And Preparation
- Social Skills
- Active Listening
- Constructive Feedback
- Vocabulary
- Language Learning
- Communication Strategies
- Verbal Communication Skills
- Detail Oriented
- Communication
- Cooking
- Education Software and Technology
- Concision
- Interpersonal Communications
- Grammar
- Business Technologies
- English Language
Details to know
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 6 modules in this course
In this course, you will develop your English conversational skills that you can use to build your personal and professional relationships. Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to your current level and your performance across reading, listening, speaking, grammar, and vocabulary skills so that every lesson is optimized for rapid improvement.
Each week is made up of engaging, short, task-based lessons that can be done anywhere, anytime. Lessons include content from the real world, so you will learn from dozens of real examples of recipes and consumer reviews, as well as professional resources on best practices around managing meeting, the flow of information, and feedback. By the end of the course, you will feel confident relaying information and feedback in both personal and professional contexts.
This week, you will learn about this course and understand how to use Voxy's innovative platform.
What's included
4 videos4 readings2 assignments1 app item
4 videos•Total 10 minutes
- Welcome to the Intermediate English Specialization•4 minutes
- Sample Voxy Lesson•4 minutes
- Studying with Real World Content•1 minute
- Introduction to 'Intermediate English: Relaying Information'•1 minute
4 readings•Total 45 minutes
- Do You Need the Voxy App?•10 minutes
- About Voxy Lessons•10 minutes
- Needs Analysis & Voxy Orientation•5 minutes
- Introduction to 'Intermediate English: Relaying Information'•20 minutes
2 assignments•Total 25 minutes
- Is This Course The Right Level For You?•15 minutes
- Learning Goals•10 minutes
1 app item•Total 60 minutes
- Needs Analysis & Voxy Orientation•60 minutes
This week, we're in the kitchen! You will learn about how to prepare food as well as how to describe it. Recipes are not only good for improving your skills as a cook, but also a great way to learn how to convey detailed information in a clear and concise way that's easy to follow.
What's included
4 readings4 assignments4 app items
4 readings•Total 20 minutes
- Steps in a Recipe•5 minutes
- Flavors and Textures•5 minutes
- Cooking Tips and Suggestions•5 minutes
- Describing Cultural Dishes•5 minutes
4 assignments•Total 40 minutes
- Reflect on This Lesson•10 minutes
- Reflect on This Lesson•10 minutes
- Reflect on This Lesson•10 minutes
- Reflect on This Lesson•10 minutes
4 app items•Total 220 minutes
- Steps in a Recipe•55 minutes
- Flavors and Textures•55 minutes
- Cooking Tips and Suggestions•55 minutes
- Describing Cultural Dishes•55 minutes
This week, you will learn about leaving reviews for experiences and products you have bought. You'll also learn what you can do when you aren't happy with the service or item you received, and how to communicate with customer service agents to resolve issues.
What's included
4 readings4 assignments4 app items
4 readings•Total 20 minutes
- Reviewing Experiences•5 minutes
- Reviewing Products•5 minutes
- Making a Complaint•5 minutes
- Customer Service and Satisfaction•5 minutes
4 assignments•Total 40 minutes
- Reflect on This Lesson•10 minutes
- Reflect on This Lesson•10 minutes
- Reflect on This Lesson•10 minutes
- Reflect on This Lesson•10 minutes
4 app items•Total 220 minutes
- Reviewing Experiences•55 minutes
- Reviewing Products•55 minutes
- Making a Complaint•55 minutes
- Customer Service and Satisfaction•55 minutes
This week, you will learn about processes used to gather information in the workplace, including how to make inquiries and tips to make your meetings more successful. You'll also learn about the use of technology to make certain processes more efficient.
What's included
4 readings4 assignments4 app items
4 readings•Total 20 minutes
- Inquiries•5 minutes
- Best Practices in Meetings•5 minutes
- Managing Meetings•5 minutes
- Using Tech in Managing Information•5 minutes
4 assignments•Total 40 minutes
- Reflect on This Lesson•10 minutes
- Reflect on This Lesson•10 minutes
- Reflect on This Lesson•10 minutes
- Reflect on This Lesson•10 minutes
4 app items•Total 220 minutes
- Inquiries•55 minutes
- Best Practices in Meetings•55 minutes
- Managing Meetings•55 minutes
- Using Tech in Managing Information•55 minutes
This week, the focus is on methods to improve the way systems and organizations work by giving clear, effective instructions and using feedback and evaluation processes.
What's included
4 readings4 assignments4 app items
4 readings•Total 20 minutes
- Delivering Instructions•5 minutes
- Improving Through Feedback•5 minutes
- Gathering Feedback and Other Information•5 minutes
- Evaluate Procedures•5 minutes
4 assignments•Total 40 minutes
- Delivering Instructions•10 minutes
- Reflect on This Lesson•10 minutes
- Reflect on This Lesson•10 minutes
- Reflect on This Lesson•10 minutes
4 app items•Total 220 minutes
- Delivering Instructions•55 minutes
- Improving Through Feedback•55 minutes
- Gathering Feedback and Other Information•55 minutes
- Evaluate Procedures•55 minutes
This week, you will use everything you learned to relay information in written and spoken form.
What's included
5 readings6 assignments3 discussion prompts
5 readings•Total 70 minutes
- About the Writing Task•10 minutes
- Self-Evaluation and Example•30 minutes
- About the Speaking Task•10 minutes
- How to Convey Something Complicated in a Simple Way•10 minutes
- Congratulations!•10 minutes
6 assignments•Total 185 minutes
- How to Write a Good Review•30 minutes
- Product Review•60 minutes
- Reflection •15 minutes
- How to Convey Something Complicated in a Simple Way•20 minutes
- Task: Any Tips?•30 minutes
- Self-Evaluation, Example, and Reflection•30 minutes
3 discussion prompts•Total 90 minutes
- Discuss With Your Peers•30 minutes
- Discuss With Your Peers•30 minutes
- Reflect On Your Progress•30 minutes
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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
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