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⇱ Introducing DevOps Concepts | Coursera

Introducing DevOps Concepts

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Define DevOps core values and connect culture, Lean, and collaboration in software delivery.

  • Apply the Three Ways, A3 problem solving, and Improvement Kata to improve workflow and quality.

  • Evaluate culture, metrics, and case studies to support DevOps change in your organization.

Details to know

Shareable certificate

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Recently updated!

June 2026

Assessments

3 assignments

Taught in English

Build your subject-matter expertise

This course is part of the DevOps Culture and Mindset Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

This foundational course sets the stage for DevOps culture, DevOps mindset, Lean software development, and organizational performance. You'll learn how DevOps improves collaboration between development and operations teams, reduces waste, strengthens feedback loops, and supports faster, higher-quality software delivery. The course covers core models and practices including CAMS/CALMS, the Three Ways, Lean principles and wastes, Improvement Kata, A3 problem solving, the Westrum model, value stream mapping, leadership approaches, and DevOps metrics such as deployment frequency, change failure rate, MTTR, and eNPS. Through case studies and practice projects, you will examine how teams used these ideas to improve release frequency, reduce incidents, and explain the value of DevOps to organizational leaders. This course is for DevOps beginners, learners working in development or operations contexts, and anyone helping a team adopt a stronger culture of continuous improvement.

By the end of this course, you'll be able to: - Define DevOps and explain the CAMS and CALMS core values. - Describe how the Three Ways support systems thinking, feedback loops, and continuous experimentation. - Identify Lean principles and wastes that affect software delivery flow and quality. - Use Improvement Kata and A3 problem solving to guide continuous improvement efforts. - Compare pathological, bureaucratic, and generative cultures with the Westrum model. - Distinguish outputs from outcomes and interpret key DevOps metrics, including deployment frequency, change failure rate, MTTR, and eNPS. - Apply case study and value stream mapping insights to explain DevOps benefits to stakeholders and leaders.

In this module, you will get oriented to the course and the broader DevOps Culture and Mindset specialization. You will meet your instructor, review what the specialization covers, and learn how to use course resources such as navigation tools, discussion forums, learner support, issue reporting, academic integrity guidance, and online safety information. You will also begin reflecting on why DevOps matters, especially for teams dealing with silos, painful releases, quality challenges, slow delivery, or pressure to deliver more customer value.

What's included

1 video2 readings

1 video•Total 5 minutes
  • Meet your Instructor•5 minutes
2 readings•Total 8 minutes
  • Specialization Overview•5 minutes
  • Course Navigation and Safety Statement•3 minutes

In this module, you will build a foundation in the key ideas behind DevOps. You will define DevOps using industry perspectives and the CAMS/CALMS frameworks, explore how DevOps connects to Lean management, and examine the Three Ways: systems thinking, feedback loops, and continual experimentation and learning. You will also learn how Lean principles and wastes apply to software delivery, how Improvement Kata and A3 problem solving support continuous improvement, and how the Westrum model can help you understand organizational culture. The module also introduces leadership behaviors, outcome-based metrics, and case studies that show how DevOps can support faster delivery, stronger quality, better collaboration, and improved business results.

What's included

10 videos2 assignments

10 videos•Total 69 minutes
  • Introduction•1 minute
  • Defining DevOps•7 minutes
  • DevOps Principles: The Three Ways•10 minutes
  • DevOps Principles: The Seven Principles and Seven Wastes of Lean•7 minutes
  • DevOps Principles: Improvement Kata•5 minutes
  • DevOps Principles: A3 Problem Solving Framework•6 minutes
  • The Westrum Model for Improving Organizational Culture•8 minutes
  • Leadership Philosophies•6 minutes
  • Changing Metrics: Shifting from Outputs to Outcomes•10 minutes
  • DevOps Works for Everyone: Three Case Studies•8 minutes
2 assignments•Total 30 minutes
  • DevOps Principles & Westrum Model•15 minutes
  • Leadership Philosophies & DevOps Metrics•15 minutes

In this module, you will review and check your understanding of the DevOps concepts introduced in the course. The final quiz gives you an opportunity to demonstrate what you have learned about DevOps definitions, CAMS/CALMS, Lean principles and wastes, the Three Ways, Improvement Kata, A3 problem solving, the Westrum model, leadership behaviors, outcome-based metrics, and DevOps case studies.

What's included

1 assignment

1 assignment•Total 30 minutes
  • Final Quiz•30 minutes

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Instructor

University of California, Davis
5 Courses•50,107 learners

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Frequently asked questions

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