The hidden value – Lean in manufacturing and services
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The hidden value – Lean in manufacturing and services
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There are 4 modules in this course
Lean is a powerful methodology that enables managers and employees to shift their mindset and helps companies to keep their business sustainable by creating competitive advantage. Today, in an increasingly complex and dynamic world, where companies struggle to maintain competitive advantage, Lean is more important than ever.
This course combines the experience of many senior experts and practitioners from the Boston Consulting Group and École des Ponts, and brings perspectives on Lean in manufacturing and services. It offers strong topic foundation as well as deep practical insights into the art of continuous improvement. In this course, you will learn: - why Lean is a key driver for sustainable competitive advantage - how different companies can leverage Lean to create value both in manufacturing and services - what it takes to drive a Lean transformation and build a culture of continuous improvement - how new technologies impact traditional lean practices
What's included
11 videos4 readings3 assignments1 peer review1 discussion prompt
11 videos•Total 40 minutes
- Introduction to the course•4 minutes
- Introduction to Lean•2 minutes
- Define the value for the end-customer•4 minutes
- Not every Euro spent creates value•2 minutes
- How to discover the hidden value•4 minutes
- Lean key concepts and definitions•4 minutes
- Lean applies to all types of companies and contexts•4 minutes
- Happy employees make happy customers who make happy shareholders•4 minutes
- Lean principles enable winning strategies•5 minutes
- How a lean operating model creates competitive advantage•5 minutes
- Key take-aways•2 minutes
4 readings•Total 60 minutes
- Survey•10 minutes
- Key Concepts and Definitions•10 minutes
- BCG Perspectives on Lean•30 minutes
- Academic References•10 minutes
3 assignments•Total 38 minutes
- Check your understanding•4 minutes
- Check your understanding•4 minutes
- Check your understanding•30 minutes
1 peer review•Total 60 minutes
- Week 1 Assignment•60 minutes
1 discussion prompt•Total 10 minutes
- Meet & Greet•10 minutes
What's included
11 videos2 readings3 assignments1 peer review
11 videos•Total 54 minutes
- Introduction to week 2•2 minutes
- The origins of Lean manufacturing•3 minutes
- How Lean delivers impact in manufacturing•3 minutes
- The Lean manufacturing system•4 minutes
- Map the value creation process in manufacturing•4 minutes
- Optimize the material flow•9 minutes
- Standardize processes•8 minutes
- Improve machine performance•6 minutes
- Control quality•5 minutes
- A BCG view on Industry 4.0•9 minutes
- Key takeaways about future perspectives on manufacturing•2 minutes
2 readings•Total 40 minutes
- BCG Perspectives on Lean•30 minutes
- Academic References•10 minutes
3 assignments•Total 90 minutes
- Check your understanding•30 minutes
- Check your understanding•30 minutes
- Check your understanding•30 minutes
1 peer review•Total 60 minutes
- Week 2 Assignment•60 minutes
What's included
12 videos1 reading3 assignments1 peer review
12 videos•Total 77 minutes
- Introduction to week 3•1 minute
- Services: the forgotten half of operations•5 minutes
- The four key differences between Lean in manufacturing and in services•5 minutes
- How Lean delivers impact in services•6 minutes
- Don't fix symptoms, fix root causes•6 minutes
- Map the value creation process in services•8 minutes
- Improve the value creation process with Kaizen and VSD•8 minutes
- How autonomy and cooperation can avoid waste•6 minutes
- The right man at the right place: optimizing human capital•5 minutes
- Don’t do lean without digital, don’t do digital without lean•6 minutes
- A BCG view on Service 4.0•20 minutes
- Key takeaways about future perspectives on services•2 minutes
1 reading•Total 30 minutes
- BCG Perspectives on Lean•30 minutes
3 assignments•Total 90 minutes
- Check your understanding•30 minutes
- Check your understanding•30 minutes
- Check your understanding•30 minutes
1 peer review•Total 60 minutes
- Week 3 Assignment•60 minutes
What's included
10 videos1 reading2 assignments1 peer review1 discussion prompt
10 videos•Total 36 minutes
- Introduction to week 4•1 minute
- From predicting better to being better prepared•5 minutes
- The customer-centricity imperative•8 minutes
- Lean empowers creativity through standardization•5 minutes
- Lean looks at constraints as resources•4 minutes
- From top management to operators, all actors have a role to play•4 minutes
- Daily Lean: implementing Lean on a day-to-day basis•3 minutes
- How to build Lean Capabilities•3 minutes
- Key takeaways about successful Lean transformations•2 minutes
- Conclusion to the course•1 minute
1 reading•Total 30 minutes
- BCG Perspectives on Lean•30 minutes
2 assignments•Total 60 minutes
- Check your understanding•30 minutes
- Check your understanding•30 minutes
1 peer review•Total 60 minutes
- Week 4 Assignment•60 minutes
1 discussion prompt•Total 10 minutes
- What are the key learnings from this course you will use in the future?•10 minutes
Instructors
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Technical University of Munich (TUM)
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Reviewed on May 30, 2017
Good overview of Lean. Excellent refresher for those that may have had training in the past. The section on Services is good and is something normally not covered in typical Lean courses.
Reviewed on Dec 15, 2020
Un curso bien preparado, con instructores expertos en la materia. Te da un panorama completo de la metodología Lean en cualquier tipo empresas
Reviewed on Jul 11, 2020
Excellent course, great content, great delivery. I'm a lean six sigma black belt and this course gave me further insights to the subject.
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