Management Skills for New Managers
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Management Skills for New Managers
Instructors: Catherine Mattice
15,196 already enrolled
Included with
What you'll learn
Overcome obstacles in delegation using the GROW Model.
Understand and navigate complex human communication dynamics.
Bust performance management myths and build high-performing teams.
Deliver a stellar onboarding experience and advocate for the team's success.
Skills you'll gain
- Team Collaboration
- Cultural Sensitivity
- Leadership
- Team Building
- Emotional Intelligence
- Empathy & Emotional Intelligence
- Cross-Functional Collaboration
- Team Performance Management
- Team Motivation
- Supervision
- Communication Strategies
- Delegation Skills
- People Management
- Employee Performance Management
- Performance Management
- Management Training And Development
- Diversity Awareness
- Cultural Responsiveness
- Collaboration
- Motivational Skills
Details to know
6 assignments
See how employees at top companies are mastering in-demand skills
There is 1 module in this course
This course equips new managers with the practical tools and leadership strategies needed to succeed in their roles. Participants will explore key management skills including emotional intelligence, effective communication, performance management, and delegation. The course also addresses how to build trust, manage conflict, and foster a collaborative team culture. Through real-world scenarios and expert guidance, learners will develop the confidence to lead with clarity, provide constructive feedback, and support both high-performing and struggling team members.
Designed for new supervisors, team leads, or managers, especially those without prior formal training, this course supports learners in navigating the shift from individual contributor to leader. It is also ideal for managers seeking to refresh and strengthen their foundational leadership skills. By the end of the course, learners will be able to coordinate team efforts, guide performance effectively, and motivate individuals toward shared goals. This course lays the groundwork for long-term leadership development and team success.
In this course, you’ll learn how to lead with confidence by mastering essential management skills such as communication, delegation, and performance management. You’ll focus on building emotional intelligence, trust, and cultural awareness to foster a supportive, high-performing team environment. Through expert-led videos, real-world scenarios, interactive exercises, and practical frameworks, you’ll gain the tools to manage effectively, motivate your team, and navigate challenges with clarity, empathy, and impact.
What's included
21 videos6 readings6 assignments
21 videos•Total 67 minutes
- Leaning into Leadership to be an Effective Manager•3 minutes
- Using Emotional Intelligence As a Key Management Skill•4 minutes
- Building Trust With Your Team•2 minutes
- The Positives and Pitfalls of Delegation•3 minutes
- What to Delegate, Who to Delegate To, and When•3 minutes
- Skill Transfer Using the GROW Model•3 minutes
- Overcoming the Obstacles & Challenges of Delegation•3 minutes
- Understanding the Complex Phenomenon of Human Communication•3 minutes
- How Perception and Bias Play a Role in Your Relationships•3 minutes
- Building Relationships With the Art of Active Listening•4 minutes
- Building Teamwork With Collaborative Language•3 minutes
- Becoming an Effective Intercultural Communicator•5 minutes
- Proactively Building and Maintaining a Healthy Team Environment•3 minutes
- Resolving Conflict Among Your Team Members•3 minutes
- Two Performance Management Myths, Busted•2 minutes
- Building a High-Performing and Positive Team•4 minutes
- Coaching Team Members Engaging in Poor Performance or Poor Behavior•4 minutes
- Deliver a Stellar Onboarding Experience to New Hires•4 minutes
- Recognize and Celebrate Achievements•3 minutes
- Advocating for Your Team•3 minutes
- Conclusion•1 minute
6 readings•Total 50 minutes
- Welcome to the Course•10 minutes
- Emotional Intelligence and Leadership Effectiveness: Bringing Out the Best•5 minutes
- Delegate to Build Stronger Teams•5 minutes
- Additional reading•10 minutes
- Additional Reading•10 minutes
- Additional Reading•10 minutes
6 assignments•Total 210 minutes
- Introduction to Management Skills •30 minutes
- Delegating Tasks to Elevate Your Leadership and Help Employees Grow•30 minutes
- Using Communication and Relationship Building Skills to Lead Effectively•30 minutes
- Employee Performance and a Healthy Work Environment•30 minutes
- Motivating and Inspiring Your Team•30 minutes
- Final Assessment•60 minutes
Instructors
Offered by
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- 5 stars
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- 4 stars
17.74%
- 3 stars
1.61%
- 2 stars
0.80%
- 1 star
2.41%
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Reviewed on Jan 13, 2025
This is a good overview, and gives some nice basic concepts of management
Reviewed on Jun 23, 2025
What an excellent class - well taught and so many aha and eye opening moments.
Reviewed on Jul 29, 2025
A set of comprehensive skills that will help any manager regardless of what stage they may be in leadership.
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