Management Skills for New and Emerging Leaders
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Recommended experience
What you'll learn
Apply effective coaching techniques to enhance team performance
Develop strong feedback skills to foster growth and communication
Implement productivity tools to manage time and tasks efficiently
Skills you'll gain
- Leadership
- People Management
- Team Management
- Leadership and Management
- Leadership Development
- Coaching
- Team Leadership
- Strategic Thinking
- People Development
- Team Performance Management
- Meeting Facilitation
- Professional Development
- Productivity
- Time Management
- Organizational Change
- Drive Engagement
- Constructive Feedback
- Change Management
- Prioritization
- Employee Coaching
Details to know
March 2026
15 assignments
See how employees at top companies are mastering in-demand skills
There are 15 modules in this course
This course delivers a practical, hands-on framework for building core management and leadership skills. It focuses on coaching, feedback, productivity, and strategic thinking—essential competencies for managers who want to lead effectively in fast-moving professional environments.
Learners will develop the ability to coach team members, provide impactful feedback, and manage time and priorities with confidence. The course provides actionable tools that can be applied immediately to improve communication, strengthen teams, and drive measurable performance improvements. What sets this course apart is its emphasis on rapid skill development through practical application. By combining proven leadership principles with real-world scenarios, it ensures managers can translate concepts directly into workplace results. This course is ideal for new and mid-level managers seeking to sharpen their leadership capabilities. A basic understanding of team management and workplace dynamics is recommended. From The Leader Lab Copyright © 2021 by Tania Luna and LeeAnn Renninger. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Used by arrangement with John Wiley & Sons, Inc.
In this section, we explore the Q-step, where great managers ask more questions to improve leadership and negotiation outcomes.
What's included
2 videos2 readings1 assignment
2 videos•Total 2 minutes
- Course Overview Video•1 minute
- Q-step - Overview Video•1 minute
2 readings•Total 30 minutes
- Introduction•15 minutes
- Version 2: Do-Over•15 minutes
1 assignment•Total 10 minutes
- Q-step and Managerial Effectiveness•10 minutes
In this section, we explore how Playback improves communication clarity, reduces misunderstandings, and builds trust in managerial interactions through practical techniques.
What's included
1 video1 reading1 assignment
1 video•Total 1 minute
- Playback - Overview Video•1 minute
1 reading•Total 25 minutes
- Playback - The Reading•25 minutes
1 assignment•Total 10 minutes
- Mastering the Concept of Playback•10 minutes
In this section, we explore identifying and clarifying ambiguous language, focusing on 'blur words' and applying deblur techniques to enhance communication clarity and precision.
What's included
1 video2 readings1 assignment
1 video•Total 1 minute
- Deblur - Overview Video•1 minute
2 readings•Total 30 minutes
- Introduction•20 minutes
- Version 1•10 minutes
1 assignment•Total 10 minutes
- Clarifying Communication through Deblur•10 minutes
In this section, we explore the Linkup framework to align team requests with strategic goals, emphasizing purpose-driven decision-making and effective feedback loops.
What's included
1 video1 reading1 assignment
1 video•Total 1 minute
- Validate - Overview Video•1 minute
1 reading•Total 25 minutes
- Validate - The Reading•25 minutes
1 assignment•Total 10 minutes
- Effective Communication and Emotional Intelligence•10 minutes
In this section, we highlight the role of strategic pauses in improving focus and reducing cognitive strain during complex tasks.
What's included
1 video1 reading1 assignment
1 video•Total 1 minute
- Linkup - Overview Video•1 minute
1 reading•Total 30 minutes
- Linkup - The Reading•30 minutes
1 assignment•Total 10 minutes
- Linkup in Team Dynamics•10 minutes
In this section, we explore structured debriefs and after-action reviews to extract insights from experiences. It emphasizes reflection, continuous improvement, and blameless post-mortems for team growth.
What's included
1 video2 readings1 assignment
1 video•Total 1 minute
- Pause - Overview Video•1 minute
2 readings•Total 30 minutes
- Introduction•15 minutes
- Version 2: Do-Over•15 minutes
1 assignment•Total 10 minutes
- The Power of Pause•10 minutes
In this section, we explore coaching as a core leadership skill, emphasizing its role in fostering team engagement and performance through intentional dialogue and strategic questioning.
What's included
1 video1 reading1 assignment
1 video•Total 1 minute
- Extract - Overview Video•1 minute
1 reading•Total 25 minutes
- Extract - The Reading•25 minutes
1 assignment•Total 10 minutes
- Learning Through Reflection and Analysis•10 minutes
In this section, we cover feedback techniques to improve team communication and build a culture of continuous improvement.
What's included
1 video1 reading1 assignment
1 video•Total 1 minute
- Coaching Skills - Overview Video•1 minute
1 reading•Total 35 minutes
- Coaching Skills - The Reading•35 minutes
1 assignment•Total 10 minutes
- Mastering Effective Coaching Approaches•10 minutes
In this section, we explore time audit techniques, prioritization methods, and focus tools to enhance productivity and decision-making. These strategies improve task management and team effectiveness.
What's included
1 video4 readings1 assignment
1 video•Total 1 minute
- Feedback Skills - Overview Video•1 minute
4 readings•Total 70 minutes
- Introduction•10 minutes
- Behavior•10 minutes
- Impact•20 minutes
- Version 2: Do-Over•30 minutes
1 assignment•Total 10 minutes
- Mastering Effective Feedback Techniques•10 minutes
In this section, we explore productivity skills and how to use them.
What's included
1 video7 readings1 assignment
1 video•Total 1 minute
- Productivity Skills - Overview Video•1 minute
7 readings•Total 70 minutes
- Introduction•10 minutes
- Version 2: Do-Over•10 minutes
- Time Awareness Tool #2: Start and Stop Meetings on Time•10 minutes
- Prioritization Tool #1: Ask About MITs•10 minutes
- Version 1: No Do-Over Needed•10 minutes
- Organization Tool #1: Encourage a Consistent Capture System•10 minutes
- Focus Tool #1: Co-create If-Thens•10 minutes
1 assignment•Total 10 minutes
- Mastering Productivity Fundamentals•10 minutes
In this section, we explore structured one-on-ones to build trust, accountability, and agility, emphasizing their role in enhancing team engagement and performance through regular feedback and goal alignment.
What's included
1 video7 readings1 assignment
1 video•Total 1 minute
- Effective One-on-Ones - Overview Video•1 minute
7 readings•Total 80 minutes
- Introduction•10 minutes
- How to Add Certainty to Your One-on-One Structure•10 minutes
- Sample Certainty Questions•10 minutes
- Version 2: Do-Over•10 minutes
- Version 1•10 minutes
- How to Add Progress to Your One-on-One Structure•10 minutes
- Brain Craving #5: Social Inclusion•20 minutes
1 assignment•Total 10 minutes
- Mastering Effective One-on-One Conversations•10 minutes
In this section, we explore strategic thinking as a critical skill for effective decision-making and long-term planning. Key concepts include gap analysis, behavioral patterns, and habit development to enhance managerial impact.
What's included
1 video5 readings1 assignment
1 video•Total 1 minute
- Strategic Thinking - Overview Video•1 minute
5 readings•Total 70 minutes
- Introduction•10 minutes
- Version 2: Do-Over•20 minutes
- Version 2: Do-Over•15 minutes
- Version 2: Do-Over•10 minutes
- Practice Station•15 minutes
1 assignment•Total 10 minutes
- Strategic Thinking Fundamentals•10 minutes
In this section, we explore tools and techniques to optimize meetings for productivity, reduce waste, and enhance team collaboration through structured agendas and effective facilitation.
What's included
1 video6 readings1 assignment
1 video•Total 1 minute
- Meetings Mastery - Overview Video•1 minute
6 readings•Total 80 minutes
- Introduction•10 minutes
- Sample Meeting Agenda•15 minutes
- Inform Meeting Tool #1: Q-Storm•10 minutes
- "Explore" Meeting Tool #1: Defer Judgment•10 minutes
- “Narrow” Meeting Tool #1: Deblur the DACI•20 minutes
- Practice Station•15 minutes
1 assignment•Total 10 minutes
- Mastering Meeting Dynamics•10 minutes
In this section, we explore strategies for leading change, addressing resistance, and designing structured processes to ensure team alignment and successful transitions.
What's included
1 video7 readings1 assignment
1 video•Total 1 minute
- Leading Change - Overview Video•1 minute
7 readings•Total 100 minutes
- Introduction•15 minutes
- Version 1•15 minutes
- Version 2: Do-Over•10 minutes
- "Unfreeze" Phase Tool #2: Craft a Vision Statement•10 minutes
- Practice Station•10 minutes
- Change Phase Tool #1: Simplify the Plan•20 minutes
- Refreeze Phase Tool #2: Create Behavioral Cues•20 minutes
1 assignment•Total 10 minutes
- Navigating Organizational Change•10 minutes
In this section, we explore aligning team growth with organizational goals through capability mapping, individual needs assessment, and structured development planning to enhance engagement and retention.
What's included
1 video4 readings1 assignment
1 video•Total 1 minute
- People Development - Overview Video•1 minute
4 readings•Total 70 minutes
- Introduction•15 minutes
- Version 2: Do-Over•15 minutes
- High Leverage Development: Get in the Venn Zone•20 minutes
- 3E Model•20 minutes
1 assignment•Total 10 minutes
- Navigating Individual and Team Growth•10 minutes
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