Managing Employee Performance
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What you'll learn
Analyze and explain the performance management process and its components.
Formulate clear performance expectations with team members.
Develop and negotiate performance and growth goals with team members collaboratively.
Integrate company core values and organizational goals into performance conversations effectively.
Skills you'll gain
- Performance Metric
- Performance Measurement
- Performance Management
- Employee Engagement
- Accountability
- Expectation Management
- Coaching
- Collaboration
- Goal Setting
- People Management
- Employee Performance Management
- Team Performance Management
- Team Building
- Drive Engagement
- Constructive Feedback
- Employee Coaching
- Performance Review
- Performance Appraisal
- Management Training And Development
Details to know
See how employees at top companies are mastering in-demand skills
There is 1 module in this course
In today’s fast-paced workplace, effective performance management is a critical capability for leaders at every level. This course provides managers and supervisors with practical strategies to set clear expectations, establish performance metrics, deliver constructive feedback, and conduct evaluations that drive growth and accountability.
The program covers goal setting, coaching techniques, and methods for fostering a collaborative environment that supports employee engagement and development. Learners will also explore approaches for addressing performance challenges and improving team productivity and job satisfaction. Designed for new and emerging team leaders, supervisors, and managers—especially those without prior formal training—this course also serves as a valuable refresher for experienced professionals seeking to strengthen their management skills. By the end, you will be equipped to implement performance management practices that build stronger teams and enhance organizational success.
This course focuses on the principles and techniques of managing employee performance. Learners will master how to set clear performance expectations, provide regular feedback, and conduct performance evaluations. The course covers topics such as goal setting, performance metrics, and creating a collaborative environment that fosters employee growth and development. Learners will also gain insights into effective performance management techniques and strategies to address performance-related issues.
What's included
24 videos5 readings6 assignments
24 videos•Total 64 minutes
- Introduction to the Course and Instructor•2 minutes
- Performance Management Throughout the Employee Life Cycle•5 minutes
- The Performance Management Process•6 minutes
- When You Don’t Take Advantage of Performance Management•4 minutes
- Collaborative Performance Management•2 minutes
- Collaboratively Setting Goals with Your Employees•3 minutes
- The Importance of Weekly One-On-One Meetings•2 minutes
- Incorporating Company Core Values•2 minutes
- Relating Employee Goals to Organizational Goals•2 minutes
- The Principles of Collaborative Language•2 minutes
- Techniques for Giving Feedback•4 minutes
- How to Take Advantage of Getting Feedback•4 minutes
- Strategies to Incorporate Employee Rewards & Recognition•1 minute
- General Best Practices•3 minutes
- Prepare For an Annual Performance Conversation All Year Long•4 minutes
- Preparing or a Formal Performance Conversation•2 minutes
- What to do During a Formal Performance Conversation•5 minutes
- When and Where to Have Performance Conversations•1 minute
- Steps to Take After a Formal Performance Conversation•1 minute
- Five Steps For Successful Coaching Conversations•3 minutes
- Six Skills to Build Before you Begin Coaching Employees•2 minutes
- Tips For Identifying and Coaching a High Performing Employee•2 minutes
- Tips For Coaching an Employee With Declining Performance or Behavior•3 minutes
- A Simple Script For Overcoming Employee Objections or Justification of Behavior•2 minutes
5 readings•Total 45 minutes
- Welcome to the Course: Course Overview•5 minutes
- Additional Reading•10 minutes
- Additional Reading•10 minutes
- Additional Reading•10 minutes
- Conclusion•10 minutes
6 assignments•Total 190 minutes
- Final Assessment•40 minutes
- Performance management•30 minutes
- Collaborating on performance expectations•30 minutes
- Giving and receiving regular feedback•30 minutes
- Constructive and positive performance conversations•30 minutes
- Coaching as a performance and behavior management tool•30 minutes
Instructors
Offered by
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Reviewed on Aug 12, 2024
Straight to the point and very easy concept to understand to in turn implement.
Reviewed on Oct 25, 2024
A lot of good information here! Would love to see one about retail itself
Frequently asked questions
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