In this module, you will be introduced to the core principles of performance management. You will learn how to define measurable goals, establish clear expectations, and create the conditions for fair and consistent evaluation. The module also explains your role in providing ongoing feedback, ensuring transparency, and maintaining documentation. By laying a strong foundation, you will be better prepared to manage performance objectively and support employee development throughout the performance cycle.

In this module, you will learn how to deliver timely, constructive feedback that supports employee growth. You will practice effective communication techniques, understand the fundamentals of coaching, and learn how to address performance issues professionally. Real-life situations will help you navigate challenging feedback moments and support employees in developing their skills and confidence.

In this module, you will learn how to prepare for and conduct performance review conversations that are objective, fair, and supportive of employee development. You will learn how to consistently apply evaluation criteria, accurately document performance, and professionally address concerns. Scenarios help you practice leading review conversations that motivate and inform employees.

In this module, you will revisit major concepts from the course, including performance goal setting, feedback, coaching, and review documentation. The final assessment checks your understanding through scenario-based questions. The module concludes with key takeaways and additional resources to support continued development as a performance manager.