Mastering the Art of Cross-Functional Collaboration
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Mastering the Art of Cross-Functional Collaboration
This course is part of Cross-Functional Collaboration Specialization
Instructor: Oxana Trotsenko
Included with
What you'll learn
Explore leadership traits for collaboration, connect lessons to concepts, and test your understanding with real-life examples of self-discovery.
Skills you'll gain
- Professional Development
- Personal Development
- Empathy
- Strategic Leadership
- Organizational Leadership
- Active Listening
- Crisis Management
- Cross-Functional Collaboration
- Leadership
- Business Leadership
- Teamwork
- Business Transformation
- Collaboration
- Self-Awareness
- Leadership Development
- Cross-Functional Team Leadership
Details to know
9 assignments
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 2 modules in this course
Every element of this course is focused on preparing you to understand yourself and how you lead. Your clarity comes from your heart, your intuition, and your mind. At the end of the day, the way you lead has to come from who you are. It will be up to you to figure this out for yourself.
In this course, we will be joined by the United Airlines former Chairman and CEO, Oscar Munoz. Here, he will share personal lessons of becoming an influential business leader who has successfully worked through some of the toughest cross-functional collaboration scenarios. These range from delivering unprecedented profits at CSX, to turning around United Airlines, to leading the negotiations between the airline industry and Federal Government during COVID-19 pandemic, just to name a few. In each of these cases, he brought people together and led with an approach that we don’t often see in business by leading with his heart. This is who Oscar is. Join me in this course to discover how to become an inspiring and impactful leader by learning Oscar’s approach and the lessons he’s learned to become the leader he is today.
The path to success is not an easy one. However, it comes down to the choices we make in life. Even when dealt an unfavorable hand, we can choose to persevere. Through sacrifice, learning, and willingness to grow and evolve, we can choose to claim our own agency. In this module, you will learn how a former United Airlines’ CEO overcame challenges of his upbringing and became a successful prominent business leader. Here, Oscar will share how he deals with fear, his inner critic, feedback, and letting go of control.
What's included
9 videos5 assignments
9 videos•Total 53 minutes
- Introduction with Oscar Munoz•4 minutes
- Leading with Values•11 minutes
- Self-Esteem and Inner Critic: Part 1•5 minutes
- Self-Esteem and Inner Critic: Part 2•4 minutes
- Facing Fear and Discomfort: Part 1•6 minutes
- Facing Fear and Discomfort: Part 2•6 minutes
- The Power of Feedback: Part 1•5 minutes
- The Power of Feedback: Part 2•6 minutes
- The Perception of Control•6 minutes
5 assignments•Total 36 minutes
- Practice Quiz - Leading with Values•3 minutes
- Practice Quiz - Self-Esteem and Inner Critic•5 minutes
- Practice Quiz - Fear and Discomfort•5 minutes
- Practice Quiz - The Power of Feedback•3 minutes
- Module 1 - Graded Quiz•20 minutes
As we evolve as leaders, we define a key set of universal principles that guide the way we behave. These are our personal mantras that withstand the test of time and pressure. In this module, Oscar Munoz will share his axioms or mantras that have become synonymous with the way he leads and collaborates.
What's included
9 videos1 reading4 assignments
9 videos•Total 56 minutes
- Listen, Learn, and Lead: Part 1•7 minutes
- Listen, Learn, and Lead: Part 2•7 minutes
- Proof, Not Promise: Part 1•6 minutes
- Proof, Not Promise: Part 2•5 minutes
- Swing Easy•8 minutes
- Holding Oneself at Peer Level with Others: Part 1•5 minutes
- Holding Oneself at Peer Level with Others: Part 2•6 minutes
- Fit for Purpose•8 minutes
- Closing Thoughts with Oscar Munoz•4 minutes
1 reading•Total 5 minutes
- Optional: "Turnaround Time: Uniting an Airline and Its Employees in the Friendly Skies" by Oscar Munoz and Brian DeSplinter•5 minutes
4 assignments•Total 41 minutes
- Practice Quiz - Listen, Learn and Lead•5 minutes
- Practice Quiz - Proof, Not Promise•3 minutes
- Practice Quiz - Fit for Purpose•3 minutes
- Module 2 - Graded Quiz•30 minutes
Earn a career certificate
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Learner reviews
- 5 stars
72.22%
- 4 stars
22.22%
- 3 stars
5.55%
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Reviewed on Jun 4, 2025
Easy to follow and understand the concepts being taught (practical lessons). Easily integrated into both work and personal spaces. Cannot wait to get my hands on Oscar's book.
Reviewed on May 14, 2025
This course is vey good and is practical for leaders to practice. The sharing by Oscar is very helpful.
Frequently asked questions
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When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
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